Vodafone UK - Scunthorpe Reviews 

220
TrustScore 5 out of 5

4.9

95 High Street, DN15 6LY Scunthorpe, GB


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Rated 5 out of 5 stars

I hadn’t updated my phone for 10+ years as I’m a true technophobe!! I had no clue what to do regarding a new contract. I was greeted by Liam, he took his time finding me the most suitable phone and pl... See more

Company replied

Rated 5 out of 5 stars

Fantastic service by Jordan. Only came in to ask a question about the lottery and walked out with a new phone and a tablet! Well chuffed, definitely would recommend

Company replied

Rated 5 out of 5 stars

Went in to ask about using my phone abroad caitlin had a look explained to me also said I was due an upgrade of broadband so I came away with a new deal £5 cheaper plus a tablet so can't get better v... See more

Company replied

Rated 4 out of 5 stars

Went into the high street branch and got a warm welcoming from Jordan. Not sure what I wanted, but he was very helpful and informative. Explained alternatives and what would be best for my needs.... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Scunthorpe

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 95 High Street, DN15 6LY, Scunthorpe, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(220)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Michael gave great service in helping…

Michael gave great service in helping us upgrade our phones, thank you

February 23, 2026
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Terry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Offered me a great deal and set up…

Offered me a great deal and set up phone for me

February 23, 2026
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Sylvia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michael helped me with my upgrade

Michael helped me with my upgrade. Great service

February 16, 2026
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Pauline,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Georgina provided me a great deal with…

Georgina provided me a great deal with s25 fe and tablet. Also set my new phone up for me.

February 17, 2026
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Marilyn,

Thanks for the lovely review and fantastic support for Georgina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michael gave great service hm hm

February 7, 2026
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Graham,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Michael.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super helpful service from Liam

February 4, 2026
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Jean,

Thank you so much for your wonderful review and the amazing support you’ve shown for Liam—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michael was fantastic dealing with my…

Michael was fantastic dealing with my upgrade in the vodafone scunthorpe store.

January 24, 2026
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Patricia,

Thanks for the lovely review and fantastic support for Michael.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam fantastic and knowledgeable

Liam fantastic and knowledgeable

January 15, 2026
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi William ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Liam —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Assisted by the kind gentleman Liam

Assisted by the kind gentleman Liam, recommended the most suitable phone for me and also helped me set it up with no rush

January 14, 2026
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Georgina was so helpful when I upgraded…

Georgina was so helpful when I upgraded my phone

January 10, 2026
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam very helpful and understanding

Liam very helpful and understanding

January 8, 2026
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Only needed a data transfer but Aaron…

Only needed a data transfer but Aaron was very helpful very chatty and listened to my stories lovely chap and lovely member of staff credit to the store

December 15, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Patrick,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the store for a new phone

Went into the store, chatted to Georgina about changing my phone, she understood what I wanted, and recommended some options that would fit my needs, with No pressure to add upgrades or anything else I didn't want.
Great customer service from Georgina

December 13, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Dean,
 
Thanks for the lovely review and fantastic support for Georgina.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone and tablet from Liam

New phone and tablet from Liam, just over £30 per month! Great deal, great service and great shop

December 6, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam provided some of the best customer…

Liam provided some of the best customer service I've ever received.

December 4, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Roger,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam sold me a great sim deal.

Liam sold me a great sim deal.

December 3, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Gary,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was welcomed by Georgina as soon as I…

I was welcomed by Georgina as soon as I arrived at the store and she answered all my questions regarding global data and an upgrade. She was friendly and professional throughout, and I left with the perfect upgrade which matched my needs and wants for travelling. I would recommend visiting this store to family and friends

November 13, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient and friendly.

November 13, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Georgina provided great service

Georgina provided great service

November 8, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Liam

Great service from Liam

October 24, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi. We are so glad that you received great service. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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