Amanda was amazing, excellent customer service, friendly and a lovely smile. A real asset to your company. I went into store 10 minutes before closing! Amanda sorted out my smart watch for me. She des... See more
Company replied
Unit 1 17-18 Market Place, PE11 1SU Spalding, GB
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Amanda was amazing, excellent customer service, friendly and a lovely smile. A real asset to your company. I went into store 10 minutes before closing! Amanda sorted out my smart watch for me. She des... See more
Company replied
We went into Vodafone in Spalding to collect my husband’s iPhone, Thomas was so helpful in asssting with the complete service of transferring all information for us, my husband has a severe eye condit... See more
Company replied
I entered the store and the three assistants were all dealing with customers of a certain age. I noticed each customer was receiving excellent attention. James noticed me waiting and said somebody wo... See more
Company replied
It is refreshing to be dealt with face to face. Chloe was knowledgeable, efficient, friendly and polite. She took her time to explain the contract. You don't get this service online and it why we must... See more
Company replied
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Unit 1 17-18 Market Place, PE11 1SU, Spalding, United Kingdom
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Superior Knowledge,

Reply from Vodafone UK - Spalding
Extremely helpful, courteous and informative. Throughly recommend.

Reply from Vodafone UK - Spalding
Amazing service from Julia she’s very helpful and made everything really easy definitely recommend

Reply from Vodafone UK - Spalding
My wife and I went into Vodafone in Spalding to change her pay as you go phone to a contract.
The assistant, Josh was both knowledgeable and helpful making the process a pleasant experience.
Thank you Josh, you are a credit to Vodafone.
Geoff (and Pearl) West

Reply from Vodafone UK - Spalding
Very helpful,done everything for us,a great service given,thank you

Reply from Vodafone UK - Spalding

Reply from Vodafone UK - Spalding
It is refreshing to be dealt with face to face. Chloe was knowledgeable, efficient, friendly and polite. She took her time to explain the contract. You don't get this service online and it why we must protect our high street shops. Other customers seemed to have a similar experience in my opinion.

Reply from Vodafone UK - Spalding
Josh is very helpful and friendly and sorted our problem quickly

Reply from Vodafone UK - Spalding
Came into the store for a upgrade was served by Tom , he was so informative and helpful not pushy at all but gave me great advice and made the process so easy , thanks Tom will recommend you to family and freinds

Reply from Vodafone UK - Spalding
Great customer service from Julia and josh!

Reply from Vodafone UK - Spalding
Would give zero if it was an option.
Took out a pay as you go contract with them. Didn't tell me that the initial £10 would be lost when I topped it up with another £10, that in its self was a nightmare as couldn't get it to work so customer services had to action it. Went in about a month ago to top up again, same issue this time but customer services now not allowed to resolve. Girl in shop said she would escalate and keep me updated. Never heard from them again. Absolutely crap service, switched to EE for this phone which is just a backup.

Reply from Vodafone UK - Spalding

Reply from Vodafone UK - Spalding
Very informative and helpful. Easy and quick experience of upgrading

Reply from Vodafone UK - Spalding
Great experience with Vodafone in Spalding, great team service

Reply from Vodafone UK - Spalding
Service great experience put me on the right track

Reply from Vodafone UK - Spalding
Went into spalding Vodafone store today. Thomas was very helpful with my phone. Cannot thank him enough

Reply from Vodafone UK - Spalding

Reply from Vodafone UK - Spalding
It was fantastic Julia was very helpful

Reply from Vodafone UK - Spalding

Reply from Vodafone UK - Spalding
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