Alfie is charming and extremely knowledgeable and he resolved my mobile phone problems very quickly. He also saved me money on my broadband. I recommend him wholeheartedly.
Company replied
11 Market Cross, YO8 4JS SELBY, GB
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Alfie is charming and extremely knowledgeable and he resolved my mobile phone problems very quickly. He also saved me money on my broadband. I recommend him wholeheartedly.
Company replied
I visited and regularly use the vodafone store in selby n.yorks. Im generally seen by Danny instore, he is incredibly helpful with advise on my bill, the fuctions i can use on my phone advise on... See more
Company replied
Rob was so helpful, I was having an issue with my upgrade and exchange, he stepped in and went above and beyond to ensure I was waiting for long periods and kept me updated. Thanks Rob!
Company replied
Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in cus... See more
Company replied
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11 Market Cross, YO8 4JS, SELBY, United Kingdom
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came in to upgrade my simo contact this morning and was served by rob, he was a huge help in finding me a great deal.

Reply from Vodafone UK - Selby
Came in to upgrade my phone today Alfie was really helpful and went through different options thoroughly as well as even tranaferring my data for me! great conversation as well, would highly recommend coming into this store

Reply from Vodafone UK - Selby
Had and issue with my phone and adverts appearing everywhere. The gent in the Vodafone Selby store went through everything and managed to sort out the issue with the apps. Very helpful,and glad I can use my phone properly again. Thank you

Reply from Vodafone UK - Selby
I visited and regularly use the vodafone store in selby n.yorks.
Im generally seen by Danny instore, he is incredibly helpful with advise on my bill, the fuctions i can use on my phone advise on upgrads and offers available and upcoming.
I feel he goes above and beyond and is very well educated on all the services and plans available

Reply from Vodafone UK - Selby
Came in for an upgrade today and was served by Rob who was very helpful

Reply from Vodafone UK - Selby
Ordered phone thurs 9th April arrived Saturday 11th initially dealt with danny most helpful,rob kindly helped setting the phone up wonderful service,been a Vodafone customer over 25 years

Reply from Vodafone UK - Selby
Came in to have my data transferred today and rob was really helpful

Reply from Vodafone UK - Selby
I was attended to by Alfie who was extremely helpful. He explained all options thoroughly. I would highly recommend this store. It is much easier to deal with a person than online. Keep up the good work.

Reply from Vodafone UK - Selby
I was served by Danielle, brilliant customer service, lovely store and lovely staff. Will definitely be going back

Reply from Vodafone UK - Selby
came in wanting to upgrade my phone, alfie was very helpful and talked me through every step of the way! 5 stars!

Reply from Vodafone UK - Selby
Brilliant service from Danny at Selby. Always happy to help and find us great deals. Been with Vodafone over 30 years and won’t go anywhere else

Reply from Vodafone UK - Selby
Had a problem with adverts messing up my whole phone. Took it into the store and the gentleman got everything back to normal. crisis overted

Reply from Vodafone UK - Selby
Always get a great deal when i upgrade my phones in Selby store. Thanks

Reply from Vodafone UK - Selby
Brilliant service got a mega deal thank you

Reply from Vodafone UK - Selby
Came into store to upgrade my phone. Danielle was very helpful managed to get a new phone for cheaper than my original bill!!

Reply from Vodafone UK - Selby
Excellent customer service from the entire team this morning, very friendly and professional. Helped me with my phone upgrade and gave me a better deal on my broadband. Thank you

Reply from Vodafone UK - Selby
Brought my mobile in to Vodaphone Shop in Selby, North Yorkshire as I had issues with not being able to receive, ring out or use messenger despite speaking to Talkmobile customer service for 2 hours the evening before on another mobile. They were unable to resolve the issue.
Danielle was an absolute star. She worked on my mobile for over an hour. She wouldn't be beaten by the issue and found the fault was a glitch that had occured with the last update. Danielle is a credit to the company. I hope Vodaphone does read these reviews and gives credit to Danielle too for her hard work and excellent customer service.

Reply from Vodafone UK - Selby
amazing service, Rob was so customer focused and really helpful

Reply from Vodafone UK - Selby
Absolutely outstanding service from Rob and Danielle, the staff went above and beyond, well done

Reply from Vodafone UK - Selby
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