Fantastic staff very helpful and assisted me with all my needs. Both very helpful and knowlegeable.
Company replied
Unit 1 17-18 Market Place, PE11 1SU Spalding, GB
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Fantastic staff very helpful and assisted me with all my needs. Both very helpful and knowlegeable.
Company replied
Amanda was amazing, excellent customer service, friendly and a lovely smile. A real asset to your company. I went into store 10 minutes before closing! Amanda sorted out my smart watch for me. She des... See more
Company replied
I entered the store and the three assistants were all dealing with customers of a certain age. I noticed each customer was receiving excellent attention. James noticed me waiting and said somebody wo... See more
Company replied
It is refreshing to be dealt with face to face. Chloe was knowledgeable, efficient, friendly and polite. She took her time to explain the contract. You don't get this service online and it why we must... See more
Company replied
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Unit 1 17-18 Market Place, PE11 1SU, Spalding, United Kingdom
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Reply from Vodafone UK - Spalding
If we dont support local then we won’t have shops !!!
Fantastic service today by Julia and Thomas in spalding store .
Don’t shop on line let’s keep humans in shops xxx

Reply from Vodafone UK - Spalding
Julia and her colleague eere great help! Realky friendly very good conversation. Very humanistic person centred approach. Helped me understand the jargon of a mobile phone. A great asset to your team in Vodaphone. Lovely ladies

Reply from Vodafone UK - Spalding
Very helpful with setting up watch to new phone that i had been struggling to do over the past week.
Can recommend using this store to anyone with Vodafone.

Reply from Vodafone UK - Spalding
Great experience at the Spalding store. Tom was a fantastic help, very informative and solved my phone issues quickly and easily.

Reply from Vodafone UK - Spalding

Reply from Vodafone UK - Spalding
Excellent experience today, Chloe went out her way to help with our phone issues (hopefully now resolved), and ordering of broadband.valued member of your team at spalding.

Reply from Vodafone UK - Spalding
Chloe sorted upgrade for me and was very helpful. Thank you

Reply from Vodafone UK - Spalding
Extremely helpful and personable .
Julia was extremely helpful and explained everything very clearly.
I am very happy with the service provided.

Reply from Vodafone UK - Spalding

Reply from Vodafone UK - Spalding
Really good service by Olivia and explained everything very good.

Reply from Vodafone UK - Spalding
Julia was great help, gave me all information about products and did a easy hassle free upgrade and transfer for me

Reply from Vodafone UK - Spalding
Visited the Spalding store today to upgrade my phone. Have been with Vodafone for many years so decided to call in the store.
Received excellent customer service from Olivia who was very knowledgeable and helpful
Made the upgrade process nice & easy!
Many thanks

Reply from Vodafone UK - Spalding
I had problems with my new phone. Went into Spalding Store and spoke to Tom. He went above and beyond to help and sorted the problem. Thank you xx

Reply from Vodafone UK - Spalding
I was helped with a minor technical issue with my mobile telephone by Chloe recently, and she was professional and friendly. Excellent service

Reply from Vodafone UK - Spalding
Good customer service. The sales representative Tom was very attentive and tried his best to help us- which he did really well. Would visit again.

Reply from Vodafone UK - Spalding
Served by Oliwia today, very helpful and explained everything as she went along. Upgraded 2 contracts and broadband and very happy with the way my appointment went. Very chatty, and good customer service. Highly recommended.

Reply from Vodafone UK - Spalding
Young lad called Tom got my new phone working brilliantly again, will ask for him again if I get anymore issues.

Reply from Vodafone UK - Spalding
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