Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... See more
Company replied
Location
Switch location70 Church Street, CV21 3PT Rugby, GB
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See what reviewers are saying
I had an excellent experience at the Vodafone Rugby store, thanks to the outstanding customer service. Bradley was incredibly friendly, professional, and patient throughout the whole process. He too... See more
Company replied
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... See more
Company replied
Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rugby
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
70 Church Street, CV21 3PT, Rugby, United Kingdom
4.9
Excellent
381 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Wiktoria,was extremely helpful and…
Wiktoria,was extremely helpful and knowageable.
Plus extrey, pleasant and polite .
June 9, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shannon was so helpful and was able to…
Shannon was so helpful and was able to help find the best deal for me.
June 8, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Dennise,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service from Stewart
June 3, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shannon has been a massive help to both…
Shannon has been a massive help to both me and my dad when we have come into Vodafone. I have been in 3 times and each time she has recognised us instantly and been super friendly and helpful each time. I would highly recommend going to her to anyone as she’s so lovely and friendly face in the shop. Super knowledgeable as well.
June 2, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey there,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shannon has been wonderful today
Shannon has been wonderful today, love her!
June 2, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Elaine,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service from Bradley has been…
The service from Bradley has been excellent and has been a massive help.
June 2, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Maureen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shannon in the Rugby shop is always…
Shannon in the Rugby shop is always there for me & husband .With any advice needed I’m a survivor of brain injury always gives me time if I get mixed up .
June 1, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Julie,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma helped me with an issue on my…
Gemma helped me with an issue on my phone where it wasn’t recognising my sim, she managed to resolve this quickly and efficiently making sure I was happy and that the sim was working before I left. Very happy customer
May 25, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Shannon,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was having a small issue with my phone
Was having a small issue with my phone, Shannon helped me out and was very patient with me.
May 29, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Heighton,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Went into the Vodafone shop today with…
Went into the Vodafone shop today with a problem with my sim and Shanon was very helpful with everything!!! Got it sorted straight away and overall was a lovely person to talk to
May 27, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Kate,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Shanon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shannon was fast and efficient at…
Shannon was fast and efficient at processing my new tablet deal
May 18, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Knowledgeable and efficient
Shannon at Rugby is very lovely and sorted my eSIM reactivation out in less than 10minutes. She told me about all the benefits my sim has and I upgraded to euro roaming with her so I won’t have problems staying connected when abroad any longer. Thank you Shannon you are gentle and very helpful.
May 18, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rugby
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Wiktoria Very helpful made things clear…
Wiktoria Very helpful made things clear so understandably to the older generation 5 star staff
May 16, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Superb service from Wiktoria
Superb service from Wiktoria at the Rugby store. She took time to understand my complex requirements and then sorted everything perfectly!! Top class customer service!
May 14, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gemma has been extremely helpful & has…
Gemma has been extremely helpful & has got my phone back to working normally.
May 11, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Diane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful team especially Wilktoria
Very helpful team especially Wilktoria. She took time to explain everything can highly recommend this store everything.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent friendly and professional
Excellent friendly and professional service from Gemma and her team. So pleased I’m staying with Vodafone with my new iPhone.
May 8, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Keith,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good communication and knowledge.
Good communication and knowledge.
Chatted with Gemma. Thankyou
April 20, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Yvonne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience sorting out upgrade to…
Great experience sorting out upgrade to both phone and plans. Thanks to Wiktoia for the service.
April 18, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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