We had expectional service from Ali in the slough branch, he was such a laugh and gave the best advise and helped so much with our purchase. Really appercaite him, his customer service was amazing! H... See more
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Location
Switch location139 High Street, SL1 1DN Slough, GB
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I would like to say how I am so ever grateful to an amazing staff of yours named Martyna at the Vodaphone store in Slough high street. I have had my phone number for nearly over 20 years. It’s a signi... See more
Company replied
Im happy to say that my experience at Vodafone Store today went exceptionally well. I was greeted with warmth by (Aniya) who provide me in-depth knowledge on global roaming and phone contracts. Least... See more
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I had the privilege of working with Martyna. Awwwwwwwww, An absolutely fantastic lady. She was super supportive, patient, well-informed, nice and ultimately kept me glued to Vodafone. She deserve a ra... See more
Company replied
Company details
- Mobile Network Operator
- also in
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Slough
Written by the company
Contact info
139 High Street, SL1 1DN, Slough, United Kingdom
4.9
Excellent
199 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I had Excellent Service,
I had Excellent Service,
Very Nice friendly Staff,
Very very Impressed,
Thank you Aneeza
July 17, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hey Shabina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came in to Vodafone to transfer my…
I came in to Vodafone to transfer my data to a new phone the lady Safaa was outstanding
I struggle with memory problems and she treated me with so much respect
She is a credit to Vodaphone
July 2, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hey Bernadette,
Thanks for the lovely review and fantastic support for Safaa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I have been experiencing very very poor…
I have been experiencing very very poor signal/reception using for phone calls to both incoming and outgoing voice keeps breaking and the signals bars change to one point more frequently in my area Slough Berkshire
When spoke to customer service they asked me to pay off my whole contract amount to exit from Vodafone very frustrating and called couple times standing outside of my house to the network team but the calls keeping disconnected after the wait of 35 minutes initially some lift the call take all details to verify me and when they transferred the call to technical team after wait of half an hour the calls get disconnected with no response very frustrating.
Called customer care and been waiting for over an hour to connect. Still hopeless to get the support from Vodafone every attempt to call for disconnection needs waiting for over an hour but when we call for new connection the calls keeping disconnected gets connected in 5 minutes
June 5, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hi Bharath.
We're sorry to hear about the poor signal and call issues you're experiencing in Slough.
Please contact our team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl so we can investigate further.
Thanks,
Vodafone Social Media Team
Very Professional
Very helpful, polite and super professional. Worked past her shift to help us and didn’t complain at all.
Very pleased to have been served by her.
June 4, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hey Abubakar,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had an awesome experience
Had an awesome experience. The retail advisor Safaa was so nice and such a help. I’ve never seen such a professional and helpful staff anywhere before. Once again Kudos to Safaa and Vodafone for this amazing experience. Would Highly recommend this store to my friends and family.
June 4, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hey Joshua,
Thanks for the lovely review and fantastic support for Safaa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a fantastic experience at the…
I had a fantastic experience at the Vodafone branch on Slough High Street, thanks to Sales Advisor Daniaal. His customer service was exceptional—friendly, professional, and incredibly helpful. He went above and beyond to find me the best deals tailored to my needs. Highly recommend asking for Daniaal if you visit!"
May 23, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hey Rabia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I’ve had a terrible experience with…Vodafone.
I’ve had a terrible experience with Vodafone. I called on 29 April to relocate my broadband service to my new flat. The agent told me it would be set up by 6 May, which felt like a long wait, but I accepted it. As the date approached, I was notified that the installation had been rescheduled to 9 May. I took a day off work to accommodate this.
On 9 May, the technician arrived but was unable to complete the job due to missing tools, and I was told it would be rescheduled again to 13 May. I reluctantly agreed, as I urgently need the internet.
On 13 May, I took another day off and waited the whole day for the technician. I then received a notification saying I had been "missed" — despite being home all day and available. I tried to call, but there was no contact number provided, and I received no prior communication to confirm the technician’s arrival.
This is extremely frustrating and unprofessional. After all these delays and poor service, I’ve decided to cancel my Vodafone account and will be switching to a more reliable provider.
I would not recommend Vodafone to anyone based on my experience.
