Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... See more
Company replied
122 High Street, TN13 1XA Sevenoaks, GB
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Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... See more
Company replied
Visited the store because we needed help with my wife's Vodafone account and new phone. Spoke to Matthew who was extremely helpful and patient. Took time to explain everything. Will definitely be goin... See more
Company replied
We went in-store to clarify an issue surrounding our child’s PAYG account. Jay was extremely helpful and help transfer it into a contract attached to an adult and at a tremendous rate. Wonderful, warm... See more
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I had a job lot of accounts, new sims, contracts and new phones to sort out for my business and personal accounts and my children’s mobile accounts . Aaron provided an excellent service and spent seve... See more
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122 High Street, TN13 1XA, Sevenoaks, United Kingdom
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Very good experience with one of the workers called Elena! She was very helpful throughout the whole experience. Getting me the best deals, and making my life very much easier. Would definitely recommend her to anyone who comes to Vodafone in Sevenoaks.

Reply from Vodafone UK - Sevenoaks
Aaron was v helpful setting me up with my new address etc. it’s been a long haul but he was efficient & v understanding. Adrienne

Reply from Vodafone UK - Sevenoaks

Reply from Vodafone UK - Sevenoaks
Aaron was Really good professional and good all round excellent customer service

Reply from Vodafone UK - Sevenoaks
Visited the store because we needed help with my wife's Vodafone account and new phone. Spoke to Matthew who was extremely helpful and patient. Took time to explain everything. Will definitely be going back to see him once my contract with my existing provider finishes. Brilliant customer service.

Reply from Vodafone UK - Sevenoaks
Jay was extremely knowledgeable and friendly helped sort a problem out I have been trying to sort on line.

Reply from Vodafone UK - Sevenoaks
Aaron surged me today in the Vodafone store in Sevenoaks helping me with Data roaming . Additionally he was able to help me upgrade my children’s two plans who were out of contract saving me money. Aaron was very friendly and professional. Fab service.

Reply from Vodafone UK - Sevenoaks
Jay. A very professional man who was able to sort out my issues with the minimum of fuss.

Reply from Vodafone UK - Sevenoaks
Jamill at Sevenoaks Vodafone was very polite, helpful, and offered good advice.

Reply from Vodafone UK - Sevenoaks

Reply from Vodafone UK - Sevenoaks
I had a problem with the apps on my phone. Aaron sorted the problem instantly, putting my mind at rest, promptly resolving the issue. I can't recommend Aaron high enough.

Reply from Vodafone UK - Sevenoaks

Reply from Vodafone UK - Sevenoaks
Elena was brilliant, she helped with finding me an alternative plan that better suited my requirements. 10/10

Reply from Vodafone UK - Sevenoaks
Elena and Jimale . Grateful service from these 2 people.. will definitely come back

Reply from Vodafone UK - Sevenoaks
Elena was very helpful found me a cheaper monthly plan. Down loaded all my information. Would use Vodaphone Sevenoaks again.

Reply from Vodafone UK - Sevenoaks
I came in to the store as I needed help with my new phone Aaron served me and the service I have received was absolutely amazing

Reply from Vodafone UK - Sevenoaks
Aaron was superb. He met all my phone needs swiftly, efficiently and courteously. He also made me aware of vodaphone broadband possibilities.very grateful for his excellent service.

Reply from Vodafone UK - Sevenoaks
Aaron gave me amazing customer service and gave me a great deal would recommend to anyone

Reply from Vodafone UK - Sevenoaks
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