Vodafone UK - Skegness Reviews 

185
TrustScore 5 out of 5

4.9

12 Hildred Centre, PE25 3NU Skegness, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went into the store as my tablet was not working, saw megan and she managed to fix my tablet and told me what the issue was, great help thank you megan !!!

Company replied

Rated 5 out of 5 stars

Max in the Skegness store was a real help and left the store happy as he sorted me an upgrade and said ‘oh goody’ as I picked my phone. Please give max a job as he’s only on probation and he’s a credi... See more

Company replied

Rated 5 out of 5 stars

Me and my partner only popped in to ask about mobile WiFi for our new caravan.we deside we was going to shop around but when we sat down with Kirsty we were sold straight away my partner who is not go... See more

Company replied

Rated 5 out of 5 stars

I just called the Vodafone shop in Skegness because I was having issues with my eSIM, and I spoke with Shima. She was approachable, friendly, and professional. She resolved my eSIM issue quickly... See more

Company replied


Company details


Contact info

  • 12 Hildred Centre, PE25 3NU, Skegness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(185)

42,546 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Liam was very funny and warm

Liam was very funny and warm, made my vist enjoyable . Help me find the right deal for myself

March 19, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi Terence,

Thank you so much for your wonderful review and the amazing support you’ve shown for Liam —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the Skegness store to upgrade…

Went into the Skegness store to upgrade my phone and was served by Meghan, great service and very knowledgeable

March 18, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kirsty was so helpful in setting up my…

Kirsty was so helpful in setting up my eSIM!!

March 10, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Val,

Thanks for the lovely review and fantastic support for Kirsty.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pleasant and professional employees

Me and my partner only popped in to ask about mobile WiFi for our new caravan.we deside we was going to shop around but when we sat down with Kirsty we were sold straight away my partner who is not good at technology understood everything Kirsty was telling her.she is a credit to your company and a pleasant and professional employee please pass on our thanks to Kirsty many thanks Sean & Colleen

March 5, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Sean,

Thanks for the lovely review and fantastic support for Sean & Colleen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shima was great explained everything…

Shima was great explained everything well

March 5, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey there,

Thanks for the lovely review and fantastic support for Shima.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shima was so helpful

Shima was so helpful

March 5, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Janet,

Thanks for the lovely review and fantastic support for Shima.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kirsty was really helpful

February 19, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Claire,

Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shima really explained the benefits of…

Shima really explained the benefits of that my new package would be I can't believe I didn't know that you covered so much do friendly and explained it slowly

February 7, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Shirley,

Thanks for the lovely review and fantastic support for Shima.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was

Liam was, so lovely in helping ne find the best deal. Went through everything with me and was so kind and lovely. Also helped me set up my new device.

February 7, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Brian,

Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Meghan was really good and so helpful

Meghan was really good and so helpful

February 6, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Jean,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was very helpful in finding us a…

Liam was very helpful in finding us a good deal within our budget. Was nice and helped with the transfer of data to the new devices

February 5, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Philip,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam and meghan was vwry helpful and…

Liam and meghan was vwry helpful and very nice, both very warm and welcoming and very professional

February 3, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Deidre,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Meghan was great

Meghan was great! Very knowledgeable

January 22, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Sarah,

Thanks for the lovely review and fantastic support for Meghan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shima and the team were so friendly and…

Shima and the team were so friendly and explained howi could make the most of my phone. I went in thete with a question and came out feeling like i had been listened to. Top marks for friendliness and knowledge beautiful!!

January 20, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Keith,

Thanks for the lovely review and fantastic support for Shima.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam

Liam , wad amazing , great service . Went above and beyond

January 20, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Kevin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good girls shima and Megan were…

Really good girls shima and Megan were so friendly and dealt me so politely

January 19, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Debbie ,

Thanks for the lovely review and fantastic support for Shima and Megan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

I had a great experience with Kirsty at Vodafone. She was friendly, knowledgeable, and took the time to clearly explain my options without any pressure. Kirsty handled everything efficiently and made what could have been a complicated process really straightforward. It’s rare to get such genuinely helpful customer service these days, so it really stood out. Thanks again, Kirsty!

January 8, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shima and the girls wefe so lovely…

Shima and the girls wefe so lovely helped explain the new features on my phone

January 7, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was excellent and helpful

Liam was excellent and helpful, real lovely chap. Help found me a good phone on my price range. Just excellent

January 6, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Barry,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shima helped us upgrade to a phone from…

Shima helped us upgrade to a phone from 21st century

January 3, 2026
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Terry,

Thanks for the lovely review and fantastic support for Shima.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look