Kevin was most helpful and explained every thing about my broadband and mobile and saved me money. Thank you
Company replied
50a Broad Street, HR9 7DY ROSS-ON-WYE, GB
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Kevin was most helpful and explained every thing about my broadband and mobile and saved me money. Thank you
Company replied
We come to the Ross on Wye Vodafone store once a year to sort put our phone contracts, broadband etc and have always found Kevin and his staff to be extremely helpful. We don't feel pushed into buying... See more
Company replied
Friendly approachable staff. Clear options given.
Company replied
Kevin, store manager at Ross on Wye, has been very helpful to my partner and myself over the past few years, his patience and forbearing is wonderful. Transferring information between new and existing... See more
Company replied
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50a Broad Street, HR9 7DY, ROSS-ON-WYE, United Kingdom
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Very prompt service and cheerful staff.

Reply from Vodafone UK - Ross On Wye
Kevin was his usual extraordinary self! Helpful with sorting out my problems and sent me on my way very happy.

Reply from Vodafone UK - Ross On Wye
Excellent service as always. Got my new S26 Ultra and Kevin transferred everything over. I recommend Vodafone Ross to all my friends.

Reply from Vodafone UK - Ross On Wye
Extremely helpful. Grasped my requirements very quickly. Found a better deal for me to go onto. Excellent advise regarding use whilst abroad. Would recommend ross on wye shop.

Reply from Vodafone UK - Ross On Wye
Fantastic service from Kevin. Could not have been better. Highly recommend anyone to come to Vodafone Ross-on-Wye.

Reply from Vodafone UK - Ross On Wye
Couldn’t have been more helpful. I had a problem connecting my hearing aids and they fixed it in no time at all.
I also upgraded my contracts and saved money!
Excellent service

Reply from Vodafone UK - Ross On Wye
Fantastic service from Kevin, store manager. Patient, unhurried setting up of new phone &contract. Very stress free experience!

Reply from Vodafone UK - Ross On Wye
Kevin was so helpful wit both queries and ended up saving me money on our charity phone and my own personal one. Have always used Ross on Wye shop- good service but Kevin was exceptional

Reply from Vodafone UK - Ross On Wye
I’d be lost without Kevin and the team in Ross!

Reply from Vodafone UK - Ross On Wye
Guys were extremely helpful and friendly with dealing with my request.

Reply from Vodafone UK - Ross On Wye

Reply from Vodafone UK - Ross On Wye
Very efficient and helpful in the Ross. Would definitely recommend Kevin and the team.

Reply from Vodafone UK - Ross On Wye
Kevin and Nathan are always brilliant. Been coming to the Ross store for years.

Reply from Vodafone UK - Ross On Wye
Cool.I am very pleased with the offer, thank you.

Reply from Vodafone UK - Ross On Wye

Reply from Vodafone UK - Ross On Wye
Great service as always in the Ross branch. Kevin is always helpful, friendly and efficient.

Reply from Vodafone UK - Ross On Wye
Sorted out my problem straight away .. good service thank you

Reply from Vodafone UK - Ross On Wye
Fantastic service from Kevin and the staff. He got me a cheaper deal on my home broadband! Every little helps!

Reply from Vodafone UK - Ross On Wye
Brilliant advice and help from Nathan (who has the patience of a saint). Feel I’m getting exactly what I need for a great price

Reply from Vodafone UK - Ross On Wye
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