Had the best experience with Amz today in store at the St Albans branch!! Made the whole process super easy and he was super happy sending as much time as I needed to go through all of my options!! -... See more
Company replied
4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
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Had the best experience with Amz today in store at the St Albans branch!! Made the whole process super easy and he was super happy sending as much time as I needed to go through all of my options!! -... See more
Company replied
Amz from the St Albans Vodafone branch has been amazing. Helped me sort out my late mother’s mobile contract, whilst also helping me save lots of money on my current contact. Lovely man, very helpfu... See more
Company replied
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
Company replied
Excellent service by Amz - Provided us a great Bundle deal on a new phone and tablet. Very Patient and trustworthy. Highly recommended.
Company replied
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4 The Broadway, St Peters Streett, AL1 3LH, St Albans, United Kingdom
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Farhan, Amz and mutzy were superb and would reccomend them to everyone. Very helpful and will come back to see them in the future

Reply from Vodafone UK - St Albans
Really friendly and knowledgeable staff. Amz and Mutzy were great

Reply from Vodafone UK - St Albans
Great knowledge and customer service

Reply from Vodafone UK - St Albans

Reply from Vodafone UK - St Albans
I needed a new phone and the Vodafone staff in St Albans were so helpful in talking through the options and finding me the best deal. They were patient and knowledgeable.

Reply from Vodafone UK - St Albans
Mutzy and Amz are knowledgeable, efficient, helpful and patient.
They made the purchase of my new phone a more pleasant experience
Thank you

Reply from Vodafone UK - St Albans
I am very happy with the service that farhan and amz gave me and will come back to see them for more contracts

Reply from Vodafone UK - St Albans
Farhan was amazing and can always help go see when you enter the shop and come see the rest of them

Reply from Vodafone UK - St Albans
Salma and Amz were fantastic , they went out of their way to make sure that I got my new phone today .
I received a phone call from them to let me know that my phone had arrived as I’d literally left the shop .
Thank you both very much .

Reply from Vodafone UK - St Albans
They were amazing! I accidentally ordered the wrong storage plan and wouldn’t have realised, Farhan immediately pointed this out for me and saved me so much money! Thank you guys

Reply from Vodafone UK - St Albans
Mutzy was excellent. Very patient and helpful. Great customer service!!

Reply from Vodafone UK - St Albans
I had a awesome and really helpful and brilliant experience with Amz
Thanks Tony

Reply from Vodafone UK - St Albans

Reply from Vodafone UK - St Albans
Great Service by Amz in helping me add my voxi plan. Great happy smiling service - Thanks

Reply from Vodafone UK - St Albans
Excellent customer service from Farhan and Amz
Amazing speed at helping me get my sim contracts sorted.

Reply from Vodafone UK - St Albans
Mutzy was helpful over and above requirements and very friendly.

Reply from Vodafone UK - St Albans
Called it store - fixed problem in 2 mins thank you Amz

Reply from Vodafone UK - St Albans
Mutzy was incredibly helpful and polite. She went above and beyond to help me set up my phone. She was so patient, kind and very knowledgeable.
She went through everything clearly. She is a clear peoples person and a joy to have had helped me. She made a stressful experience of setting up a new without access to old phone that much easier.
I can't recommend her enough. If you ever come to the store ask for her! Absolute legend!

Reply from Vodafone UK - St Albans
After hours of trying to get my new smart watch to connect to my phone and and a lost end I visited the team in the st albans branch who managed to get the watch and phone working properly highly knowledgeable and an absolute credit to vodafone. I would be defo back be back in the near future

Reply from Vodafone UK - St Albans
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