Ali done great he’s been very helpful would recommend highly he explained how a power bank works excellently
Company replied
139 High Street, SL1 1DN Slough, GB
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Ali done great he’s been very helpful would recommend highly he explained how a power bank works excellently
Company replied
Im happy to say that my experience at Vodafone Store today went exceptionally well. I was greeted with warmth by (Aniya) who provide me in-depth knowledge on global roaming and phone contracts. Least... See more
Company replied
I went in to get a small value purchase, a £10 pay as you go SIM. However this was quite complicated as I wanted it to work in Turkey and Switzerland. Martyna could not have been more helpful. She car... See more
Company replied
Safaa was a fantastic sales person. She was listening very carefully to what I wanted, took me through many different deals, and even though I was not 100% sure I wanted to upgrade and get a new contr... See more
Company replied
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139 High Street, SL1 1DN, Slough, United Kingdom
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Its great the staff is really impressive

Reply from Vodafone UK - Slough
Natália was very helpful and kind sorting all my questions and problems despite my inability. 5 stars client service

Reply from Vodafone UK - Slough
Natalia was most helpful efficient and a credit to Vodafone, made it really easy to renew contract

Reply from Vodafone UK - Slough
Experienced very friendly and polite
Went over and beyond to help. Very happy with the service.

Reply from Vodafone UK - Slough
Martyna was amazing today helping with my upgrade .
Very professional and helpful .
Many thanks .

Reply from Vodafone UK - Slough
Natalia was very friendly and professional. Took her time to assist me and explained things properly, did not rushed me.
Gave me solution for my concerns. Happy with the service.

Reply from Vodafone UK - Slough

Reply from Vodafone UK - Slough
Natalia is very accomodating, helped to find me a good deal. She explained the details of the contract well. Very pleasant as well

Reply from Vodafone UK - Slough
Natalia went above and beyond
Outstanding service

Reply from Vodafone UK - Slough
Great customer service and very helpfull

Reply from Vodafone UK - Slough
daniaal was polite and helpful and very patient

Reply from Vodafone UK - Slough
I had Excellent Service,
Very Nice friendly Staff,
Very very Impressed,
Thank you Aneeza

Reply from Vodafone UK - Slough
I came in to Vodafone to transfer my data to a new phone the lady Safaa was outstanding
I struggle with memory problems and she treated me with so much respect
She is a credit to Vodaphone

Reply from Vodafone UK - Slough
I have been experiencing very very poor signal/reception using for phone calls to both incoming and outgoing voice keeps breaking and the signals bars change to one point more frequently in my area Slough Berkshire
When spoke to customer service they asked me to pay off my whole contract amount to exit from Vodafone very frustrating and called couple times standing outside of my house to the network team but the calls keeping disconnected after the wait of 35 minutes initially some lift the call take all details to verify me and when they transferred the call to technical team after wait of half an hour the calls get disconnected with no response very frustrating.
Called customer care and been waiting for over an hour to connect. Still hopeless to get the support from Vodafone every attempt to call for disconnection needs waiting for over an hour but when we call for new connection the calls keeping disconnected gets connected in 5 minutes

Reply from Vodafone UK - Slough
Very helpful, polite and super professional. Worked past her shift to help us and didn’t complain at all.
Very pleased to have been served by her.

Reply from Vodafone UK - Slough
Had an awesome experience. The retail advisor Safaa was so nice and such a help. I’ve never seen such a professional and helpful staff anywhere before. Once again Kudos to Safaa and Vodafone for this amazing experience. Would Highly recommend this store to my friends and family.

Reply from Vodafone UK - Slough
I had a fantastic experience at the Vodafone branch on Slough High Street, thanks to Sales Advisor Daniaal. His customer service was exceptional—friendly, professional, and incredibly helpful. He went above and beyond to find me the best deals tailored to my needs. Highly recommend asking for Daniaal if you visit!"

Reply from Vodafone UK - Slough
I’ve had a terrible experience with Vodafone. I called on 29 April to relocate my broadband service to my new flat. The agent told me it would be set up by 6 May, which felt like a long wait, but I accepted it. As the date approached, I was notified that the installation had been rescheduled to 9 May. I took a day off work to accommodate this.
On 9 May, the technician arrived but was unable to complete the job due to missing tools, and I was told it would be rescheduled again to 13 May. I reluctantly agreed, as I urgently need the internet.
On 13 May, I took another day off and waited the whole day for the technician. I then received a notification saying I had been "missed" — despite being home all day and available. I tried to call, but there was no contact number provided, and I received no prior communication to confirm the technician’s arrival.
This is extremely frustrating and unprofessional. After all these delays and poor service, I’ve decided to cancel my Vodafone account and will be switching to a more reliable provider.
I would not recommend Vodafone to anyone based on my experience.

Reply from Vodafone UK - Slough
Very helpful service,
Had a marvellous service from Martyna.

Reply from Vodafone UK - Slough
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