I hadn’t updated my phone for 10+ years as I’m a true technophobe!! I had no clue what to do regarding a new contract. I was greeted by Liam, he took his time finding me the most suitable phone and pl... See more
Company replied
95 High Street, DN15 6LY Scunthorpe, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I hadn’t updated my phone for 10+ years as I’m a true technophobe!! I had no clue what to do regarding a new contract. I was greeted by Liam, he took his time finding me the most suitable phone and pl... See more
Company replied
Fantastic service by Jordan. Only came in to ask a question about the lottery and walked out with a new phone and a tablet! Well chuffed, definitely would recommend
Company replied
Went in to ask about using my phone abroad caitlin had a look explained to me also said I was due an upgrade of broadband so I came away with a new deal £5 cheaper plus a tablet so can't get better v... See more
Company replied
Went into the high street branch and got a warm welcoming from Jordan. Not sure what I wanted, but he was very helpful and informative. Explained alternatives and what would be best for my needs.... See more
Company replied
Written by the company
95 High Street, DN15 6LY, Scunthorpe, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Liam served me a phone case and screen protector for my new phone. Applied the screen protector for me. Very helpful!

Reply from Vodafone UK - Scunthorpe
Georgina was very pleasant and helpful.

Reply from Vodafone UK - Scunthorpe
Georgina was very helpful setting up my new phone for me.

Reply from Vodafone UK - Scunthorpe
served by liam who was great and made me feel at ease with my new device

Reply from Vodafone UK - Scunthorpe
Very helpful setting up new phone
Michael

Reply from Vodafone UK - Scunthorpe
Upgraded to the latest iPhone with the assistance of Liam and he couldn’t have been more helpful. Recommended the best plans to suit my needs

Reply from Vodafone UK - Scunthorpe
So happy with Liams customer service

Reply from Vodafone UK - Scunthorpe

Reply from Vodafone UK - Scunthorpe
Liam helped me make the move from my previous provider to Vodafone for the new Google Pixel 10 pro plus.
Explained all my options and how to make the change simply, made the whole experience seamless and easy, very happy with my new phone too. Excellent service!

Reply from Vodafone UK - Scunthorpe
Michael was great when i ordered an Apple Watch and it was such an easy process.

Reply from Vodafone UK - Scunthorpe

Reply from Vodafone UK - Scunthorpe
Liam served me at the Scunthorpe store. sorted me the best deal on the apple watch. Quick in and out. Twice in a week I have received good service from here.

Reply from Vodafone UK - Scunthorpe
Recently upgraded my phone at the Scunthorpe store. Served by Georgina. Outstanding customer service, very knowledgeable, quick service and left me completely satisfied.

Reply from Vodafone UK - Scunthorpe

Reply from Vodafone UK - Scunthorpe

Reply from Vodafone UK - Scunthorpe
Assisted by Liam, talked me through everything and recommended the best phone and plan for me. Couldn't be happier

Reply from Vodafone UK - Scunthorpe
Had a problem with data, called in the Scunthorpe branch. A very polite and pleasant young man called Michael sorted it out for me, new contract with an excellent deal. An absolute pleasure to be dealt with by a young man with such a lovely manner. A credit to his branch.

Reply from Vodafone UK - Scunthorpe

Reply from Vodafone UK - Scunthorpe
Amazing service from michael setting up new phone

Reply from Vodafone UK - Scunthorpe

Reply from Vodafone UK - Scunthorpe
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.