Vodafone UK - Stamford Reviews 

142
TrustScore 5 out of 5

4.9

33 High Street, PE9 2BB STAMFORD, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Chris was fantastic with us all day. We came in ready for 2 separate contacts but he told us he could save us money in one go as my wife was already with Vodafone. We were so happy with our phone deal... See more

Company replied

Rated 5 out of 5 stars

We only came in to the store as we were passing by, but ended up leaving with a great deal on 2 phone contacts! Chris was amazing and gave us lots of helpful information. We are extremely grateful for... See more

Company replied

Rated 5 out of 5 stars

Devan was fantastic at Vodafone. He took the time to understand our needs, found ways to reduce our phone bills, and saved us a significant amount of money. Really helpful, knowledgeable, and friendly... See more

Company replied


Company details


Contact info

  • 33 High Street, PE9 2BB, STAMFORD, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(142)

42,916 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rob was fantastic

Rob was fantastic, at Stamford very knowledgeable and gave a great service.

May 6, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Steve,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful Robert and Luke

Both Robert and Luke were extremely helpful in sorting out my account. They were able to answer all my queries and questions

May 7, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Smooth fast painless

May 1, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Annette,

It's wonderful to hear such positive feedback from you! We truly appreciate it.

Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Been a customer for many years and so pleased we have a local shop.

April 29, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Joan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone Update

Went into Vodaphone shop last Thursday to get advice about updating phone. Spoke to Edwin who was very knowledgable and sorted us out a great deal on phone and airtime. Picked up phone this morning and a very helpful Sophia assisted by transfering all data and apps. A great customer service throughout.

April 25, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Sheila,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great job no problems at all

Great job no problems at all. Friendly approaches ataff sorted phone and updated sim thanks Rob and chris

April 22, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Nick,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sorted out my new sim card a treat

Sorted out my new sim card a treat, all very helpful, thanks.

April 22, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Brian,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to the Stamford branch for…a new iPhone

I went to the Stamford branch for advice about upgrading to an iPhone 15. Both members of staff (Luke and Sophia) were extremely patient and helpful.

April 21, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from the duo team in…

Brilliant service from the duo team in Stamford branch, thank you for setting us up and making everything straight forward!

April 21, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service in store

Very polite love popping in for advice and lots of help patience with older people keep up the good work. Ryan and Rob always give great customer service

April 15, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Lorna,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service in Stamford

I have pre-ordered my new Google Pixel 9a from Vodafone in Stamford. Luke was absolutely brilliant very knowledgeable and friendly explaining the features and monthly cost for my plan. I'm collecting my phone on Thursday 10th April.

April 3, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Amanda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Experience

Staff were very helpful, experienced and thorough, took their time to go through everything with me and really helped me out with my phone and broadband

March 23, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Lee,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really recommend the in store team for…

Really recommend the in store team for knowledge, technical stuff and general empathy
Rob is such a patient and helpful person an asset to the team who are all very experienced and friendly

March 28, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hi Christine,

We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Best wishes,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan - Excellent

Ryan was really knowledgeable and helpful and facilitated a good deal on our future SIM card usage. Very personable and a pleasure to deal with him.

March 15, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in to the store to ask about an…

I came in to the store to ask about an upgrade. I was welcomed by Luke and he was extremely helpful and polite. I will definitely be going back.

February 28, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Customer Service

Today I visited the Stamford store to as my Airtime Plan was due renewal, and I wanted to see what options were available to me. We were warmly greeted on entering the store and were looked after by Ryan. After a few minutes of discussing options and Ryan checking phone usage I gave come away on a better and cheaper deal, I wasn’t expecting that outcome! We then had a discussion about home broadband and the Vodafone options and compared against our current provider. After Ryan showed us available packages and explaining the process we have signed up for Vodafone to become our broadband provider, not only is the speed better but the price is considerably lower than our current provider. We have already received confirmation emails/texts regarding the installation. Thank you Ryan and the other Store members we engaged with today.

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Knowledgeable representatives catered for our needs.

January 12, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hi Andrew,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade service

Great to be able to update my contract for both my phone and broadband service - Ryan was very helpful and professional to get me the best deal with some good advice. (Stamford Branch -PE9)

January 22, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hi Ross,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was extremely helpful

Ryan was extremely helpful, listened to what I needed from my mobile phone, gave me comparisons so that I able to choose the best option at the best price. He also gave me interesting information on Broadband speeds and prices, which was very enlightening.

January 15, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hi KH,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Ryan this morning

Great service from Ryan this morning, listened to my needs and advised on a new contract. Very efficient and professional service.

January 11, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look