Sanj and Ketan were more than accommodating. We weren’t sure what to get phone and plan wise but Sanj talked us through the differences. We left the shop satisfied we had bought the right plan and new... See more
Company replied
Location
Switch location93 High Street, TW18 4DP Staines, GB
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See what reviewers are saying
Sanj & Mourya were absolutely amazing! I just moved to the UK. Day 1 and they got me connected with fiber broadband and mobile service! I couldn’t be happier. And at an amazing rate. Great location he... See more
Company replied
I would really reccomend this branch in Staines, Sanj helped me close my account and gave me good information regarding options of using broadband while in between moving houses. He was patient, kind... See more
Company replied
I just visit a week before (Vodafone Staines) regarding SIM plan,Mr. Sanj gives me a lot of suggestions and better options to choose. He also tell me some more promotions just like insurances,broadban... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Staines
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
93 High Street, TW18 4DP, Staines, United Kingdom
4.9
Excellent
152 reviews
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Extremely helpful customer service.
Extremely helpful customer service.
August 16, 2025
Unprompted review
Reply from Vodafone UK - Staines
Thank you for the positive feedback Penny!
Vodafone Social Media Team
Fantastic customer service
Can’t rate Sanj highly enough. Wouldn’t hesitate to recommend him - if I could give him 10 stars I would. Incredibly knowledgable, approachable and patient which is essential for someone who is a total technophobe.
August 14, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Rachel,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant customer service very highly…
Brilliant customer service very highly recommended
July 27, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Nadimbhatti,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff was very helpful in staines and…
Staff was very helpful in staines and got what i needed to do Thank you
July 26, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Sanjeet in Staines
After being an 02 customer for 20 years, I decided to explore moving over to Vodacom, after being sick and tired of intermittent or no signal wherever I went.
I went into the STAINES-upon-Thames branch and was served by Sanj (Sanjeet). He listened to what I was looking for, asked sensible questions and then proceeded to get me a SIM only deal that not only covered the whole of Europe, but also so many other countries, globally, that I travel to regularly!
Sanj managed to get me all this for the same price I have been paying at O2 - except now I have far better signal and coverage in so many more countries!
Sanjeet was polite, professional and very customer focused - which is rare in this day of diminishing client service and face to face human interaction.
Sanjeet is an absolute asset to Vodacom - so please look after him! And thank you Sanj for being such a champion and helping me through the conversion and keeping my old number.
July 8, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Staines
Hey Nickolas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Staines
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good and quick service
June 26, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Shravankumar,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer Service
I found the customer service good and very helpful! I appreciate the service I received!
May 31, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Kathouchka ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
They are very helpful and give plenty…
They are very helpful and give plenty of advice!
May 31, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Corza,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely helpful
Extremely helpful, and patience Sir Mourya … highly recommend
May 31, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Anoushka,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Xat vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was puzzled about purchasing a new…
I was puzzled about purchasing a new phone for my grandmother but wasn't sure what type of package I would need. The young member of staff called sanj was very polite and understanding in explaining how everything worked. At the moment I felt I had taken up alot of his time and was being a nuisance however he was very polite and helpful. A great asset to the business. Thank you for your service for the elderly.
May 23, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Sham,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sanj was exceptionally helpful
Sanj was exceptionally helpful, nothing was too much trouble. We came in with a problem which he solved, he also managed to save us some money on our monthly expenses. Outstanding customer service - thank you Sanj
May 9, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Ali,
Thanks for the lovely review and fantastic support for Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very professional
Very professional. Swayem knows his business. Excellent
April 19, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Salim,
Thanks for the lovely review and fantastic support for Swayem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Extremely helpful with upgrading my phone, great service explained everything clearly Swayem was very helpful at Staines store 😊
April 12, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hi Marita,
We appreciate your kind words and are so happy to hear about the great support you received while upgrading your phone. We're glad everything was clearly explained.
Thanks,
Vodafone Social Media Team
Really patient polite and helpful thank…
Really patient polite and helpful thank you
April 8, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Catherine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service from both Sanj and…
Amazing service from both Sanj and Akash, very helpful and informative 👍
March 31, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Dhanbir,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very nice experience staff soo nice and…
Very nice experience staff soo nice and helpful
March 31, 2025
Unprompted review
Reply from Vodafone UK - Staines
Hey Mohini,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic helpful staff went above and…
Fantastic helpful staff went above and beyond with great customer service and advice about my new phone package
March 6, 2025
Unprompted review
Reply from Vodafone UK - Staines
We really appreciate your five star review! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Akash has been great and really patient…
Akash has been great and really patient with me
I came specifically to see him as he is so easy to work with
March 6, 2025
Unprompted review
Reply from Vodafone UK - Staines
We really appreciate your wonderful feedback for Akash, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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