Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... See more
Company replied
Location
Switch location122 High Street, TN13 1XA Sevenoaks, GB
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Visited the store because we needed help with my wife's Vodafone account and new phone. Spoke to Matthew who was extremely helpful and patient. Took time to explain everything. Will definitely be goin... See more
Company replied
We went in-store to clarify an issue surrounding our child’s PAYG account. Jay was extremely helpful and help transfer it into a contract attached to an adult and at a tremendous rate. Wonderful, warm... See more
Company replied
I had a job lot of accounts, new sims, contracts and new phones to sort out for my business and personal accounts and my children’s mobile accounts . Aaron provided an excellent service and spent seve... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sevenoaks
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
122 High Street, TN13 1XA, Sevenoaks, United Kingdom
4.9
Excellent
232 reviews
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This company invites their customers to review, whether positive or negative
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Elena great service very friendly and…
Elena great service very friendly and helpful.
October 3, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey there,
Thanks for the lovely review and fantastic support for Elena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron and Matt are wonderful
Aaron and Matt are wonderful, helpful and friendly.
October 2, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Came in to see
Came in to see, Jay and Aaron and they were awesome.
September 29, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Shaun,
Thanks for the lovely review and fantastic support for Jay and Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We went in-store to clarify an issue…
We went in-store to clarify an issue surrounding our child’s PAYG account. Jay was extremely helpful and help transfer it into a contract attached to an adult and at a tremendous rate. Wonderful, warm service. Hope Vodafone provides them with strong full time security so they can get on with their job.
September 27, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Geoff,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Elena was so very polite and helpful
Elena was so very polite and helpful. She gave as much time as I needed with my query; very happy indeed with the service I had today.
September 26, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Lorraine,
Thanks for the lovely review and fantastic support for Elena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Elena was wonderful
Elena was wonderful! Very nice person and great service. Was also very helpful throughout the whole process.
September 24, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Daniel,
Thanks for the lovely review and fantastic support for Elena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Every time I go into sevenoaks Aaron is…
Every time I go into sevenoaks Aaron is always cheerful and helpful and goes that extra mile to help me
September 22, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jimel was extremely professional and…
Jimel was extremely professional and very helpful with me.
September 20, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Aaron helped with my switching credit…
Aaron helped with my switching credit for broadband and helped fill the form in thank you
September 1, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Superb service!
We were very highly impressed with the level of professional service delivered by Elena who helped us tremendously today! She is a great asset to Vodafone Sevenoaks.
This is the place to go if you are looking for genuine support in finding the most appropriate tailor-made plan for your needs.
Once again, many thanks Elena and many thanks Vodafone!
Dr Stefanel Radu
August 28, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Stefanel,
Thanks for the lovely review and fantastic support for Elena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Elena provided excellent service!
August 22, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
no service
Vodafone used to be really good just on the outskirts of Kent seven oaks literally had no service for months keep getting told there's a problem but it's getting fixed but never seems to happen I literally have no service seriously affecting my business what's going on Vodafone
August 11, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Mr Waller,
Thank you for sharing your experience. We understand how important reliable service is, especially when it affects your business. Our teams are actively working to improve coverage in the Sevenoaks area, and we’re continuously monitoring progress to ensure long-term improvements.
If you still need any help with this or would like us to look into anything further, please come and chat to us over on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Elena provided a great service for a…
Elena provided a great service for a new phone and good plan. Her attention to detail was much appreciated
August 7, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Ben,
Thanks for the lovely review and fantastic support for Elena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aaron
Aaron has very good customer service and very helpful and will always go the extra mile to help
August 1, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey David,
It's fantastic to hear that Aaron was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff. Elena was very nice to speak to and very helpful
August 1, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Darren,
Thanks for the lovely review and fantastic support for Elena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly
Friendly, helpful and helped getting me a good deal on my phone contract.
August 1, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jimale was so helpful
Jimale was so helpful, polite and knowledgeable. Great service
July 25, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Debbie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful in store service
The store manager was very helpful and clearly and patiently explained all my options when I upgraded my phone.
July 22, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Josephine,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for store manager.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aaron was extremely helpful
Aaron was extremely helpful. Great experience
July 15, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Matthew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aaron gave me amazing customer service…
Aaron gave me amazing customer service sorting me out a brilliant phone and helped set it up for me
July 9, 2025
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey katie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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