Nathan - what a legend. Was having some issues setting up 5G broadband online and he sorted everything very efficiently. Picked up the box the same day. Brilliant service. Thank you Nathan at Sale Vod... See more
Company replied
Location
Switch location50 School Road, M33 7XE Sale, GB
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Me and wife visited on Sunday as we were having trouble renewing our broadband over the phone. We were served by Josh who managed to solve the issue and also gave us a better deal on my wife's si... See more
Company replied
What a fantastic morning in Vodafone Sale with my husband and son. The weather was terrible and we were all offered a brew by Anton the manager which we didn’t turn down. Josh sorted us out with our... See more
Company replied
Vodafone in Princes Street Edinburgh, brilliant, friendly and knowledgeable, got a brilliant deal with a new phone and broadband, saving us £30 per month, thank you Muaaz, you're a legend, and thanks... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sale
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
50 School Road, M33 7XE, Sale, United Kingdom
4.7
Excellent
211 reviews
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NATHAN AT VODAFONE M33
Nathan at Vodafone in Sale Cheshire has just given us the Best Customer Service ever. He listened to both of us and gave us Excellent Professional advice which has resulted in us staying with Vodafone. We were going to change due to unsuccessful phone calls to change our business Phone, but now we have a Important and professional contact that we can see and talk to at any time. Thank you Nathan Excellent work. 5 Stars*****
September 26, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey JacJac,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone in Princes Street Edinburgh
Vodafone in Princes Street Edinburgh, brilliant, friendly and knowledgeable, got a brilliant deal with a new phone and broadband, saving us £30 per month, thank you Muaaz, you're a legend, and thanks to Sean for taking us through the process, we most definitely be back
September 21, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The worst customer service I have ever…
The worst customer service I have ever experienced !!!
3 and a half months after renewing both my broadband contracts, they still have not honored the offer they made when I agreed to renew. I have an ongoing complaint and have spent many hours chasing them, and have endless empty promises of callbacks and resolution.
I have had an official complaint open for some time now and am no nearer resolution following the complaint handlers broken promises and the lack of return calls as promised.
Please look at the file notes on account 7089000135 from 19th May at 12.17, 20th May at 17.09 and the multitude of calls and broken promises since. What I need now is a resolution, which must include the option to cancel both contracts without penalty within 30 days.
May 29, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hi,
I'm very sorry to hear about your experience, and I completely understand your frustration.
Waiting over three and a half months for an agreed renewal offer to be honoured is unacceptable, especially after the time and effort you've spent chasing updates and managing an ongoing complaint. I appreciate that repeated promises of callbacks and resolution without any meaningful progress can be extremely disappointing.
Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Clarity of explanation
Clarity of explanation. Number of options outlined. Very helpful. John was excellent
September 7, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey Ruth. This is fantastic to hear! We really appreciate the feedback about the clear explanations and helpful options provided from Clarity.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Reply from Vodafone UK - Sale
Hi Raymond. This is fantastic to hear! We really appreciate the feedback about the great service you received. We're so glad you had a positive experience.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
John was amazing
John was amazing
Very helpful
Every thing nicely explained to me
September 5, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey Osama,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into the Sale shop in manchester…
Went into the Sale shop in manchester and Callum was a massive help. Great service.
August 31, 2026
Unprompted review
Reply from Vodafone UK - Sale
"Hey Tamlan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Nathan
Nathan - what a legend. Was having some issues setting up 5G broadband online and he sorted everything very efficiently. Picked up the box the same day. Brilliant service. Thank you Nathan at Sale Vodafone.
August 30, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Voda store
John Ross helped me with my upgrade which was quick and efficient. He went out of his way to double check my account which has a few numbers and to see everything is at its best with my account. Very happy with my experience, thank you.
August 28, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey Mithun
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nathan
Came into the shop today to upgrade my phone. Nathan was amazing! So patient with me and got me the best deal to suit my budget.
August 23, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey Erin,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nathan was really helpful and this type…
Nathan was really helpful and this type of employees make the company proud
August 22, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey Ginu,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John and Nathan were really lovely
John and Nathan were really lovely, always helpful with my tech queries
August 14, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey Joseph,
Thanks for the lovely review and fantastic support for John and Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan was very helpful!!
Nathan was very helpful and clear with the information he gave to me!
August 15, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful
Nathan at sale centre is really helpful , he helps you to find best deals and affordable.
Thank you Nathan.
August 5, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey there,
Thanks for the lovely review and fantastic support for Nathan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan has been very helpful when I…
Nathan has been very helpful when I bought my new phone. Even helped me set it up. Brilliant service!!!
July 21, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
John was very helpful and made my bill…
John was very helpful and made my bill cheaper highly recommended
July 25, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey Jacqueline,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum is very helpful and changed the…
Callum is very helpful and changed the plan of what we want and saved money for us thanks
July 25, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey Shi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Callum has been extremely helpful and…
Callum has been extremely helpful and friendly, knows exactly what customer wants and he listens patiently. It’s been my pleasure to be served by Callum, thank you! :)
Shinji
July 16, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey Shinji,
Thanks for the lovely review and fantastic support for Callum. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a lovely experience
I had a lovely experience. Nathan was very helpful
July 6, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey Amy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
John was so helpful and made buying a…
John was so helpful and made buying a new phone so easy!
June 27, 2026
Unprompted review
Reply from Vodafone UK - Sale
Hey Dek,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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