Alfie is charming and extremely knowledgeable and he resolved my mobile phone problems very quickly. He also saved me money on my broadband. I recommend him wholeheartedly.
Company replied
Location
Switch location11 Market Cross, YO8 4JS SELBY, GB
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See what reviewers are saying
I visited and regularly use the vodafone store in selby n.yorks. Im generally seen by Danny instore, he is incredibly helpful with advise on my bill, the fuctions i can use on my phone advise on... See more
Company replied
Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in cus... See more
Company replied
Rob was so helpful, I was having an issue with my upgrade and exchange, he stepped in and went above and beyond to ensure I was waiting for long periods and kept me updated. Thanks Rob!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Selby
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 Market Cross, YO8 4JS, SELBY, United Kingdom
4.9
Excellent
160 reviews
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Danny made my upgrade seamless …
Danny made my upgrade seamless appreciated it thank you
June 28, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hey Daniel, It's great to see we were able to make your move so simple. Thanks, The Vodafone Social Media team
Robert at the Selby shop sorted my…
Robert at the Selby shop sorted my voicemail problem, which after hours on the phone with customer service was not resolved. But Rob was very helpful friendly and efficient.
Thank you
June 3, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hi Bettina. Thank you for your review for Robert. Minus your experience prior to your store visit, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marcel and Rob helped me get a good…
Marcel and Rob helped me get a good renewal deal on my broadband and phone number,. Very happy
June 3, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hi Cynthia,
Thank you for reviewing and sharing this great feedback for Marcel and Rob.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I came in with a problem device.
I came in with a problem device.
The shop manager Marcel sorted the problem straight out with no fuss.
Thanks for the excellent service and outcome!
May 11, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hey Stephen, It's great to see Marcel was able to help get everything sorted for you today!
Thanks again, The Vodafone Social Media Team
Danny gave fantastic service today for…
Danny gave fantastic service today for me and transferred all my data to my new phone nothing was too much trouble definitely recommend
May 7, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hi Judith,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Rob was great at handling my upgrade
Rob was great at handling my upgrade
May 7, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Marcel was excellent
Marcel was excellent.
We were having issues with my elderly mother’s mobile phone and broadband. He was extremely patient and kind and fully explain the issues she was having and resolved everything.
April 22, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hi Sue. Thank you for your review for Marcel. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience Danny has sound…
Great experience Danny has sound knowledge sorted me a good deal
April 4, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hey Lee,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Upgrade
Came in enquire about contract. Rob was very excellent with our enquiry and we also bought a new phone
April 4, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hey Janet,
Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great convo with rob
Great convo with rob. Helped out alot sorting new phone. Very friendly service!
March 13, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hi Derek,
Thanks for your review and feedback for Rob, this is great to hear.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service today!
Today I called in at the Vodafone shop in Selby with a number of problems including having a faulty Internet connection.
I was served by Marcel, the manager.
He was very professional and knowledgeable and carefully took me through all the things I needed to do. I am not very good at technology so he wrote details down, repeated them and made sure that I understood everything. He was extremely patient and courteous and also reconfigured my broadband package making sure I was getting the best deal. Definitely 5* service - many thanks, Marcel!
February 22, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hi Pauline,
Thank you for taking the time to review. It's great to hear about your recent experience, and feedback for Marcel, and the Selby store.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amy was very helpful
Amy was very helpful. She spent time going through the available deals and finding the best options for me and I was able to even save money!
February 13, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hi Janine,
This is a great review for Amy. It's good to hear you found the best option in store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
First class and helpfull service from…
First class and helpfull service from Rob at vodaphone shop in SelbyFixed sound on my phone many thanks Good service from Vodaphone yet again.
February 7, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hi Michael. Thank you for your review for Rob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
S24 Ultra purchased
S24 Ultra purchased. Excellent customer service. Professional and precise. Marcel made the buying experience very enjoyable. Would recommend using these guys.
February 3, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hi. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rob at Selby Vodafone Store was…
Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in customer services and it very rare these days to find someone with natural talent as Rob's. He was wonderful with our 5 year old daughter, whilst upgrading my phone. It can be so stressful usually trying to occupy her, but he was fantastic. Thank you again.
January 20, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Upgraded today with the help and…
Upgraded today with the help and professionalism of Marcel .
Made everything effortless and explained everything in detail also got me a great deal
Great work
January 18, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amy sold us a pay as you go and was…
Amy sold us a pay as you go and was very friendly and efficient
January 12, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hey Graham,
Thanks for letting us know what an amazing job Amy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amy was really friendly and helpful
January 9, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hey Paul,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I came into store with account queries
I came into store with account queries, and Robert was excellent and very very helpful.
I rate Robert with five star service
January 5, 2024
Unprompted review
Reply from Vodafone UK - Selby
Hi Simon. Thank you for your review for Robert. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in with a faulty phone
Went in with a faulty phone. Rob found the best way to sort the problem 🙂
December 20, 2023
Unprompted review
Reply from Vodafone UK - Selby
Hi Louise,
I'm glad Rob helped with your phone. Thanks for your review.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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