Darren helped us exactly how we needed and wanted, got us a good deal for broadband as well as a nice surprise of a new phone for my partner, within reasonable data and price. Explained everything cle... See more
Company replied
Location
Switch locationUnit 34, Parkgate Shopping Centre, S60 1TG Rotherham, GB
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See what reviewers are saying
Popped into Parkgate Rotherham today to order a new phone. We previously had issues at another store, but Darren sorted everything out and went above and beyond to help us. Very pleasant experience an... See more
Company replied
I was directed into store by a call centre agent due to a few issues setting up my account online for two new iPhones. When coming into store the staff were very friendly and helpful and Josie started... See more
Company replied
James has made my experience very comfortable in store at Vodafone Parkgate as he helped move my data from one device to another. Helped me save money on my sim plan too
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rotherham Parkgate
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 34, Parkgate Shopping Centre, S60 1TG, Rotherham, United Kingdom
4.9
Excellent
282 reviews
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Ross explained everything we needed
Ross explained everything we needed
August 10, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
James was very helpful
James was very helpful. I got a good deal and he was very helpful in transferring my data from my old phone. He also helped me to understand my new phone. Very patient.
August 6, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Hi Valerie! Thank you for your review. It's great to hear that James was able to get your new phone set up with you. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Josie was fab with our watch sale in…
Josie was fab with our watch sale in store
August 3, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Thanks for your awesome feedback Anne
All the best, The Vodafone Social Media Team
Josie was very helpfull gave us exactly…
Josie was very helpfull gave us exactly what we wanted
July 28, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Thank you for your review Sue. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team
Ross was really polite
Ross was really polite, friendly and helpful. He made our vist easy, nothing was too much trouble.
July 24, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Hi Laura,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Rotherham Parkgate
Hi there,
Thanks for taking your time to leave this feedback for Ross. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Rotherham Parkgate
Hi Dawn,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Nichola being very helpful.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Ross has been helpful today at the…
Ross has been helpful today at the store and he give us details on our order today
July 22, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
James was great 👍 fast service and…
James was great 👍 fast service and friendly staff
July 20, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Hi Reggie. Thank you for your review for James. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nichola is friendly professional and…
Nichola is friendly professional and very efficient
July 20, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Hi Dorothy. Thank you for your review for Nichola. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Darren was great
Darren was great. Saved us money on our monthly plans and broadband. Thank you
July 6, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
James was very helpful he explained…
James was very helpful he explained everything in detail which made me feel at ease . Great customer service
July 3, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Hi Lorraine,
Thanks for reviewing and sharing this feedback for James.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
James was a great help
June 4, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Hi Edwin. Thank you for your review for James. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super friendly and great clarity
Darren my Vodafone expert was Super friendly & helpful - discussed all best offers available and further broadband switch options … all clear and new products in timescales required
June 1, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
James was very helpfully and service…
James was very helpfully and service was very quick and helpfully
May 24, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Hi there,
Thank you for your review. It’s great to hear of your positive experience with James. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Rotherham Parkgate
Hi Amanda. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josie was brilliant at the Parkgate…
Josie was brilliant at the Parkgate store new contact was so quick and efficient
May 14, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Hi Andrew,
It's great to hear about your recent experience and feedback for Josie. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Complex query
I had a complex query regarding a default that had been put on my account over 4 years ago. I visited the vodaphone shop at Parkgate and the assistant Darren was professional and very helpful, Darren liased with other colleagues on the phone and even tried online chat to help resolve the issue although he was being passed around. He was very patient and polite and spent nearly 2 hours trying to sort it for me.
THANK YOU Darren I really appreciated your help.
May 13, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Hi Katrina,
It's great to hear about your recent experience provided by Darren. Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nichola was great got me the best deal…
Nichola was great got me the best deal will be back
May 3, 2024
Unprompted review
Reply from Vodafone UK - Rotherham Parkgate
Hi Alan,
Thanks for sharing your fabulous feedback for Nichola. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Rotherham Parkgate
Hi Susan. Thank you for your review for Nichola. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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