May 13, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hi there, Joy.
I’m truly sorry to hear about your frustrating experience with your broadband relocation. I understand how important a reliable internet connection is, and the repeated delays and lack of communication must have been incredibly disappointing.
We never want our customers to feel let down, and I completely understand why this situation has been upsetting for you. While I regret that we weren’t able to meet your expectations, if there’s anything at all you still need help with, please don’t hesitate to reach out to my team via Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Marvellous service
Very helpful service,
Had a marvellous service from Martyna.
May 14, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hey John,
Thanks for the lovely review and fantastic support for Martyna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aneeza was briliant
Martyna was absolutely brilliant, acknowledged and patience.
Next time I will definitely seek her.
Thank you Aneeza.
May 14, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hey Zdenek,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I m very happy with you as well as your…
I m very happy with you as well as your team is very good experience one of them is one lady Safaa im very happy with her work 🙂 she is good and polite
May 13, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hey Komal,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ali was really well and helped me out a…
Ali was really well and helped me out and fixed my sims excellent service
May 13, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hey Anil,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
What a fantastic service I got from…
What a fantastic service I got from Saba. Honest and willing to help....I appreciate her for making my day better.
Thanks Vodafone
May 6, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hey Zeeshan,
Thanks for the lovely review and fantastic support for Saba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful lady Aneeza made my…
Very helpful lady Aneeza made my experience really easy. Would definitely recommend her. She needs a bonus. I would recommend her to anyone. Slough Vodafone.
May 4, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hey Jacqui,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Slough
Hey Abdi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Awesome service received by Martina
Awesome service received by Martina. Very friendly, efficient service provided. Keep it up 👍
April 12, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience in store
Had a great experience in store, team was amazing and very knowleadgeble. Martyna took the time to support me, I came in very stressed and she had patience to guide me throughout the process. Highly recommend
April 11, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hey Diana,
Thanks for the lovely review and fantastic support for Martyna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Safaa and Martina were brilliant…
Safaa and Martina were brilliant assisting with all my queries. They helped me onboard to Vodafone from another provider seamlessly. Very friendly staffs. Must recommend!
March 22, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hi Sandip,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Quick service
Quick service, best advice and very nice staff .
Thank you so much❤️
Thank you Safaa much appreciated.
March 22, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hi Neha,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Cityfibre via Vodafone once again…
Update 12/3/25 @3.50pm at Slough=Why are CityFibre & Vodafone hiding behind false excuses when you blatantly know the networks are down up down the country. It's 3.52pm in Slough and still down. In fact there are so many City fibre vans out doing something yet you have the audacity to reply here as if nothing has happened with your "diagnostic tool" replies when we have gone pass that as this is been happening for a week until today it's completely down.
Cityfibre via Vodafone once again Internet problems. I'm completely down. It's been like this for more than 7 days. Last 7 days very low speeds and today after midnight (12 March 2025) it's gone down to 2mb to 0mb. I work from home & signed up to Vodafone due to direct speeds thru Cityfibre unlike Virgin. This is appalling complained many times yet all I get it's being delt with. I asked a few people in my area and they complaining and a few on my street. Slough area sort it out only getting 2mb then drops to 0mb. My whole ring network is down, my solar system is down which I need to check up on it remotely. My son needs it for uni for his cyber security projects.
March 7, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hi Manwar,
I can certainly appreciate your frustration with this and I'm sorry that you've been left feeling this way.
You can check/test your Home Broadband service through our diagnostic tool here: https://vodafone.uk/2krM6Lw and if any issue is found, the fault would be raised for further investigation. You can also check your service through your Home Broadband App here: https://vodafone.uk/BroadbandApp
Please reach out to our dedicated Home Broadband team on 03333 040 191 or via our Live Chat team here: https://vodafone.uk/livechat.
All the best,
Vodafone Social Media team
I wanted to say a big thank you to Ali…
I wanted to say a big thank you to Ali who helped me to resolve my issue with Vodafone, he went over and above to help me collect a backdated payment ,which was an error made by someone else over 2 years ago.
I received a full refund! thank you Ali.
February 21, 2025
Unprompted review
Reply from Vodafone UK - Slough
Hi Muryum,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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