Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... See more
Company replied
70 Church Street, CV21 3PT Rugby, GB
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Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... See more
Company replied
Great customer service, brilliant man Stewart really helped me out! Brilliant over all! Very welcoming! Even got my contact lower prices!
Company replied
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... See more
Company replied
I was served by Stewart, Shannon and Simon at the Rugby vodafone store. They all provided excellent service to upgrade my phone and to discuss the broadband upgrade packages. They were very friendly a... See more
Company replied
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70 Church Street, CV21 3PT, Rugby, United Kingdom
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Great customer service, brilliant man Stewart really helped me out! Brilliant over all! Very welcoming! Even got my contact lower prices!

Reply from Vodafone UK - Rugby
Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the husband ... who take her she is yours . She cooks , cleans , and most of the time doesn't complain much... getting married next week

Reply from Vodafone UK - Rugby
Just been to Vodafone Rugby - great service from Bradley - sorted the issue without any dramas - great team in the shop - very friendly
Highly recommended 😄

Reply from Vodafone UK - Rugby
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress free. Excellent customer service from start to finish. Highly recommended!

Reply from Vodafone UK - Rugby
I was served by Stewart, Shannon and Simon at the Rugby vodafone store. They all provided excellent service to upgrade my phone and to discuss the broadband upgrade packages. They were very friendly and helpful and explained the process very clearly. I would like to thank the whole team at Vodafone Rugby.

Reply from Vodafone UK - Rugby
Absolutely excellent. Much better then customer support, Shannon and Simon worked hard to get my number back after a glitch.

Reply from Vodafone UK - Rugby
Stewart helped me through the stress of a new phone excellent knowledge brilliant at his job

Reply from Vodafone UK - Rugby
Shannon was absoloutely fantastic and got me out of a pickle. Would recommend her as your first choice contact at the store

Reply from Vodafone UK - Rugby
Extremely helpful brunch, everyone absolutely perfect especially Wictoria was a star!

Reply from Vodafone UK - Rugby
Wictoria was very honest and kind. We were able to set up a new deal in short time. Were able to chat casually which set my nerves at ease. Better yet she found a great deal with a new phone so I am chuffed.

Reply from Vodafone UK - Rugby
Bradley and collegue helped me out so much! I lost my WhatsApp for a couple of hours. Bradley worked overtime to sort it out for me. Love this Vodafone shop anyway the staff go above and beyond. Raise their salaries please. Thanks all

Reply from Vodafone UK - Rugby
Thank you to Gemma and Shannon . Both had fantastic customer service.

Reply from Vodafone UK - Rugby
Really great experience Stewart, Gemma and James were incredibly helpful. Thank you very much!

Reply from Vodafone UK - Rugby
Stewart was very helpful providing options to upgrade my SIM only package and outlined an offer which included a tablet.

Reply from Vodafone UK - Rugby
Really good service from Wiktoria walked through all options available and tailored offerings to my needs. Would definitely go back to her for any purchases

Reply from Vodafone UK - Rugby
Speedy service. Greeted when I walked in by the lady. Sorted what i needed sorting.

Reply from Vodafone UK - Rugby
Visited Rugby Store today and was served by Shannon and the rest of the team. They were all brilliant and very helpful. Would highly recommend.

Reply from Vodafone UK - Rugby

Reply from Vodafone UK - Rugby

Reply from Vodafone UK - Rugby
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