Vodafone UK - Slough Reviews 

189
TrustScore 5 out of 5

4.9

139 High Street, SL1 1DN Slough, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Im happy to say that my experience at Vodafone Store today went exceptionally well. I was greeted with warmth by (Aniya) who provide me in-depth knowledge on global roaming and phone contracts. Least... See more

Company replied

Rated 5 out of 5 stars

I went in to get a small value purchase, a £10 pay as you go SIM. However this was quite complicated as I wanted it to work in Turkey and Switzerland. Martyna could not have been more helpful. She car... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service! Martyna was very kind and patient when explaining the different broadband options and helping me get set up. Would definitely recommend!

Company replied

Rated 5 out of 5 stars

Safaa was a fantastic sales person. She was listening very carefully to what I wanted, took me through many different deals, and even though I was not 100% sure I wanted to upgrade and get a new contr... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Slough

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 139 High Street, SL1 1DN, Slough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

189 reviews

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4.9

All reviews

(189)

42,456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Natalia was very helpful and prfessional

October 16, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi Farhan. Thank you for your review for Natalia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service service

Natalia - provided good service, quick , efficient and while taking time to explain everything throughly.

October 7, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalia is very person and very…

Natalia is very nice and very knowledgeable

October 3, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Jatender,

Thanks for the lovely review and fantastic support for Natalia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalia was great at explaining the…

Natalia was great at explaining the upgrade and also offered sim services which I can consider for future

October 1, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Ashwin,

Thanks for the lovely review and fantastic support for Natalia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

SIM card for international student

We just arrived in the UK to bring my son for university. Natalia was so helpful and got everything ready for us. First class service.

September 19, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and very nice staff!

I got a very satisfying experience with booking my broadband and SIM plan, Natalia is a very helpful and very nice staff!

September 18, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with her service Natalia

Very happy with her service Natalia

September 18, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aneeza served us today and she has been…

Aneeza served us today and she has been very good with her customer service😊👍🏻

September 18, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalia was very good

Natalia was very good. Treated me as her no. 1 customer.

September 13, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalia was very friendly and quick…

Natalia was very friendly and quick with providing us the service. We lost our SIM cards and had to get new ones and we’re able to do with within 20 minutes!!!

September 13, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, Natalia was really friendly, helpful and professional.

September 3, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

We're happy to hear you had such a positive experience with our agent Natalia.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I with Natalia she is great lady help…

I with Natalia she is great lady help me alot explain very good help out alot

August 28, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Nisha,

Thanks for the lovely review and fantastic support for Natalia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service by Natalia

Very good service by Natalia
Very much appreciated
Thank you

August 28, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Simi,

Thanks for the lovely review and fantastic support for Natalia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Natalia

Served by Natalia, very professional and kind. Very good service

August 27, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Chadha,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very supportive and Nice provided me…

Very supportive and Nice provided me everything i want to know

August 27, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Shahzad,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was amazing and very helpful

August 22, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalia was able to give me just the…

Natalia was able to give me just the exact break down I needed. She was very receptive and a good job done

August 21, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Emmanuel,

Thanks for the lovely review and fantastic support for Natalia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great broadband deal with wonderful staff

Really great experience setting up my new broadband and renewing my mobile data plan with 2 amazing deals. Special thanks to Natalia for making the process so smooth and hassle free!

August 20, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Matthys,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

All was achieved. Everything has sorted with the knowledge of aneeza.

August 19, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Dawn,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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