Ali done great he’s been very helpful would recommend highly he explained how a power bank works excellently
Company replied
Location
Switch location139 High Street, SL1 1DN Slough, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Im happy to say that my experience at Vodafone Store today went exceptionally well. I was greeted with warmth by (Aniya) who provide me in-depth knowledge on global roaming and phone contracts. Least... See more
Company replied
I went in to get a small value purchase, a £10 pay as you go SIM. However this was quite complicated as I wanted it to work in Turkey and Switzerland. Martyna could not have been more helpful. She car... See more
Company replied
Safaa was a fantastic sales person. She was listening very carefully to what I wanted, took me through many different deals, and even though I was not 100% sure I wanted to upgrade and get a new contr... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Slough
Written by the company
Contact info
139 High Street, SL1 1DN, Slough, United Kingdom
4.9
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Slough
Hi Hrithika. Thank you for your review for Joanna. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
so knowledgeable and most helpful
May 12, 2023
Unprompted review
Reply from Vodafone UK - Slough
Hey Anita,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kamall sale advisor was very helpful…
Kamall sale advisor was very helpful and very informative. I am very happy for that because I saved my contracts. Thank you
May 9, 2023
Unprompted review
Reply from Vodafone UK - Slough
Hi. Thank you for your review for Kamall. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Disfunctional customer service in-store
Disfunctional customer service, systems showing wrong billing info. Stores and call centers are siloed, and as a customer you get different views if you speak to one or another. I dont envy or blame the stores stuff tbh, they work with what they have, but they get easily frustrated with clients and that is wrong. If you get this reaction in the store, which happened to me today, eacalate right there and dont leave until you get the help you deserve. When u make it clear you wont leave, then they figure a way to help you.
May 6, 2023
Unprompted review
Reply from Vodafone UK - Slough
Sounds like you might not have had a positive experience in store? If there's anything at all you still need help with or would like us to look into further, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB, via Twitter vodafone.uk/3nfdPyY or on Instagram https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
I’m happy with the Slough store staff
May 4, 2023
Unprompted review
Reply from Vodafone UK - Slough
Hi Ramla, I love seeing that the team in the Slough store made such a good impression on you.
Thanks again,
The Vodafone Social Media Team
Brilliant customer service by Martina
April 13, 2023
Unprompted review
Reply from Vodafone UK - Slough
Hey Sukhvinder,
Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Marvellous Martyna!
I recently visited the Slough store as I was looking for a new phone. Usually I prefer to go online as I hate pushy sales staff. I decided to risk it and went into the store and I was not disappointed. I was served by Martyna. She offered assistance but let me look in my own time and was on hand to answer any questions I had (and there were a few!)
After her advice, I left knowing I had made the right choice!
Thanks Martyna! You really make a difference!
April 11, 2023
Unprompted review
Reply from Vodafone UK - Slough
Hi Sean,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
A really good experience at Vodafone Slough Store
I went in to get a small value purchase, a £10 pay as you go SIM. However this was quite complicated as I wanted it to work in Turkey and Switzerland. Martyna could not have been more helpful. She carefully checked that it met my requirements and gave instructions for use as I had got quite confused looking at various websites. A really positive experience.
April 12, 2023
Unprompted review
Reply from Vodafone UK - Slough
Hi Malcolm,
Thank you for your review. It's always lovely to read positive feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great team very helpful and sort my…
Great team very helpful and sort my problem very quickly
April 8, 2023
Unprompted review
Reply from Vodafone UK - Slough
Hi Natalia,
Thank you for your review. It's always lovely to read positive feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.