Vodafone UK - Sevenoaks Reviews 

232
TrustScore 5 out of 5

4.9

122 High Street, TN13 1XA Sevenoaks, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... See more

Company replied

Rated 5 out of 5 stars

Visited the store because we needed help with my wife's Vodafone account and new phone. Spoke to Matthew who was extremely helpful and patient. Took time to explain everything. Will definitely be goin... See more

Company replied

Rated 5 out of 5 stars

We went in-store to clarify an issue surrounding our child’s PAYG account. Jay was extremely helpful and help transfer it into a contract attached to an adult and at a tremendous rate. Wonderful, warm... See more

Company replied

Rated 5 out of 5 stars

I had a job lot of accounts, new sims, contracts and new phones to sort out for my business and personal accounts and my children’s mobile accounts . Aaron provided an excellent service and spent seve... See more

Company replied


Company details


Contact info

  • 122 High Street, TN13 1XA, Sevenoaks, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(232)

42,916 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Elena was very helpful

Elena was very helpful, engaging and efficient.

March 28, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Izabela,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Elena was excellent

Elena was excellent, friendly, professional, I’m very happy with service and ready to say big thank you

March 27, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Elena was very helpful doing my…

Elena was very helpful doing my contract.
She has been the best one I have had dealings with at Vodaphone.
Anne Harwood

March 25, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Anne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb service from Jay and Aaron as…

Superb service from Jay and Aaron as always! Highly recommended.

March 16, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron always give me grear service…

Aaron always give me grear service everytime i go in to the shop today he sorted my phone out that always come up with ads and sorted me out a better deal

March 11, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Dennis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic

Jay
FANTASTIC Service and kindness

March 9, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Simon,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was a great help

Jay was a great help, with good humour and good clear information and saved me money to boot 👍

March 7, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Annette, ​

Thanks for the lovely review and fantastic support for . ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Elena very good service exceptionally…

Elena very good service exceptionally helpful and so was Aaron would recommend to other customers thank you Michael Pallett

March 6, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Michael,

Thanks for the lovely review and fantastic support for Elena. It's delightful to receive such nice comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron is really helpful helped me sort…

Aaron is really helpful helped me sort out a issue with my z6 fold. Extremely helpful

March 3, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Vanessa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Problem solved …

Fantastic service and friendly and the major problem got solved

February 28, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Kate,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron gave me 10/10 service and found…

Aaron gave me 10/10 service and found me the best possible service

February 16, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Angela,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Elena was very helpful and amazing !

Elena was very helpful and amazing !

February 6, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Leah,

Thanks for the lovely review and fantastic support for Elena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Elena and Matt

Elena and Matt
Brilliant result, a new phone and a bill reduction of about one third per month 👏

January 31, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Fiona,

Thanks for the lovely review and fantastic support for Elena and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Elena I am very pleased with the way I…

Elena I am very pleased with the way I was treated today as my new phone was sorted out
Pamela Dunn( Dr )

January 31, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Pam,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very efficient and explained everything…

Very efficient and explained everything carefully. Jay was great

January 27, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Christine,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was extremely helpful and…

Jay was extremely helpful and knowledgeable. Thank you

January 24, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Alana,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very knowledgeable and quick to solve…

Very knowledgeable and quick to solve my problem and concerns. Pleasent and easily approachable staff member called Aaron who was great. Thank you.

January 3, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fast, efficient and friendly

Elena, was extremely helpful, knowledgeable and efficient. She was also very friendly so overall an excellent experience

January 2, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron sorted out all my apps for me and…

Aaron sorted out all my apps for me and stopped me getting spam ads

January 2, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Jennifer,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron gave me great customer service…

Aaron gave me great customer service setting up my hearing aid

January 2, 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look