Vodafone UK - Slough Reviews 

189
TrustScore 5 out of 5

4.9

139 High Street, SL1 1DN Slough, GB


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Rated 4 out of 5 stars

Im happy to say that my experience at Vodafone Store today went exceptionally well. I was greeted with warmth by (Aniya) who provide me in-depth knowledge on global roaming and phone contracts. Least... See more

Company replied

Rated 5 out of 5 stars

I went in to get a small value purchase, a £10 pay as you go SIM. However this was quite complicated as I wanted it to work in Turkey and Switzerland. Martyna could not have been more helpful. She car... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service! Martyna was very kind and patient when explaining the different broadband options and helping me get set up. Would definitely recommend!

Company replied

Rated 5 out of 5 stars

Safaa was a fantastic sales person. She was listening very carefully to what I wanted, took me through many different deals, and even though I was not 100% sure I wanted to upgrade and get a new contr... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Slough

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 139 High Street, SL1 1DN, Slough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

189 reviews

5-star
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1-star

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4.9

All reviews

(189)

42,200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Safaa was excellent

Safaa was courteous, professional & delivered excellent customer service. She explained all my options & offered me a better contract. She's definitely a great asset to the team

March 23, 2026
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey,

Thanks for the lovely review and fantastic support for Safaa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Aneeza.She helped me…

Great service by Aneeza.She helped me by translating everything in Hindi and made me clear about the upgrade contract.
Thank you so much

March 5, 2026
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Five star service

Five star service from Martyna who was exceptionally helpful and friendly

February 25, 2026
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Jo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb Customer Service

I came to vodafone slough and Ali was brilliant. He made sure my situation was resolved and he kept me patient. Thank you so much Ali for making my experience great! I will definitely come back to slough branch if i need any further assistance as I know it will get resolved!

February 14, 2026
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Iram,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Martyna was great excellent service

Martyna was great excellent service

January 17, 2026
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Marta,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Martyna

Thank you Martyna, you are brilliant

January 17, 2026
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Martyna

Martyna , the manager store was brilliant, very helpful. Thanks

January 17, 2026
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Vivi
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service

January 15, 2026
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Aniya,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Specially Daniaal at Slough centre
Very friendly and helpful
Well done 👍

December 13, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danial was great

Danial was great. Fast and helpful

December 13, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very efficient service

I attended the store for phone upgrading. The agent MATYNA processed my request very efficiently and courtesouly. I am very grateful.
Based on my experience, the service is excellent!

December 6, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Biri,

Thanks for the lovely review and fantastic support for Matyna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb assistance from the advisor at…

Superb assistance from the advisor at my Vodafone store. Everything was explained very clearly to secure my updated contracts. Absolutely 💯 percent no complaints! Very good service.

November 29, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hey Sampson,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service was wonderful

Today I went into Slough Vodafone. I had a problem with my daughter‘s phone. I walked in there both of these people absolutely 10 out of 10 they helped me straight away and gave me the best customer service. (Natawa and Ali ) honestly I wish other shops and phone shops would work like them. They gave me 10 out of 10. I’ll walk out happy smiling they’re the kind of stuff you need helping customers but not a lot of people are like that seriously they’re very good people 10 out of 10 to buy for them. Mrs pav gill

November 8, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi. We're happy to hear that you had such a positive experience in our store. We appreciate your kind words regarding the assistance you received. It's great to know our team was able to help with your daughter's phone issue and provide excellent customer service. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by aneeza

Great service by aneeza. She was really helpful.

November 6, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The Vodafone staff was great and have…

The Vodafone staff was great and have vast amount of knowledge. Ali has great management skills.

November 5, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good she is very good and she…

Very good she is very good and she slove my every question very nice

November 1, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi. We're happy to hear that your questions were resolved effectively and that you had such a positive experience. Thank you for sharing your feedback with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

She is very nice and her service was…

She is very nice and her service was too good. She explained everything.

October 28, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi. We're so happy to hear that you received such great support and that everything was explained clearly! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very welcoming and very kind with a…

very welcoming and very kind with a clear explanation . Thank you Natalia for your help

October 28, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi. We appreciate you taking the time to leave us such a wonderful review! We are so glad to hear that you felt welcomed and that our explanation was clear. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service was so smooth and well…

The service was so smooth and well guided
I was served by Natalia 😘😘

October 23, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just came at Vodafone store in Slough…

Just came at Vodafone store in Slough and I meet this lovely girl Natalia, she is a great person, great customer service, she answered all my questions that I had, she helped me through every step. 10 stars for her, lovely lady!

October 17, 2025
Unprompted review
Vodafone UK - Slough logo

Reply from Vodafone UK - Slough

Hi Izabela. Thank you for your review for Natalia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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