Vodafone UK - Scunthorpe Reviews 

220
TrustScore 5 out of 5

4.9

95 High Street, DN15 6LY Scunthorpe, GB


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Rated 5 out of 5 stars

I hadn’t updated my phone for 10+ years as I’m a true technophobe!! I had no clue what to do regarding a new contract. I was greeted by Liam, he took his time finding me the most suitable phone and pl... See more

Company replied

Rated 5 out of 5 stars

Fantastic service by Jordan. Only came in to ask a question about the lottery and walked out with a new phone and a tablet! Well chuffed, definitely would recommend

Company replied

Rated 5 out of 5 stars

Went in to ask about using my phone abroad caitlin had a look explained to me also said I was due an upgrade of broadband so I came away with a new deal £5 cheaper plus a tablet so can't get better v... See more

Company replied

Rated 4 out of 5 stars

Went into the high street branch and got a warm welcoming from Jordan. Not sure what I wanted, but he was very helpful and informative. Explained alternatives and what would be best for my needs.... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Scunthorpe

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 95 High Street, DN15 6LY, Scunthorpe, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

220 reviews

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1-star

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4.9

All reviews

(220)

42,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Liam was most helpful and…

Liam was most helpful and knowledgeable.....first class servicé

May 15, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Ray,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Georgina provided amazing customer…

Georgina provided amazing customer service . She recommended a phone suitable for me and took time to give me all the relevant information

May 9, 2025
Unprompted review
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Reply from Vodafone UK - Scunthorpe

Hey Graham,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and knowledgeable staff, a great help

Went in to get some prices of what it’ll cost to transfer to Vodaphone with a new pixel, Liam helped me with a few different quotes and explained how it works switching provider. Really friendly and knowledgable, will definitely be back.

May 9, 2025
Unprompted review
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Reply from Vodafone UK - Scunthorpe

Hey Rian

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michael was super helpful with my new…

Michael was super helpful with my new contract. Knowledgeable, patient and even helped with transferring my photos to my new phone.

May 7, 2025
Unprompted review
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Reply from Vodafone UK - Scunthorpe

Hey Jackie,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star service today from Vodafone…

5 star service today from Vodafone Scunthorpe! Looked after by Dan who was truly excellent from start to finish. SIM issue which involved a 3 way call with Customer Services. Throughout the time I spent there Dan showed a great deal of knowledge & patience & after 10 days with no service, the problem was solved. A credit to the Vodafone Team!!

April 30, 2025
Unprompted review
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Reply from Vodafone UK - Scunthorpe

Hey there,

Thanks for the lovely review and fantastic support for Dan. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service from Liam

Liam provided a truly exceptional standard of customer service at the Scunthorpe store. He quickly dealt with everything. Liam changed my network provider, guided me in choosing an airtime plan, registered my new account, and even installed the mobile app. Customers recognize when staff walk the extra mile to deliver a truly exceptional service. Dedicated professionals such as Liam add value to the Vodafone brand.

April 24, 2025
Unprompted review
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Reply from Vodafone UK - Scunthorpe

Hey J Stroud,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and Efficient!

Assisted by Liam for one of my fastest, yet most informing experiences with an advisor yet. Got a brand new watch, and have no stress about connecting it to my phone with Liam sorting it then and there.

April 22, 2025
Unprompted review
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Reply from Vodafone UK - Scunthorpe

Hey Jay,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Georgina was really helpful with my new…

Georgina was really helpful with my new device. Really appreciated

April 17, 2025
Unprompted review
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Reply from Vodafone UK - Scunthorpe

Hey Carol,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Georgina was very helpful and friendly

Georgina was very helpful and friendly

April 4, 2025
Unprompted review
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Reply from Vodafone UK - Scunthorpe

Hey Michele,

Thanks for the lovely review and fantastic support for Georgina.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service today from Liam

Liam was friendly and efficient and very helpful and knowledgeable in answering my questions and offering advice and solutions, including advising me on discounts available and different plans.

March 29, 2025
Unprompted review
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Reply from Vodafone UK - Scunthorpe

Hey Sid,

Thanks for sharing such wonderful feedback and showing your support for Liam.

If you need assistance, please connect with the Social Media team through Facebook at vodafone.uk/2Fpnah2 or X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Scunthorpe - Dan

Visited Vodafone in Scunthorpe with a troublesome and complicated problem with my iPhone 13. Was dealt with by Dan who expertly resolved my problem, but in doing so was courteous, friendly and treated my ignorance with good humour. Well done!

March 24, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Steve,

Thanks for your review for Dan. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Liam was friendly and efficient

Liam was friendly and efficient

March 14, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hello Geoffrey,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Liam.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic!

Fantastic!! I was paying £40 per month on pay as you go .. liam set me up on a contract for better value for money new phone eu roaming. Thanks a lot

March 13, 2025
Unprompted review
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Reply from Vodafone UK - Scunthorpe

Hi Philip. Thank you for your review for Liam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was very patient and friendly

Liam was very patient and friendly . Left feeling happy with my new plan and contract. Would recommend

March 11, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hello Emma,

It's great to hear about the positive experience which you had with Liam. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service,friendly staff,quick…

Great service,friendly staff,quick efficient service!

March 8, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, patient and pleasant to deal with. Makes a big difference having someone to talk to in a shop.

March 1, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Peter,

We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Billy was vey helpful

Billy was vey helpful with helping me set up my new phone I purchased recently, would give 10 stars if I could

February 18, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Pete, It's great to see one of our team being so helpful. Thanks for your feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Zach was fantastic

Zach was not only very polite and professional he’s was also very informative and knew the products inside and out. He took the time to explain everything to my mum and dad as he tailored there Vodafone plan (Scunthorpe store) and they left feeling very happy. Very impressed and thank you he’s a credit to Vodafone

February 17, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Mick, its; great ot hear Zach took the time to find your parents the best plan for them and explain everything they needed too.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Happy customer service from Liam

Happy customer service from Liam . thank you so much

February 12, 2025
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Mervyn,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic

Well, I went into the store and was served by Liam. He explained everything from pricing, features and benefits of the device and Vodafone and left the store with a brand new phone at a fantastic price. What's not to love.

February 1, 2025
Unprompted review

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