Vodafone UK - Spalding Reviews 

128
TrustScore 5 out of 5

4.9

Unit 1 17-18 Market Place, PE11 1SU Spalding, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic staff very helpful and assisted me with all my needs. Both very helpful and knowlegeable.

Company replied

Rated 5 out of 5 stars

Amanda was amazing, excellent customer service, friendly and a lovely smile. A real asset to your company. I went into store 10 minutes before closing! Amanda sorted out my smart watch for me. She des... See more

Company replied

Rated 5 out of 5 stars

I entered the store and the three assistants were all dealing with customers of a certain age. I noticed each customer was receiving excellent attention. James noticed me waiting and said somebody wo... See more

Company replied

Rated 5 out of 5 stars

It is refreshing to be dealt with face to face. Chloe was knowledgeable, efficient, friendly and polite. She took her time to explain the contract. You don't get this service online and it why we must... See more

Company replied


Company details


Contact info

  • Unit 1 17-18 Market Place, PE11 1SU, Spalding, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(128)

42,251 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tom was a great help

Very helpful top shop better than EE

April 26, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Jason,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

If we dont support local then we won’t…

If we dont support local then we won’t have shops !!!
Fantastic service today by Julia and Thomas in spalding store .
Don’t shop on line let’s keep humans in shops xxx

April 19, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Julia was great help

Julia and her colleague eere great help! Realky friendly very good conversation. Very humanistic person centred approach. Helped me understand the jargon of a mobile phone. A great asset to your team in Vodaphone. Lovely ladies

April 18, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Viv,

Thanks for the lovely review and fantastic support for Julia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful with setting up watch to…

Very helpful with setting up watch to new phone that i had been struggling to do over the past week.
Can recommend using this store to anyone with Vodafone.

March 13, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Joseph. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience at the Spalding store

Great experience at the Spalding store. Tom was a fantastic help, very informative and solved my phone issues quickly and easily.

March 13, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Rhiannon. Thank you for your review for Tom. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleased with the help and service

March 13, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone

All very good

March 12, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Laureata,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent experience today

Excellent experience today, Chloe went out her way to help with our phone issues (hopefully now resolved), and ordering of broadband.valued member of your team at spalding.

February 20, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Shaun,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe sorted upgrade for me and was…

Chloe sorted upgrade for me and was very helpful. Thank you

February 7, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Thanks for your feedback Hugh. It's great to see Chloe was able to help today. All the best, The Vodafone Social media Team

Rated 5 out of 5 stars

Extremely helpful and personable .

Extremely helpful and personable .
Julia was extremely helpful and explained everything very clearly.
I am very happy with the service provided.

February 1, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Julia and Chloe were fantastic help

January 29, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Sidney,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was good.

January 30, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Cory,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good service by Olivia and…

Really good service by Olivia and explained everything very good.

January 28, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Ian,

This is lovely feedback for Olivia. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Julia was great help

Julia was great help, gave me all information about products and did a easy hassle free upgrade and transfer for me

January 16, 2025
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Nigel. Thank you for your review for Julia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service from Vodafone Spalding store

Visited the Spalding store today to upgrade my phone. Have been with Vodafone for many years so decided to call in the store.
Received excellent customer service from Olivia who was very knowledgeable and helpful
Made the upgrade process nice & easy!
Many thanks

September 7, 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Paul,

It's great to hear about your recent experience and feedback. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I had problems with my new phone

I had problems with my new phone. Went into Spalding Store and spoke to Tom. He went above and beyond to help and sorted the problem. Thank you xx

August 1, 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Shirley,

Thanks for your review and feedback for Tom.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I was helped with a minor technical…

I was helped with a minor technical issue with my mobile telephone by Chloe recently, and she was professional and friendly. Excellent service

July 27, 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Stan,

Thanks for the lovely review and fantastic support for .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service. The sales representative Tom was very attentive and tried his best to help us- which he did really well. Would visit again.

July 29, 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Rebecca,

Thanks for letting us know what an amazing job did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Highly recommend

Served by Oliwia today, very helpful and explained everything as she went along. Upgraded 2 contracts and broadband and very happy with the way my appointment went. Very chatty, and good customer service. Highly recommended.

July 17, 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Michelle, It's really great to see Olivia was able to find you some great deals on your services 😊
Thanks for your awesome feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Young lad called Tom got my new phone working brilliantly again, will ask for him again if I get anymore issues.

May 31, 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Mark,

We're delighted you had such a great experience with Tom and got your phone issue resolved!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look