Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... See more
Company replied
122 High Street, TN13 1XA Sevenoaks, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... See more
Company replied
Visited the store because we needed help with my wife's Vodafone account and new phone. Spoke to Matthew who was extremely helpful and patient. Took time to explain everything. Will definitely be goin... See more
Company replied
We went in-store to clarify an issue surrounding our child’s PAYG account. Jay was extremely helpful and help transfer it into a contract attached to an adult and at a tremendous rate. Wonderful, warm... See more
Company replied
I had a job lot of accounts, new sims, contracts and new phones to sort out for my business and personal accounts and my children’s mobile accounts . Aaron provided an excellent service and spent seve... See more
Company replied
Written by the company
122 High Street, TN13 1XA, Sevenoaks, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Elena was very helpful, engaging and efficient.

Reply from Vodafone UK - Sevenoaks
Elena was excellent, friendly, professional, I’m very happy with service and ready to say big thank you

Reply from Vodafone UK - Sevenoaks
Elena was very helpful doing my contract.
She has been the best one I have had dealings with at Vodaphone.
Anne Harwood

Reply from Vodafone UK - Sevenoaks
Superb service from Jay and Aaron as always! Highly recommended.

Reply from Vodafone UK - Sevenoaks
Aaron always give me grear service everytime i go in to the shop today he sorted my phone out that always come up with ads and sorted me out a better deal

Reply from Vodafone UK - Sevenoaks

Reply from Vodafone UK - Sevenoaks
Jay was a great help, with good humour and good clear information and saved me money to boot 👍

Reply from Vodafone UK - Sevenoaks
Elena very good service exceptionally helpful and so was Aaron would recommend to other customers thank you Michael Pallett

Reply from Vodafone UK - Sevenoaks
Aaron is really helpful helped me sort out a issue with my z6 fold. Extremely helpful

Reply from Vodafone UK - Sevenoaks
Fantastic service and friendly and the major problem got solved

Reply from Vodafone UK - Sevenoaks
Aaron gave me 10/10 service and found me the best possible service

Reply from Vodafone UK - Sevenoaks
Elena was very helpful and amazing !

Reply from Vodafone UK - Sevenoaks
Elena and Matt
Brilliant result, a new phone and a bill reduction of about one third per month 👏

Reply from Vodafone UK - Sevenoaks
Elena I am very pleased with the way I was treated today as my new phone was sorted out
Pamela Dunn( Dr )

Reply from Vodafone UK - Sevenoaks
Very efficient and explained everything carefully. Jay was great

Reply from Vodafone UK - Sevenoaks
Jay was extremely helpful and knowledgeable. Thank you

Reply from Vodafone UK - Sevenoaks
Very knowledgeable and quick to solve my problem and concerns. Pleasent and easily approachable staff member called Aaron who was great. Thank you.

Reply from Vodafone UK - Sevenoaks
Elena, was extremely helpful, knowledgeable and efficient. She was also very friendly so overall an excellent experience

Reply from Vodafone UK - Sevenoaks
Aaron sorted out all my apps for me and stopped me getting spam ads

Reply from Vodafone UK - Sevenoaks
Aaron gave me great customer service setting up my hearing aid

Reply from Vodafone UK - Sevenoaks
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.