Sanj and Ketan were more than accommodating. We weren’t sure what to get phone and plan wise but Sanj talked us through the differences. We left the shop satisfied we had bought the right plan and new... See more
Company replied
Location
Switch location93 High Street, TW18 4DP Staines, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sanj & Mourya were absolutely amazing! I just moved to the UK. Day 1 and they got me connected with fiber broadband and mobile service! I couldn’t be happier. And at an amazing rate. Great location he... See more
Company replied
I would really reccomend this branch in Staines, Sanj helped me close my account and gave me good information regarding options of using broadband while in between moving houses. He was patient, kind... See more
Company replied
I just visit a week before (Vodafone Staines) regarding SIM plan,Mr. Sanj gives me a lot of suggestions and better options to choose. He also tell me some more promotions just like insurances,broadban... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Staines
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
93 High Street, TW18 4DP, Staines, United Kingdom
4.9
Excellent
152 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant customer service
I had some complicated problems and Akash was brilliant. He’s really knowledgeable and went above and beyond to help me. Brilliant customer service
August 20, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hey Simon,
Thanks for the lovely review and fantastic support for Akash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Akash was incredibly helpful
Akash was incredibly helpful. Really efficient and professional. Excellent service. I am a very satisfied customer
August 20, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hey Susanne,
Thanks for letting us know what an amazing job Akash did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Happy with service from Sanj :)
Really happy with my service from Sanj ! Came in and got exactly what I asked for, answered any questions I had, really helpful
August 19, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hey Lucie,
Thanks for the feedback and support for Sanj!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Staines
Hi. Thank you for your review for Akash. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Service
Sanj was very helpful and made the process very quick and easy !
August 8, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hey Sheila,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service at Staines
Sanj at Staines was so patient and he went out of his way to help . He resolved the problem and he genuinely wanted to help . Great customer service .
July 12, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hey Christine,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sanj was very helpfull in explaining…
Sanj was very helpfull in explaining different deals and options !
July 13, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hi Faith,
Thanks for your lovely review for Sanj. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Akash made it nice abd east to eternal…
Akash made it nice abd east to eternal sim only plan
July 13, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hi Dilek,
This is a great review for Akash. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Staines
Hi Makbule,
Thanks for taking your time to leave this review for Akash and Sanj.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very amazing customer service 👌🏽
June 6, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hey Kareem,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service and hospitality
June 5, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hey Savva,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Had a smooth and stress free service in
Had a smooth and stress free service in staines. Akash and swayem was great to deal with and made the transaction nice and easy.
June 5, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hey Asim,
Thanks for letting us know what an amazing job both Akash and Swayem did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Swayem gave us an excellent service…
Swayem gave us an excellent service Thank You Vodafone!
June 1, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hey Judith,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Friendly excellent service 100% happy
May 27, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hey Lisa,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Today I was been to phone shop staff…
Today I was been to phone shop staff his name it MO he it’s very hard work and very helpful with me today as the Vodafone shop @ stain my phone was having a problems but I got sorted out by Mohammad he it’s very helpful good service and all staff it’s very friendly so I would like to say thank you for all you done today .
May 21, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hey there,
Thanks for letting us know what an amazing job Mo did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Akash and Swayem provided brilliant…
Akash and Swayem provided brilliant service. Very friendly, professional and courteous. And they recommended a brilliant deal for me.
May 19, 2023
Unprompted review
Reply from Vodafone UK - Staines
Thanks for your awesome feedback for the guys Shah.
All the best,
The Vodafone Social Media Team
Great!
Akash and Swayem helped me get a brilliant deal for my sim, would definitely recommend!
May 19, 2023
Unprompted review
Reply from Vodafone UK - Staines
Thank you for your review Mariyam. It's good to read our team were able to help to with your new contract.
Thanks again,
The Vodafone Social Media Team
Great service
Swayem and Akash provided great service, both were very helpful and got me the best deal for my sim.
May 19, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hi Adaminah, thank you for your continued support and great feedback for Swayem and Akash.
Thanks again,
The Vodafone Social Media Team
Fantastic fast service from Sanj
Fantastic fast service from Sanj, very friendly, worked hard to deliver best service. Really made my experience nice and easy. This will be my go to store now.
May 17, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hi MM,
This is such an amazing review for Sanj. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Sanj & Akash are Amazing
Sanj & Akash are Amazing.
They helped me a lot and were efficient.
May 16, 2023
Unprompted review
Reply from Vodafone UK - Staines
Hey Diana,
Thanks for the lovely review and fantastic support for Sanj and Akash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.