Vodafone UK - Selby Reviews 

159
TrustScore 5 out of 5

4.9

11 Market Cross, YO8 4JS SELBY, GB


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Rated 5 out of 5 stars

Alfie is charming and extremely knowledgeable and he resolved my mobile phone problems very quickly. He also saved me money on my broadband. I recommend him wholeheartedly.

Company replied

Rated 5 out of 5 stars

I visited and regularly use the vodafone store in selby n.yorks. Im generally seen by Danny instore, he is incredibly helpful with advise on my bill, the fuctions i can use on my phone advise on... See more

Company replied

Rated 5 out of 5 stars

Rob was so helpful, I was having an issue with my upgrade and exchange, he stepped in and went above and beyond to ensure I was waiting for long periods and kept me updated. Thanks Rob!

Company replied

Rated 5 out of 5 stars

Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in cus... See more

Company replied


Company details


Contact info

  • 11 Market Cross, YO8 4JS, SELBY, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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4.9

All reviews

(159)

41,878 reviews in the last 12 months

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Rated 5 out of 5 stars

came in to upgrade my simo contact this…

came in to upgrade my simo contact this morning and was served by rob, he was a huge help in finding me a great deal.

May 3, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey david,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to upgrade my phone today …

Came in to upgrade my phone today Alfie was really helpful and went through different options thoroughly as well as even tranaferring my data for me! great conversation as well, would highly recommend coming into this store

May 3, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Waynd,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alfie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had and issue with my phone and adverts…

Had and issue with my phone and adverts appearing everywhere. The gent in the Vodafone Selby store went through everything and managed to sort out the issue with the apps. Very helpful,and glad I can use my phone properly again. Thank you

April 22, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful

April 20, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Sanda,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly staff very helpful

I visited and regularly use the vodafone store in selby n.yorks.

Im generally seen by Danny instore, he is incredibly helpful with advise on my bill, the fuctions i can use on my phone advise on upgrads and offers available and upcoming.

I feel he goes above and beyond and is very well educated on all the services and plans available

April 2, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in for an upgrade today and was…

Came in for an upgrade today and was served by Rob who was very helpful

April 14, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Ubon,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ordered phone thurs 9th April arrived…

Ordered phone thurs 9th April arrived Saturday 11th initially dealt with danny most helpful,rob kindly helped setting the phone up wonderful service,been a Vodafone customer over 25 years

April 13, 2026
Unprompted review
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Reply from Vodafone UK - Selby

Hey Jane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Came in to have my data transferred…

Came in to have my data transferred today and rob was really helpful

April 13, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Ken,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Selby vodaphone store

I was attended to by Alfie who was extremely helpful. He explained all options thoroughly. I would highly recommend this store. It is much easier to deal with a person than online. Keep up the good work.

March 27, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sim transfer

I was served by Danielle, brilliant customer service, lovely store and lovely staff. Will definitely be going back

March 13, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Tommy,

Thanks for the lovely review and fantastic support for Danielle.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

came in wanting to upgrade my phone

came in wanting to upgrade my phone, alfie was very helpful and talked me through every step of the way! 5 stars!

March 18, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Danny at Selby

Brilliant service from Danny at Selby. Always happy to help and find us great deals. Been with Vodafone over 30 years and won’t go anywhere else

March 10, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a problem with adverts messing up…

Had a problem with adverts messing up my whole phone. Took it into the store and the gentleman got everything back to normal. crisis overted

March 4, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always get a great deal when i upgrade…

Always get a great deal when i upgrade my phones in Selby store. Thanks

February 26, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey MCC,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service got a mega deal thank…

Brilliant service got a mega deal thank you

February 17, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Leo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

upgrade my phone

Came into store to upgrade my phone. Danielle was very helpful managed to get a new phone for cheaper than my original bill!!

February 11, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the entire team this morning, very friendly and professional. Helped me with my phone upgrade and gave me a better deal on my broadband. Thank you

February 7, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Shaun,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 stars for Danielle at Selby!!

Brought my mobile in to Vodaphone Shop in Selby, North Yorkshire as I had issues with not being able to receive, ring out or use messenger despite speaking to Talkmobile customer service for 2 hours the evening before on another mobile. They were unable to resolve the issue.
Danielle was an absolute star. She worked on my mobile for over an hour. She wouldn't be beaten by the issue and found the fault was a glitch that had occured with the last update. Danielle is a credit to the company. I hope Vodaphone does read these reviews and gives credit to Danielle too for her hard work and excellent customer service.

February 4, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Karen,

Thanks for the lovely review and fantastic support for Danielle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

amazing service

amazing service, Rob was so customer focused and really helpful

January 17, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Charlotte,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely outstanding service from Rob…

Absolutely outstanding service from Rob and Danielle, the staff went above and beyond, well done

January 16, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Tony,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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