Vodafone UK - Selby Reviews 

160
TrustScore 5 out of 5

4.9

11 Market Cross, YO8 4JS SELBY, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Alfie is charming and extremely knowledgeable and he resolved my mobile phone problems very quickly. He also saved me money on my broadband. I recommend him wholeheartedly.

Company replied

Rated 5 out of 5 stars

I visited and regularly use the vodafone store in selby n.yorks. Im generally seen by Danny instore, he is incredibly helpful with advise on my bill, the fuctions i can use on my phone advise on... See more

Company replied

Rated 5 out of 5 stars

Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in cus... See more

Company replied

Rated 5 out of 5 stars

Rob was so helpful, I was having an issue with my upgrade and exchange, he stepped in and went above and beyond to ensure I was waiting for long periods and kept me updated. Thanks Rob!

Company replied


Company details


Contact info

  • 11 Market Cross, YO8 4JS, SELBY, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(160)

42,200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely outstanding service from Rob…

Absolutely outstanding service from Rob and Danielle, the staff went above and beyond, well done

January 16, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Tony,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rob and danielle are legends and great…

Rob and danielle are legends and great help, if you need to sort your phone get yourself here

January 17, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Swapped my data from my old phone to my…

Swapped my data from my old phone to my new one thank you for your help

January 6, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Veronica,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bought a handset from here today was…

Bought a handset from here today was served by alfie very helpful and understanding as i’m not great with technology, recommend!!!

January 2, 2026
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Audrey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

new phone

Came into store to upgrade my phone, Danielle was very helpful and friendly thankyou very much Danielle !

December 18, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Carly,
 
Thanks for the lovely review and fantastic support for Danielle.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had my new phone upgraded today by…

Had my new phone upgraded today by Marcel. All went very smoothly and got a fantastic price. All of my information was sent across to my new phone too.

December 17, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Gary,

Thanks for the lovely review and fantastic support for Marcel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience got a great upgrade…

Great experience got a great upgrade deal

December 5, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Purchased my new phone today

Purchased my new phone today. Very helpful and patient with me. He also made sure all my information was put on to my new phone. Thanks very much

December 3, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Joan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

came in for an upgrade

came in for an upgrade, rob was a great help. would definitely recommend vodafone

November 29, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Wiktoria,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service as always

With our airtime contracts coming to an end time was short to get a great deal, especially at Black Friday rates. Marcel and the team were amazingly helpful as usual and we managed to get the whole family great deals. This is why we keep coming back to the Selby branch!

November 26, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey there,
 
Thanks for the lovely review and fantastic support for Marcel and the team.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy customers!

Called in today to switch our broadband. Staff were very friendly, helpful and knowledgeable. Explained everything in detail. Very happy with the service. I would highly recommend Vodafone to anyone.

November 18, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

We're happy to hear that our team were friendly, helpful, and knowledgeable during your broadband switch.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dropped by today to browse some phones…

Dropped by today to browse some phones and ask about Sims etc as I'm due to grab a new one. Lady called Danielle was very helpful with pointing out what I was looking for, and what was a decent price.

November 16, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Collected my phones

Collected my phones. Great service as Marcel transferred all my data.

November 11, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got my upgrade done in Selby

Got my upgrade done in Selby. Robert was fantastic and ever so helpful. Thankyou

October 25, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi. We're happy to hear that your upgrade experience in Selby was fantastic! We appreciate your positive feedback and are so glad that our team member was helpful. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I bought a new tablet today

I bought a new tablet today, Rob and Marcel were great

October 23, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help with my calls in

Help with my calls in. Sorted

October 16, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great deal for me from Danny in selby…

Great deal for me from Danny in selby top service thank you 😊

October 6, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Kym,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danielle was absolutely fabulous

Danielle was absolutely fabulous, assuring, serene, professional thank you very much excellent !

October 3, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Michele,

Thank you for Danielle's wonderful support and the wonderful review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help full member of staff

September 24, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Anthony,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with the staff at selby store…

Happy with the staff at selby store particular danny we travel to come see danny as he always looks after us thank you

September 22, 2025
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Tudor,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look