Sanj and Ketan were more than accommodating. We weren’t sure what to get phone and plan wise but Sanj talked us through the differences. We left the shop satisfied we had bought the right plan and new... See more
Company replied
Location
Switch location93 High Street, TW18 4DP Staines, GB
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See what reviewers are saying
Sanj & Mourya were absolutely amazing! I just moved to the UK. Day 1 and they got me connected with fiber broadband and mobile service! I couldn’t be happier. And at an amazing rate. Great location he... See more
Company replied
I would really reccomend this branch in Staines, Sanj helped me close my account and gave me good information regarding options of using broadband while in between moving houses. He was patient, kind... See more
Company replied
I just visit a week before (Vodafone Staines) regarding SIM plan,Mr. Sanj gives me a lot of suggestions and better options to choose. He also tell me some more promotions just like insurances,broadban... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Staines
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
93 High Street, TW18 4DP, Staines, United Kingdom
4.9
Excellent
152 reviews
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Staines, the best Vodafone branch.
I have been receiving great service from the Staines branch of Vodafone for many years now, I go out of my way to make sure I use only that branch. Most recently Ritek and Sway were most helpful in effecting a couple of upgrades, reducing my payments while subscribing to packages with more benefits. I appreciate the advice and would recommend other Vodafone customers pop in for advice on the most appropriate current package.
February 20, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Mark,
Thanks for letting us know what an amazing job Ritek and Sway did at getting everything sorted for you at our Staines Store!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade and Broadband
Came in to upgrade my phone and got the same great service as always over the years. The best was when we talked about my broadband at length and they made me realise that I’d be better of Vodafone
February 20, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Marv,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service with friendly…
Great customer service with friendly and helpful staff.
February 20, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Thara,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Staines
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Sanj has always been very helpful and…
Sanj has always been very helpful and really helps me with my phone. Thankyou so much
January 31, 2025
Unprompted review
Reply from Vodafone UK - Staines
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service from staines
January 20, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hello, David,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Guy at the desk is very helpful and…
Guy at the desk is very helpful and calm.
December 16, 2024
Unprompted review
Reply from Vodafone UK - Staines
Hi Danish,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Helpful services and affordable prices.
December 16, 2024
Unprompted review
Reply from Vodafone UK - Staines
Hi Bhavya,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Akash and sanj have been very helpful
Akash and sanj have been very helpful
December 11, 2024
Unprompted review
Reply from Vodafone UK - Staines
Thanks for your five star review, Lee! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sanjeet
Sanjeet, the store manger in Staines is always very helpful & gives excellent customer service. He is very patient & explains everything throughly. He helped me with my upgrade last year & he has helped me again today with my further plan. Thank you for all your help.
November 18, 2024
Unprompted review
Reply from Vodafone UK - Staines
Hi Jenna,
Thanks for your review for Sanjeet. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic
Was amazing! The staff were friendly and very helpful. Thank you.
November 16, 2024
Unprompted review
Reply from Vodafone UK - Staines
Hi Joanna,
Thank you for taking the time to leave us a 5 star review and for the amazing feedback.
Thanks,
The Vodafone Social Media Team
Sanjeet was really helpful he did…
Sanjeet was really helpful he did everything for me even putting my sums in sorting out payments.
Bubbly friendly personality and didn't make me feel like I hadn't a clue he explained qr codes to me.
I'd find no problem coming into Vodafone store in staines high street.
Thank you Sanjeet
November 15, 2024
Unprompted review
Reply from Vodafone UK - Staines
Hi Geraldine,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Sanjeet in store.
Thanks,
The Vodafone Social Media Team
very good and helpful thank you!!
November 9, 2024
Unprompted review
Reply from Vodafone UK - Staines
Hi Mimi,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mourya was great
Mourya was great, he was very thorough and clear. Can’t recommend enough! :)
October 20, 2024
Unprompted review
Reply from Vodafone UK - Staines
Hello, Sallie,
Thanks for letting us know what an amazing job Mourya did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
the experience was really good they…
the experience was really good they were friendly Sanj helped us a lot.
October 17, 2024
Unprompted review
Reply from Vodafone UK - Staines
Hi Yagmur,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Sanj 10/10!!!
Sanj has been amazing. He explained everything so well and helped so much. Highly recommened him!
October 15, 2024
Unprompted review
Reply from Vodafone UK - Staines
Hi Natasha,
This is amazing feedback for Sanj. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Nice and easy thankyou for being…
Nice and easy thankyou for being helpful.
September 12, 2024
Unprompted review
Reply from Vodafone UK - Staines
Thanks for the great review, Lucy! Glad the team could help. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Swayem is a GEM
Swayem made this appointment a pleasure. A very professional and kind person, listening to us and what we wanted from our phone contract. He was very clear what was entailed and we felt we got the best deal for us.
August 30, 2024
Unprompted review
Reply from Vodafone UK - Staines
Hi Alison,
It's lovely to see you had such a positive experience with Swayem. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best Vodafone Store
I just visit a week before (Vodafone Staines) regarding SIM plan,Mr. Sanj gives me a lot of suggestions and better options to choose. He also tell me some more promotions just like insurances,broadband and upcoming Vodafone promotions. I'm very happy with his and his team service. Thanks 😊
August 22, 2024
Unprompted review
Reply from Vodafone UK - Staines
Hi Ankush,
We're glad to hear you had such a great experience in our Staines store. Thank you for your review.
If you have any questions in the future, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
All the best,
Vodafone Social Media team
Incredible customer service
We came into the Staines Branch today at 17:00 and was seen by a member of your staff. He was exceptional. So helpful, calm and reassuring for my friend who is going through a very difficult time with his health and we could not be happier with the customer service.
August 28, 2024
Unprompted review
Reply from Vodafone UK - Staines
Hi Hayley,
We're glad to hear you had such a great experience in our Staines store. Thanks for your kind words and taking your time to share the experience.
If you have any questions in the future, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
All the best,
Vodafone Social Media team
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