Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... See more
Company replied
122 High Street, TN13 1XA Sevenoaks, GB
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Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... See more
Company replied
Visited the store because we needed help with my wife's Vodafone account and new phone. Spoke to Matthew who was extremely helpful and patient. Took time to explain everything. Will definitely be goin... See more
Company replied
We went in-store to clarify an issue surrounding our child’s PAYG account. Jay was extremely helpful and help transfer it into a contract attached to an adult and at a tremendous rate. Wonderful, warm... See more
Company replied
I had a job lot of accounts, new sims, contracts and new phones to sort out for my business and personal accounts and my children’s mobile accounts . Aaron provided an excellent service and spent seve... See more
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122 High Street, TN13 1XA, Sevenoaks, United Kingdom
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Was a great service from Jay, quick and easy and was able to sort out my contract :)

Reply from Vodafone UK - Sevenoaks
J was very helpful and found a solution for my phone problem

Reply from Vodafone UK - Sevenoaks
Elena was very polite, helpful and understanding.

Reply from Vodafone UK - Sevenoaks
Aaron is amazing got rid off a app for me straight away
Sevenoaks always gives great service

Reply from Vodafone UK - Sevenoaks
Aaron and elena gave excellent service clear and supportive would recommend this branch very pleased with the service

Reply from Vodafone UK - Sevenoaks
Aaron and Jay were superb, excellent service all around!

Reply from Vodafone UK - Sevenoaks
Elena excellent service and very helpful and a pleasant manner
Thankyou so much

Reply from Vodafone UK - Sevenoaks
Jay’s service was exceptional, smooth and hassle free and got me a great deal!

Reply from Vodafone UK - Sevenoaks
Aaron was very friendly and helpful. Offering me different options. I highly recommend him. Thank you 😀

Reply from Vodafone UK - Sevenoaks
Elena was absolutely amazing! She was so patient and managed to resolve all my issues. So happy with her services!

Reply from Vodafone UK - Sevenoaks
very pleased with elena's services

Reply from Vodafone UK - Sevenoaks
Arran and Jay were absolutely amazing helping to sort out a new iPhone for me. They were incredibly patient and supportive and they made swooping data and set up amazingly fast and simple. Thanks so much

Reply from Vodafone UK - Sevenoaks
Elena could not have been more helpful, answered all my questions and assured me the transfer would be easy with no loss of all the important data on my old phone. Thank you, I’ll be back when I have to do another upgrade!

Reply from Vodafone UK - Sevenoaks
Aaron gave me amazing customer service and set my email up

Reply from Vodafone UK - Sevenoaks
Jay was very helpful in sorting out my plan.

Reply from Vodafone UK - Sevenoaks
Elena was very welcoming and she completed the task very quickly and explained all the information very well.

Reply from Vodafone UK - Sevenoaks
Thank you Aaron Great help and now I am back up and running with my phone.

Reply from Vodafone UK - Sevenoaks
Excellent service from Aaron. Thank you for all your help and support.

Reply from Vodafone UK - Sevenoaks
Elena was very polite & understanding of my issue. She explained everything very clearly

Reply from Vodafone UK - Sevenoaks
Very happy with Elena’s services today.

Reply from Vodafone UK - Sevenoaks
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