Vodafone UK - Skegness Reviews 

185
TrustScore 5 out of 5

4.9

12 Hildred Centre, PE25 3NU Skegness, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went into the store as my tablet was not working, saw megan and she managed to fix my tablet and told me what the issue was, great help thank you megan !!!

Company replied

Rated 5 out of 5 stars

Max in the Skegness store was a real help and left the store happy as he sorted me an upgrade and said ‘oh goody’ as I picked my phone. Please give max a job as he’s only on probation and he’s a credi... See more

Company replied

Rated 5 out of 5 stars

Me and my partner only popped in to ask about mobile WiFi for our new caravan.we deside we was going to shop around but when we sat down with Kirsty we were sold straight away my partner who is not go... See more

Company replied

Rated 5 out of 5 stars

I just called the Vodafone shop in Skegness because I was having issues with my eSIM, and I spoke with Shima. She was approachable, friendly, and professional. She resolved my eSIM issue quickly... See more

Company replied


Company details


Contact info

  • 12 Hildred Centre, PE25 3NU, Skegness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(185)

42,546 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Went to into store and saw meghan

Went to into store and saw meghan, she was so helpful

August 15, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Margaret,
Thanks for the lovely review and fantastic support for Meghan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was really friendly and helpful…

Liam was really friendly and helpful with helping me and my new phone

August 15, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Vance,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into the Vodafone store to renew…

Came into the Vodafone store to renew my sim, it was a great experience! I went to see meghan and she did everything for me and made me feel so reassuranced

August 6, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Jane,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was really helpful

Liam was really helpful, finding me a good deal on my new phone . Amazing customer service and lovely to chat to.

July 23, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Adele,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Carol’s visit

Visited Vodaphone Skegness today and served by Liam - needed to update my sim only plan - what a super star - fantastic customer service - knowledgeable and provided the best plan for me today - Thank you Liam

July 22, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Carol,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was absolutely fantastic

Josh was absolutely fantastic, so knowable and helpful. So glad I went in.

July 21, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Anne,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into Vodafone as I wanted a new…

Came into Vodafone as I wanted a new tablet, I was served by Meghan and she was so helpful and talked me through everything

July 9, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey John,

Thanks for the lovely review and fantastic support for Meghan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from shima

July 8, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Alan,

Thanks for the lovely review and fantastic support for Shima.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

i spoke to joshua at vodafone he helped…

i spoke to joshua at vodafone he helped me with my sim card when i coulndt do it online he was very knowledgeable and friendly very nice glasses too. thank you josh for being wonderful

June 11, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

We're happy to hear that our agent Joshua was so helpful and friendly when assisting you with your SIM card issue,

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was such a delight

Liam was such a delight, was very warm and welcoming . Help me find the best deal for my price range.

June 9, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Linda,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into Vodafone to upgrade my phone

Came into Vodafone to upgrade my phone, I was served by Meghan and she was great ! She broke down everything I needed to know and helped me set up my new phone.

June 4, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Tina,

Thanks for the lovely review and fantastic support for Meghan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam

Liam, was such a lovely amazing person and so helpful in helping me with my phone. He’s so bubbly and made me feel comfortable and didn’t make me feel silly , with my phone issue

May 4, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi Jose,

Thank you so much for your wonderful review and the amazing support you’ve shown for Liam—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into vodafone on sunday and spoke…

Went into vodafone on sunday and spoke to josh and liam and were both very professional and knowledgeable happy with the info they gave us and will be returning to upgrade our phones when ready

May 4, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey there,

Thanks for the lovely review and fantastic support for Josh and Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy and simple

Easy and simple

May 5, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Clare,

Thanks for your comments. It's always great to hear such positive remarks.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was great

Upgrading phones is usually something you have to set aside a whole day for but josh made it quick easy and painless for us we are very happy with the service and we think its customer service like that that keeps these businesses going

May 1, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Sheridan,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shima was absolutely amazing

Shima was absolutely amazing, my visit was made so simple. Shima was very polite, and talked me through everything that was happening

May 1, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Chez,

Thanks for the lovely review and fantastic support for Shima. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, friendly staff and looked out for the best deals. Never had an issue, Megan made everything effortless!

April 22, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Max,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was really helpful

Liam was really helpful, when i visted the store , went through different deals with me. To find one what worked for me. Very nice chap

April 11, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Josh,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Megan was Very good at customer service…

Megan was Very good at customer service very helpful with all what i needed

April 10, 2025
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Matthew,

Thanks for the lovely review and fantastic support for Megan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look