Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... See more
Company replied
60 Chapel Street, PR8 1BZ Southport, GB
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Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... See more
Company replied
Adele was very helpful and helped me with getting my new sim, she was very friendly and got me the best deal possible.
Company replied
Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... See more
Company replied
I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... See more
Company replied
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60 Chapel Street, PR8 1BZ, Southport, United Kingdom
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Good service from Adele, she sings better than Adele, give her a pay rise

Reply from Vodafone UK - Southport
Excellent service very helpful very happy will the upgrade on broadband.

Reply from Vodafone UK - Southport
Excellent service, very friendly and helpful staff. Definitely recommend to anyone

Reply from Vodafone UK - Southport
Clara was excellent with how she helped us. She was calm, patient and so professional in how she handled all our questions and ordered our new phone. Like all the assistants in vodafone southport friendly, knowledgeable and so willing to help. I'd recommend visiting this store if you need a new phone.

Reply from Vodafone UK - Southport
Jordan is always patient with me. Explains everything and did so much for me that I couldn't do. I highly recommend Vodafone shop for your phone needs.First class.

Reply from Vodafone UK - Southport
Excellent explanation of requested info. Dealt with very quickly & professionally. Very pleased with new contract. Great service.

Reply from Vodafone UK - Southport

Reply from Vodafone UK - Southport
Paul was a lovely guy, very helpful and friendly.

Reply from Vodafone UK - Southport
Came into store to sort out contract ending and moving over to a sim only contract both Abi and Paul were both very helpful helping me move to a sim only contract.

Reply from Vodafone UK - Southport
Adele was very helpful and knowledgeable. She advised us on the most suitable plan for our needs. It was clear that she is an expert in her field. She made the whole process very easy.

Reply from Vodafone UK - Southport
Awesome experiences when visiting the branch. To was no exception

Reply from Vodafone UK - Southport
Fantasic service, talked me through stage by stage. Couldn't have been more helpful.

Reply from Vodafone UK - Southport
Adele was very efficient,with a friendly and competent manner.

Reply from Vodafone UK - Southport
Adele and Paul where really helpful and amazing.

Reply from Vodafone UK - Southport
IVery helpful good service glad l called into the Southport branch of Vodafone today.

Reply from Vodafone UK - Southport

Reply from Vodafone UK - Southport
The staff here, Paul and Adele, are both knowledgeable and helpful. They take the time to explain things and are always pleasant and friendly. Nothing is too much trouble. Thank you

Reply from Vodafone UK - Southport
Fantastic service from Paul. Helped me upgrade to a new iPhone.

Reply from Vodafone UK - Southport
Great service from Jordan and the Southport store.

Reply from Vodafone UK - Southport
Great help from Paul today. Transferred all my data to my new phone and got me a better deal on my upgrade. Fantastic service.

Reply from Vodafone UK - Southport
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