Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... See more
Company replied
Location
Switch location122 High Street, TN13 1XA Sevenoaks, GB
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See what reviewers are saying
Visited the store because we needed help with my wife's Vodafone account and new phone. Spoke to Matthew who was extremely helpful and patient. Took time to explain everything. Will definitely be goin... See more
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We went in-store to clarify an issue surrounding our child’s PAYG account. Jay was extremely helpful and help transfer it into a contract attached to an adult and at a tremendous rate. Wonderful, warm... See more
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I had a job lot of accounts, new sims, contracts and new phones to sort out for my business and personal accounts and my children’s mobile accounts . Aaron provided an excellent service and spent seve... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sevenoaks
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
122 High Street, TN13 1XA, Sevenoaks, United Kingdom
4.9
Excellent
233 reviews
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Jimale excellent member of staff
Jimale was extremely patient and helped me choose a new phone and set it up for me. He was very pleasant and knowledgeable.
December 12, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Lesley,
This is lovely feedback for Jimale. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Millie Jimale and Aaron were very…
Millie Jimale and Aaron were very helpful, and insightful, they got me very good deals and I would recommend the Vodafone store to anyone
December 5, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi sarah,
This is such an amazing review for Millie, Jimale and Aaron. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good service from Jimale
Very good service from Jimale. Also very patient!
November 30, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
It's great to see Jimale was patient and helpful Patricia.
Thanks, The Vodafone Social Media Team
Real pleasant experience.
Went in store other day and had really pleasant experience with staff especially Ollie. He went above and beyond to help me. Sorted out my phone in no time. Defiantly recommend this store for any upgrades or help with phone problems.
November 25, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Rick,
Thanks for reviewing and sharing this feedback, we appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Never like going into these types of…
Never like going into these types of shops, but Aaron was great. All the staff were
November 28, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Damien,
Thank you for taking the time to review and share this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Walked in & was greeted by super…
Walked in & was greeted by super efficient & most friendly Aaron who sorted out an amazing deal for me 👍 So 5 stars all the way
November 27, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Caron,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Millie was very sweet and helpful
Millie was very sweet and helpful. Had issues with my photos, not only did she help me but showed me how. Thank you Millie, you are star.
November 9, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi John. Thank you for your review for Millie. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Computer download
A problem solved for a technophobe!;!not a technophobe now. Thanks Aaron!!! Great customer service
October 18, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Susan. Thank you for your review for Aaron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service Matt took care of…
Very good service Matt took care of everything I needed
October 14, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Richard,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jimale was very helpful and…
Jimale was very helpful and understanding with my lack of technical knowledge. A huge help to me,thanku 100%
October 12, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Anna,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Sevenoaks
Hi Hugh,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jimale was great!
Jimale delivered a fantastic service today. Helped me with our queries and delivery location complications!
September 16, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Jess,
It's great to hear how Jimale has been able to help you! Thank you for taking the time to review and share you experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Brilliant service for the service
Brilliant service for the service, cool courtesy and consideration.
Excellent knowledge from Jimale, the shop was busy and still managed to serve well with high profesionalism, great experience. Vodafone works thanks to these shop teams.
September 16, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Vicky,
Thank you for reviewing. We're pleased to hear about your recent visit to one of our stores, and that the service you received from Jimale was great!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Very helpful staff
We visited the Sevenoaks Vodafone store to get some advise and both Matthew and Millie were so helpful and were able to answer all our questions, thank you.
September 11, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi SJB
Thanks for sharing your fabulous feedback for Matthew and Millie. If you need any help in the future, please feel free to drop us a message on
Facebook PM: vodafone.uk/3K1e4GB -
X DM: vodafone.uk/3nfdPyY or
Instagram: https://ig.me/m/vodafone
Thanks again, Vodafone Social Media team
Jimale was extremely helpful and solved…
Jimale was extremely helpful and solved our issue in no time. Great customer service.
September 12, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Mike,
Thanks for your review for Jimale. We appreciate your support.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
First class
Jimale was amazingly professional and courteous.
He explained all the options and we purchased two iPhone 14’s.
The whole set up is a pleasure to experience.
Well done !
September 8, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Neil,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jimale was incredibly helpful and…
Jimale was incredibly helpful and friendly. He set everything up for me on the new iPhone. First class service! Thank you.
September 8, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Sally,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jimale helped us today and he was…
Jimale helped us today and he was brilliant. He's knowlegeable and has great customer service skills. He's an asset to your team.
August 26, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey DW,
Thanks for the lovely review and fantastic support for Jimale.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer care from Jimale
Jimale was really helpful and happy to look at the different options for me and find the best one. I really appreciated his help and taking the time getting things sorted and saving me some money
August 21, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi. Thank you for your review for Jimale. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone and contract consultation
Was very pleasantly greeted by Millie, who was very accomodating and directed me to the store manager Mat to help with my enquiry to buy a new phone.
He was extremely helpful and efficient in advising me on the new phones available and helped me set up a new contract with a new device.
I am very happy with the service and the product, great experience!
August 11, 2023
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Max,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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