Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... See more
Company replied
Location
Switch location70 Church Street, CV21 3PT Rugby, GB
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I had an excellent experience at the Vodafone Rugby store, thanks to the outstanding customer service. Bradley was incredibly friendly, professional, and patient throughout the whole process. He too... See more
Company replied
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... See more
Company replied
Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rugby
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
70 Church Street, CV21 3PT, Rugby, United Kingdom
4.9
Excellent
381 reviews
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Visited Rugby Store today and was…
Visited Rugby Store today and was served by Shannon and the rest of the team. They were all brilliant and very helpful. Would highly recommend.
June 20, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Kim,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service from Stewart.
June 20, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rugby
Hey Brandon,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The young lady called Wiktoria was…
The young lady called Wiktoria was friendly knowledgeable and easy to speak to. The interaction of the whole team in the shop was lovely to see.
June 18, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Eudeen,
Thanks for the lovely review and fantastic support for Wiktoria.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing customer care … 3 and Vodafone are now working together!!
I had mega phone problems with my Galaxy 12 ...its old and feeble like me. Shannon the Assistant Manager at Vodafone Rugby was able to talk me through the whole process and set me up with a new Samsung 17!!! Amazing knowledge and service. Thank you so much Shannon and your team. You have really got great customer service here. Highly recommended. And yes I will be back to the store soon for a brilliant superfamily bread band package x thank you. MARCUS X
June 18, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Marcus,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stew was very helpful and got me a…
Stew was very helpful and got me a better deal.
June 18, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Lloyd,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Stew was knowledgeable and helpful
Stew was knowledgeable and helpful. Nice friendly member of staff
June 16, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Fairbairn,
Thanks for the lovely review and fantastic support for Stew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Shannon, assistant store manager, was incredibly helpful with my 83yo mother. We left with a new phone all set up. Great service. She explained everything in a way Mum could understand.
June 16, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Lj,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Gemma
Gemma
Well lovely and helpfull person
I'm fully satisfied
Thank you so much
June 15, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Eva,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
The team members James and Gemma have…
The team members James and Gemma have been so helpful and professional!
June 15, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hi Paul, thank you so much for your wonderful review and the amazing support you’ve shown for James and Gemma, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Simon was an absolute legend he really…
Simon was an absolute legend he really helped me out and was very informative!!
June 15, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hi Bradley, thank you so much for your wonderful review and the amazing support you’ve shown for Simon , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Shannon gave excellent service with…
Shannon gave excellent service with Simon as the store manager there ready to help IF need great all round shop in Rugby.
June 15, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Stuart and Simon in rugby branch very…
Stuart and Simon in rugby branch very helpful and pain free.
June 13, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Jack,
Thanks for the lovely review and fantastic support for Stuart and Simon. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very nice ..and very helpful ..The best…
Very nice ..and very helpful ..The best advice from Stew ..
June 13, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Elena,
Thanks for the lovely review and fantastic support for Stew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shannon was very experienced and knows…
Shannon was very experienced and knows her stuff. Top woman would recommend.
June 12, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Jim,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful, kind and informative
June 11, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shannon was amazing with sorting out my…
Shannon was amazing with sorting out my new sim, super impressed with how professional and friendly she is!
June 11, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Tomasz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
It took a while but I thought my…
It took a while but I thought my service was excellant with every effort to find me the right product at the right price.
June 11, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Wicktoria was great
June 9, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Rom,
Thanks for the lovely review and fantastic support for Wicktoria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma very helpful and pleasure to…
Gemma very helpful and pleasure to deal with
June 10, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Wes,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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