I hadn’t updated my phone for 10+ years as I’m a true technophobe!! I had no clue what to do regarding a new contract. I was greeted by Liam, he took his time finding me the most suitable phone and pl... See more
Company replied
Location
Switch location95 High Street, DN15 6LY Scunthorpe, GB
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See what reviewers are saying
Fantastic service by Jordan. Only came in to ask a question about the lottery and walked out with a new phone and a tablet! Well chuffed, definitely would recommend
Company replied
Went in to ask about using my phone abroad caitlin had a look explained to me also said I was due an upgrade of broadband so I came away with a new deal £5 cheaper plus a tablet so can't get better v... See more
Company replied
Went into the high street branch and got a warm welcoming from Jordan. Not sure what I wanted, but he was very helpful and informative. Explained alternatives and what would be best for my needs.... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Scunthorpe
Written by the company
Contact info
95 High Street, DN15 6LY, Scunthorpe, United Kingdom
4.9
Excellent
220 reviews
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Well worth the visit to Scunthorpe!
Very clear information from Liam. Not pushy, just worked through all the key points, a pleasant experience at the Scunthorpe branch. Also the Galaxy gift was a pleasant suprise!
January 16, 2025
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hi David. Thank you for your review for Liam. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was having a few issues with my phone…
I was having a few issues with my phone ,, liam quickly identified the issue and showed me how to resolve it. But upon being shown some deals I decided to upgrade my phone to a Google pixel 9 pro xl and got a fantastic deal
January 10, 2025
Unprompted review
Reply from Vodafone UK - Scunthorpe
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
I was served by Charlotte
I was served by Charlotte. She was super helpful and showed me the best Phone and deal to suit me to do
January 8, 2025
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hi. Thank you for your review for Charlotte. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam is so helpful
4 upgrades all due on my account
And wasn't even sure what I wanted
But Liam went above and beyond his station to explain what I wanted and the cost
Couldnt of been more helpful
An absolute credit to the company
But I will say if you shut the store I will go elsewhere as I can't deal with your phone staff
Just 1 compliant I'm having to pay for 1 of my phones that doesn't work at all for another 18 months
January 4, 2025
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hi Matt,
Thanks for your review for Liam. This is great feedback and we appreciate your support. We're here to help, if you'd like us to look into your phone issue, please reach out to the team on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
At first I was a bit hesitant to…
At first I was a bit hesitant to upgrade my phone . but once I sat with Billy he explained everything to me in a simple way and also picked out the best plan and phone to suit my needs so overall a good experience
January 4, 2025
Unprompted review
Reply from Vodafone UK - Scunthorpe
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Liam was very helpful today
Liam was very helpful today. Moved from pay as you go to a monthly service for less money so very impressed
January 4, 2025
Unprompted review
Reply from Vodafone UK - Scunthorpe
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Liam was very helpful and made my phone…
Liam was very helpful and made my phone upgrade a pretty easy and pleasant experience. Good deal as well I think!
January 2, 2025
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hi there,
It's lovely to see you had such a positive experience with Liam. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
called into the scunthorpe shop this…
called into the scunthorpe shop this morning and Liam assisted me with recommending the best deals to suit me. Upgraded to a Samsung S24 for the same price as my sim only, also very happy that I got a free laptop from Samsung as part of the purchase. If you're looking for a great experience then don't hesitate visiting Vodafone in scunthorpe
December 27, 2024
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hi Alan,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Walked in the store this morning and…
Walked in the store this morning and was immediately greeted with friendly customer service. Liam upgraded me to a Google pixel 9 and also got me a better value for money deal.
December 20, 2024
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hi,
Thanks for taking the time to write such a great review! We're delighted that Liam was able to get you sorted with a great deal. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very pleased
As soon as I entered the shop I was greeted and the staff was very helpful in finding me the best deal for my upgrade. I was in and out of the shop within half hour with my new phone. Very pleased and very happy with the service provided.
December 17, 2024
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hi Gavin. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic deal on a new iPhone for me
Fantastic deal on a new iPhone for me. Really happy that I upgraded and Liam transferred all my stuff from my old phone to the new phone. Couldn’t fault anything in the shop. Always really helpful.
December 16, 2024
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hi Mario,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Highly recommend
Charlotte was lovely, great attention to detail and helped me with choosing a new phone that was right for me. Can't fault anything.
November 18, 2024
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hi Roy. Thank you for your review for Charlotte. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service from Liam
I dealt with Liam. He had an answer to every question I had. I have to admit, that was the best customer facing service I’ve ever received. Wealth of knowledge, sorted out the right plan “for me “. A credit to your business Vodafone.
November 15, 2024
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hi Redmond,
Thank you for taking the time to leave us a 5 star review and the amazing feedback about Liam and the customer service experience you have had with us.
Thanks,
The Vodafone Social Media Team
Liam was a great help
Liam was a great help, everything explained thoroughly and in details and answered all my questions and concerns. I'd recommend to anyone
November 14, 2024
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hi David. Thank you for your review for Liam. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlotte was very helping in finding…
Charlotte was very helping in finding and setting up my new phone
November 8, 2024
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hey Alwyn,
Thanks for letting us know what an amazing job Charlotte did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liam great help and quick to help with…
Liam great help and quick to help with an upgrade.
November 8, 2024
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hey Doreen,
Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Poor internet connection.
Poot internet
Impossible to speak to anyone if you have a problem
November 6, 2024
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hey Alan,
It's disappointing to hear about your current issues with our Broadband Services, it's absolutely not the kind of experience we want any of our customers to have. We'll be happy to look further into this for you can you give our dedicated Broadband Team a call on 0333 304 0191 or drop them a message via LiveChat here 👉 vodafone.uk/2LCJiTm
Thanks again,
Vodafone Social Media Team
Liam set me a new contract up and it's…
Liam set me a new contract up and it's much cheaper than my old provider. Very happy
October 24, 2024
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Liam was very helpful with transferring…
Liam was very helpful with transferring all my data to new phone.
October 25, 2024
Unprompted review
Reply from Vodafone UK - Scunthorpe
Hi Susan,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Billy
Billy, Great customer service
Sorted everything out perfectly
Pleasure to be dealt with by Billy
Very professional
October 5, 2024
Unprompted review
Reply from Vodafone UK - Scunthorpe
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
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