Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... See more
Company replied
Location
Switch location70 Church Street, CV21 3PT Rugby, GB
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See what reviewers are saying
I had an excellent experience at the Vodafone Rugby store, thanks to the outstanding customer service. Bradley was incredibly friendly, professional, and patient throughout the whole process. He too... See more
Company replied
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... See more
Company replied
Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rugby
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
70 Church Street, CV21 3PT, Rugby, United Kingdom
4.9
Excellent
381 reviews
Asks customers to review
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Friendly staff
September 24, 2025
Unprompted review
Reply from Vodafone UK - Rugby
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very friendly and welcoming
Very friendly and welcoming, answered any questions we had.
September 24, 2025
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Wiktoria is amazing!!
Vodafone sent out the incorrect device for me and I came into store and Wiktoria sorted it all out. She was lovely bubbly and so helpful xx
September 19, 2025
Unprompted review
Reply from Vodafone UK - Rugby
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Gemma was really helpful explained…
Gemma was really helpful explained everything really well I swapped over from EE to Vodafone Gemma made it really smooth and easy
September 19, 2025
Unprompted review
Reply from Vodafone UK - Rugby
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gemma patients is something to behold
Gemma patients is something to behold
Thanks for your time.
September 18, 2025
Unprompted review
Reply from Vodafone UK - Rugby
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gemma was very helpful and patient with…
Gemma was very helpful and patient with my husband and myself
September 18, 2025
Unprompted review
Reply from Vodafone UK - Rugby
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful
Both Shannon and Simon were very helpful. No fuss, simple service.
September 15, 2025
Unprompted review
Reply from Vodafone UK - Rugby
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Rugby branch - phone upgrade
Shannon in the Rugby branch was so helpful.
She explained everything clearly & showed all options and comparisons to help us make a decision
September 13, 2025
Unprompted review
Reply from Vodafone UK - Rugby
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Simon was really helpful with…
Simon was really helpful with processing my order. Recommend him to everyone.
September 12, 2025
Unprompted review
Reply from Vodafone UK - Rugby
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very efficient and helpful sorting my…
Very efficient and helpful sorting my account out
September 9, 2025
Unprompted review
Reply from Vodafone UK - Rugby
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gemma was fantastic
Gemma was fantastic, patient and professional- give her a pay rise please
September 5, 2025
Unprompted review
Reply from Vodafone UK - Rugby
We're happy to hear that you had a fantastic experience! We're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Rugby
We are happy to hear that you had a positive experience. Thank you for your kind words; we appreciate your feedback.
Thanks,
Vodafone Social Media Team
Good service
Quick and easy help . Good care about customers . Shannon was kind and helpfull. .
September 1, 2025
Unprompted review
Reply from Vodafone UK - Rugby
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Had issues with no internet connection…
Had issues with no internet connection on my phone. Walked into my local Vodafone store and was assisted by Shannon. Wow, so much knowledge and confidence, within minutes Shannon had resolved my issues and I left the store very happy with the service provided by Shannon, thank you
September 1, 2025
Unprompted review
Reply from Vodafone UK - Rugby
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Shannon was pleasant and listened to…
Shannon was pleasant and listened to what I was looking for and immediately sorted things out
September 1, 2025
Unprompted review
Reply from Vodafone UK - Rugby
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent helpful service from Gemma
Excellent helpful service from Gemma
September 1, 2025
Unprompted review
Reply from Vodafone UK - Rugby
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent Service
I was incredibly over the moon with the service I received from Shannon. She was patient friendly when explaining our phone plans to us and helped us to cut unnecessary costs that no longer served us. We hope to do business with her again in the future.
August 19, 2025
Unprompted review
Reply from Vodafone UK - Rugby
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Swift and productive, left with a ew phone within an hour!
Wiktoria was helpful and informative with securing my new phone contact, highly recommended.
August 29, 2025
Unprompted review
Reply from Vodafone UK - Rugby
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Wish I could leave 10
Shannon and Wiktoria helped with a router issue. Very good wish I could give 10 stars
August 28, 2025
Unprompted review
Reply from Vodafone UK - Rugby
Hey Julie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Shannon and Wiktoria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and friendly service by…
Very helpful and friendly service by wiktoria in the rugby branch
August 26, 2025
Unprompted review
Reply from Vodafone UK - Rugby
Hey Sheila,
Thanks for the lovely review and fantastic support for Wiktoria.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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