Vodafone UK - Skegness Reviews 161

TrustScore 5 out of 5

4.9

12 Hildred Centre, PE25 3NU Skegness, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Me and my partner only popped in to ask about mobile WiFi for our new caravan.we deside we was going to shop around but when we sat down with Kirsty we were sold straight away my partner who is not go... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Kirsty at Vodafone. She was friendly, knowledgeable, and took the time to clearly explain my options without any pressure. Kirsty handled everything efficiently and made... See more

Company replied

Rated 5 out of 5 stars

James was very attentive, great communication, made me feel comfortable, answered all my questions, it ran very smoothly and quick which was much appreciated. Highly recommend this store, the staff, i... See more

Company replied

Rated 5 out of 5 stars

Peter was great. Clear and instructive guidance was given. He helped us with our initial query re my mobile contract, upgraded my Internet on my contract, plus advised on our broadband. This allow... See more

Company replied


Company details


Contact info

  • 12 Hildred Centre, PE25 3NU, Skegness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shima was a delight

Shima was a delight

May 22, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was really helpful and helped us…

Liam was really helpful and helped us get the best deal , such a lovely person

May 18, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Stephen,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shima was very polite and friendly

Shima was very polite and friendly

May 14, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Stuart,

Thanks for the lovely review and fantastic support for Shima.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was very helpful

Liam was very helpful, finding me the best possible deal. Help me pick out the right phone for me. He also helped me transfer the stuff from my old phone to the new one. Such a lovely young man !

May 11, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Amanda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into vodafone skegness to upgrade…

Went into vodafone skegness to upgrade my phone and saw meghan,she was very helpful ! And walked out with a new phone !

May 10, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Martyn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shima is a asset to you she was so…

Shima is a asset to you she was so helpful and a polite

May 8, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Karen,

Thanks for the lovely review and fantastic support for Shima.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was very helpful

Liam was very helpful, finding me a good deal and phone at a price thats was affordable for me. He was very nice and help transfer my data to my new phone .

May 2, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Karen,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lost my phone and kirsty was really…

Lost my phone and kirsty was really helpful in getting me a new one and setting it all up.

May 2, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shima was so helpful and put my mind at…

Shima was so helpful and put my mind at ease she explained everything

May 2, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Martin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and Smooth experience

James was very attentive, great communication, made me feel comfortable, answered all my questions, it ran very smoothly and quick which was much appreciated. Highly recommend this store, the staff, including James, have always been brilliant here.

April 29, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Laura,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very helpful

James was very helpful, sorted everything out for us.

April 27, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Lisa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into store to get a new phone

Went into store to get a new phone, saw meghan, came out with a great deal, thanks meghan !

April 17, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shima was great as usual

Shima was great as usual

April 16, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Trevor,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Shima.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was very helpful setting up my new…

Liam was very helpful setting up my new phone,Very lovley boy.

April 9, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Dorothy,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent staff

Very fast , helpful and great customer service! Kirsrty was wonderful

April 4, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Kierann,

Thanks for the lovely review and fantastic support for Kirsrty.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kirsty was very helpful !!

March 30, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Dennis,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was very funny and warm

Liam was very funny and warm, made my vist enjoyable . Help me find the right deal for myself

March 19, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi Terence,

Thank you so much for your wonderful review and the amazing support you’ve shown for Liam —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the Skegness store to upgrade…

Went into the Skegness store to upgrade my phone and was served by Meghan, great service and very knowledgeable

March 18, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kirsty was so helpful in setting up my…

Kirsty was so helpful in setting up my eSIM!!

March 10, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Val,

Thanks for the lovely review and fantastic support for Kirsty.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pleasant and professional employees

Me and my partner only popped in to ask about mobile WiFi for our new caravan.we deside we was going to shop around but when we sat down with Kirsty we were sold straight away my partner who is not good at technology understood everything Kirsty was telling her.she is a credit to your company and a pleasant and professional employee please pass on our thanks to Kirsty many thanks Sean & Colleen

March 5, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Sean,

Thanks for the lovely review and fantastic support for Sean & Colleen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look