Vodafone UK - Selby Reviews 

160
TrustScore 5 out of 5

4.9

11 Market Cross, YO8 4JS SELBY, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Alfie is charming and extremely knowledgeable and he resolved my mobile phone problems very quickly. He also saved me money on my broadband. I recommend him wholeheartedly.

Company replied

Rated 5 out of 5 stars

I visited and regularly use the vodafone store in selby n.yorks. Im generally seen by Danny instore, he is incredibly helpful with advise on my bill, the fuctions i can use on my phone advise on... See more

Company replied

Rated 5 out of 5 stars

Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in cus... See more

Company replied

Rated 5 out of 5 stars

Rob was so helpful, I was having an issue with my upgrade and exchange, he stepped in and went above and beyond to ensure I was waiting for long periods and kept me updated. Thanks Rob!

Company replied


Company details


Contact info

  • 11 Market Cross, YO8 4JS, SELBY, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(160)

42,359 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service Danny many thanks

Great service Danny many thanks

December 6, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Thanks for the five star review, Mrs Jefferson! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Marcel upgraded my phone and…

Marcel upgraded my phone and transferred all my data. Got a great deal too.thanks

December 3, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi Brian,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rob and Marcel Amazing service very…

Rob and Marcel Amazing service very friendly highly recommend

December 3, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and good price from…

Excellent service and good price from Marcel

November 21, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi there,

Thank you for taking the time to review, and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade

Marcel sorted out my upgrades again, always travel to Selby Vodafone from York. The service in Selby is exceptional, always friendly and professional

November 9, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi Justin,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Robert give me good service and always…

Robert give me good service and always a good plan.

October 29, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hello, Florian,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vey satisfactory work by Marcel

Vey satisfactory work by Marcel

October 29, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hello,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marcel All has been very clear and…

Marcel All has been very clear and helpful.

October 28, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hello,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from danny today

Brilliant service from danny today

October 11, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi Ian. Thank you for your review for Danny. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful young man got me an…

Very helpful young man got me an amazing deal and was extremely helpful and understanding would definitely recommend going in and see this young man mr Danny Howden couldn’t ask for any better customer service thank you

September 24, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi Cameron,

Thanks for your review for Danny. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

rob was great at helping me upgrade my…

rob was great at helping me upgrade my phone

September 30, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi Geoff,

This is lovely feedback for Rob. Thanks for taking your time to share this experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Marcel sorted my phone and efficiently…

Marcel sorted my phone and efficiently and transferred all my information

September 5, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi Helen,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Marcel's service.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Marcels knowledge and patience e was…

Marcels knowledge and patience e was great today. Helped us switch to Vodafone.

September 2, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi Graham. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Marcels.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Rob has been excellent in helping me…

Rob has been excellent in helping me source a phone and contract

August 16, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi there,

That's lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional. Marcel was great, and I got everything done in one go. Top job.

August 15, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi Beth,

This is lovely feedback for Marcel. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Lesley and Marcel was very good and…

Lesley and Marcel was very good and helpful in selby

August 7, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hey Laurentiu,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Friendly, knowledgeable, Danny

August 5, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi Serena,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and informative.

Very helpful and informative.
His Customer service skills are a credit to the company.
He made me feel comfortable and never under any pressure.
I felt he went above and beyond

July 25, 2024
Unprompted review
Vodafone UK - Selby logo

Reply from Vodafone UK - Selby

Hi Alan.

Thank you for taking the time to leave a review. It's great to hear about your recent experience and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look