Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... See more
Company replied
Location
Switch location70 Church Street, CV21 3PT Rugby, GB
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See what reviewers are saying
I had an excellent experience at the Vodafone Rugby store, thanks to the outstanding customer service. Bradley was incredibly friendly, professional, and patient throughout the whole process. He too... See more
Company replied
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... See more
Company replied
Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rugby
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
70 Church Street, CV21 3PT, Rugby, United Kingdom
4.9
Excellent
381 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Shannon was super helpful in rebooting…
Shannon was super helpful in rebooting my phone when screen stopped working! Thanks. You saved my weekend whilst I was away from home!
April 17, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Jamie,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shannon was very knowledgeable helpful…
Shannon was very knowledgeable helpful and gave me good advice as to what package was best for me
April 16, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey David,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Shannon was so great and always gives…
Shannon was so great and always gives me smile all along
April 14, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hi Reuben, thank you so much for your wonderful review and the amazing support you’ve shown for Shannon it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone Social Media Team
The staff were very good and new…
The staff were very good and new exactly what I needed.
April 11, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Brendan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rugby
Hey Michelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shannon has been a lifesaver today
Shannon has been a lifesaver today, helpful, polite and most of all patient. Any 60+ that needs help, ask for Shannon!
April 8, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Yvonne,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Simon helped me with a new broadband…
Simon helped me with a new broadband contract at a reasonable price. Thank you for your help!
April 6, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Shannon,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, really helpful. Thank you to Shannon for the exceptional service in Rugby store today
April 6, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Basically simplified the process so…
Basically simplified the process so much so I could be a baby and still understand. Top tier.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Abha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience with Wictoria
I had a great experience with Wictoria. She expelain me everything nice and clear.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Laura,
Thanks for the lovely review and fantastic support for Wictoria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helpful and reliable as always
Helpful and reliable as always. Visited Rugby branch and been helped by Shannon. She managed too offer me a 15% discont making my Bill reduced significantly.
April 2, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Stefan,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Shannon was very helpful today and pleasant.
Shannon was very helpful today. Explained my new sim plan very well and advice regarding my sons plan which is coming up in Nov.
March 31, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Paula,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
I was helped by Wiktoria at the Rugby store and she was very helpful. Helped me getting the phone i wanted for cheaper the price.
April 1, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Wiktoria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service today with Gemma Louise…
Amazing service today with Gemma Louise at the rugby store thank you
April 1, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hi Jane,
Thank you so much for your wonderful review and the amazing support you’ve shown for Gemma Louise—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you! Thanks again, Vodafone Social Media Team
Shannon was very friendly and I always…
Shannon was very friendly and I always leave satisfied when I visit this store.
March 31, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Anne,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, I felt well looked after throughout. It’s great to see such professional and reliable customer service.
Would definitely recommend to others.
March 31, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Rymankij,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great friendly service from Shannon
Great friendly service from Shannon. Sorted out our technical problem easily and quickly
March 31, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Susan
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Top quality service !
Wiktoria was fantastic and got me a great deal when I needed to renew my SIM only contract. It was so much better than trying to do this over the phone (which I had tried to do yesterday and failed!)
March 31, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Everything was explained well and I was…
Everything was explained well and I was given 4-5 different for my needs.
March 28, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Stuart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Honestly the best experience I had
Honestly the best experience I have ever had been coming to sort out my internet and getting a new phone. Was very helpful and so of a colleagues and her manager that they've sorted out plenty discounts to get the right price and show me the right phone to match my old one but more updated and to give me the right broadband package upgrade that I needed for my house. There was no problems or went smoothly had a great chat with a team and generally just had a really pleasant time so keep up with a good work.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Gazman,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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