Vodafone UK - Slough Reviews 

190
TrustScore 5 out of 5

4.9

139 High Street, SL1 1DN Slough, GB


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Rated 5 out of 5 stars

Ali done great he’s been very helpful would recommend highly he explained how a power bank works excellently

Company replied

Rated 4 out of 5 stars

Im happy to say that my experience at Vodafone Store today went exceptionally well. I was greeted with warmth by (Aniya) who provide me in-depth knowledge on global roaming and phone contracts. Least... See more

Company replied

Rated 5 out of 5 stars

I went in to get a small value purchase, a £10 pay as you go SIM. However this was quite complicated as I wanted it to work in Turkey and Switzerland. Martyna could not have been more helpful. She car... See more

Company replied

Rated 5 out of 5 stars

Safaa was a fantastic sales person. She was listening very carefully to what I wanted, took me through many different deals, and even though I was not 100% sure I wanted to upgrade and get a new contr... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Slough

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 139 High Street, SL1 1DN, Slough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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1-star

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4.9

All reviews

(190)

42,546 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Aneeza was briliant

Martyna was absolutely brilliant, acknowledged and patience.
Next time I will definitely seek her.
Thank you Aneeza.

May 14, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Zdenek,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I m very happy with you as well as your…

I m very happy with you as well as your team is very good experience one of them is one lady Safaa im very happy with her work 🙂 she is good and polite

May 13, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Komal,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ali was really well and helped me out a…

Ali was really well and helped me out and fixed my sims excellent service

May 13, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Anil,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a fantastic service I got from…

What a fantastic service I got from Saba. Honest and willing to help....I appreciate her for making my day better.
Thanks Vodafone

May 6, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Zeeshan,
Thanks for the lovely review and fantastic support for Saba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful lady Aneeza made my…

Very helpful lady Aneeza made my experience really easy. Would definitely recommend her. She needs a bonus. I would recommend her to anyone. Slough Vodafone.

May 4, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Jacqui,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was amazing

Dan was amazing. Very helpful

May 3, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Abdi,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome service received by Martina

Awesome service received by Martina. Very friendly, efficient service provided. Keep it up 👍

April 12, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience in store

Had a great experience in store, team was amazing and very knowleadgeble. Martyna took the time to support me, I came in very stressed and she had patience to guide me throughout the process. Highly recommend

April 11, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Diana,

Thanks for the lovely review and fantastic support for Martyna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Safaa and Martina were brilliant…

Safaa and Martina were brilliant assisting with all my queries. They helped me onboard to Vodafone from another provider seamlessly. Very friendly staffs. Must recommend!

March 22, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi Sandip,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Quick service

Quick service, best advice and very nice staff .
Thank you so much❤️
Thank you Safaa much appreciated.

March 22, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi Neha,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 1 out of 5 stars

Cityfibre via Vodafone once again…

Update 12/3/25 @3.50pm at Slough=Why are CityFibre & Vodafone hiding behind false excuses when you blatantly know the networks are down up down the country. It's 3.52pm in Slough and still down. In fact there are so many City fibre vans out doing something yet you have the audacity to reply here as if nothing has happened with your "diagnostic tool" replies when we have gone pass that as this is been happening for a week until today it's completely down.

Cityfibre via Vodafone once again Internet problems. I'm completely down. It's been like this for more than 7 days. Last 7 days very low speeds and today after midnight (12 March 2025) it's gone down to 2mb to 0mb. I work from home & signed up to Vodafone due to direct speeds thru Cityfibre unlike Virgin. This is appalling complained many times yet all I get it's being delt with. I asked a few people in my area and they complaining and a few on my street. Slough area sort it out only getting 2mb then drops to 0mb. My whole ring network is down, my solar system is down which I need to check up on it remotely. My son needs it for uni for his cyber security projects.

March 7, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi Manwar,

I can certainly appreciate your frustration with this and I'm sorry that you've been left feeling this way.

You can check/test your Home Broadband service through our diagnostic tool here: https://vodafone.uk/2krM6Lw and if any issue is found, the fault would be raised for further investigation. You can also check your service through your Home Broadband App here: https://vodafone.uk/BroadbandApp

Please reach out to our dedicated Home Broadband team on 03333 040 191 or via our Live Chat team here: https://vodafone.uk/livechat.

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

I wanted to say a big thank you to Ali…

I wanted to say a big thank you to Ali who helped me to resolve my issue with Vodafone, he went over and above to help me collect a backdated payment ,which was an error made by someone else over 2 years ago.

I received a full refund! thank you Ali.

February 21, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi Muryum,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and friendly staff

February 24, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi Sean. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Safaa was really helpful with sorting…

Safaa was really helpful with sorting my friends contract, thank you so much. Quick and reliable service, she went through each different option so that we could choose the right one. Super friendly and helpful so thank you.

All the staff in the store are lovely would highly recommend.

February 8, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi. Thank you for your review for Safaa and the team. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Safaa was a fantastic sales person

Safaa was a fantastic sales person. She was listening very carefully to what I wanted, took me through many different deals, and even though I was not 100% sure I wanted to upgrade and get a new contract today, because of her service I did. And because of her I am your customer for another three years.

February 1, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi there,

This is lovely feedback for Safaa. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Aneeza was extremely helpful

Aneeza was extremely helpful, informative and had great communication. I’ve been looking for the perfect deal for a new phone and she helped me find the best one suited for me and my requirements.
She had a great answer for any questions I had and broke everything down very thoroughly so that I could understand. Thanks to her help I have my dream phone! Thank you!

January 19, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hello, Katie,

It's great to hear that you received a 5 star service from Aneeza! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Safaa is brilliant and very…

Safaa is brilliant and very friendly,she gave me the best plan with the best price, I am so happy

November 29, 2024
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi Swati,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was greeted by safaa and she was very…

I was greeted by safaa and she was very patient and helpful

November 29, 2024
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi Khadijah

Thanks for your review and your lovely words for Safaa! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I Had a great Experience with customer…

I Had a great Experience with customer service.Thanks to Aneesa She was attentive ,helpful and make sure all my need were meet .Really aprecaite the quality service!

November 12, 2024
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi Mohamed,

This is such a great review for Aneesa. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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