Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... See more
Company replied
122 High Street, TN13 1XA Sevenoaks, GB
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Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... See more
Company replied
Visited the store because we needed help with my wife's Vodafone account and new phone. Spoke to Matthew who was extremely helpful and patient. Took time to explain everything. Will definitely be goin... See more
Company replied
We went in-store to clarify an issue surrounding our child’s PAYG account. Jay was extremely helpful and help transfer it into a contract attached to an adult and at a tremendous rate. Wonderful, warm... See more
Company replied
I had a job lot of accounts, new sims, contracts and new phones to sort out for my business and personal accounts and my children’s mobile accounts . Aaron provided an excellent service and spent seve... See more
Company replied
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122 High Street, TN13 1XA, Sevenoaks, United Kingdom
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Aaron was super helpful running through all the options s, what a 5 star service!

Reply from Vodafone UK - Sevenoaks
Matt and the team are always welcoming friendly and attentive with their service. Resolutions are always found.

Reply from Vodafone UK - Sevenoaks
Aaron was master of his brief, got me the right options and was friendly and efficient

Reply from Vodafone UK - Sevenoaks

Reply from Vodafone UK - Sevenoaks
I met with Aaron today. He was helpful as he always been be sorted out my problem quickly and effectively

Reply from Vodafone UK - Sevenoaks
Aaron has helped clean my phone with loads of junk great customer service

Reply from Vodafone UK - Sevenoaks
Aaron was super helpful and saved me money. So glad I popped in.

Reply from Vodafone UK - Sevenoaks
Ethan was vert helpful and helped us save lots of money on our monthly bill

Reply from Vodafone UK - Sevenoaks
Aaron at the Sevenoaks store helped me today. I went for an upgrade based on some emails Vodafone had sent. Rather than go straight into upgrade mode Aaron asked me some questions and the end result left me quids in and very happy. This service has ensured I will be a renewing my contract with V next year

Reply from Vodafone UK - Sevenoaks
Aaron is a great asset to your team he is always friendly helpful and cheerful

Reply from Vodafone UK - Sevenoaks
Aaron and matt gave me exceptional customer service giving great advice and finding me the best possible deal

Reply from Vodafone UK - Sevenoaks
Jamal was very professional when finding a solution to my problem.

Reply from Vodafone UK - Sevenoaks
Jimal was very helpful and understanding, solved my issue in no time

Reply from Vodafone UK - Sevenoaks
Jimal was very helpful and informative, vary completed and knew what he was doing and what needed to be done.

Reply from Vodafone UK - Sevenoaks
Ethan at the Sevenoaks branch was helpful and efficient. I needed something urgently and he couldn't have been more helpful and knowledgeable about the products.

Reply from Vodafone UK - Sevenoaks
Ethan was most helpful and thoroughly
Investigated my request for a new phone at a price that suited me.

Reply from Vodafone UK - Sevenoaks
Aaron at sevenoaks branch was a diamond. He was kind patient and professional.

Reply from Vodafone UK - Sevenoaks
So friendly and so helpful and didn’t rush us at all with our problem. Sevenoaks Vodafone branch - Matt was brilliant and cheered us up no end!

Reply from Vodafone UK - Sevenoaks
Ethan & jemel, had a fantastic experience in store to get me exactly what I was looking for and all delivered with humour and great patience, thank you so much!

Reply from Vodafone UK - Sevenoaks
I found Aaron a very kind and helpful person thank you for the attention it was fantastic

Reply from Vodafone UK - Sevenoaks
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