Vodafone UK - Stamford Reviews 

142
TrustScore 5 out of 5

4.9

33 High Street, PE9 2BB STAMFORD, GB


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Rated 5 out of 5 stars

Chris was fantastic with us all day. We came in ready for 2 separate contacts but he told us he could save us money in one go as my wife was already with Vodafone. We were so happy with our phone deal... See more

Company replied

Rated 5 out of 5 stars

We only came in to the store as we were passing by, but ended up leaving with a great deal on 2 phone contacts! Chris was amazing and gave us lots of helpful information. We are extremely grateful for... See more

Company replied

Rated 5 out of 5 stars

Devan was fantastic at Vodafone. He took the time to understand our needs, found ways to reduce our phone bills, and saved us a significant amount of money. Really helpful, knowledgeable, and friendly... See more

Company replied


Company details


Contact info

  • 33 High Street, PE9 2BB, STAMFORD, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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4.9

All reviews

(142)

42,916 reviews in the last 12 months

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Rated 5 out of 5 stars

We popped into our local Vodafone store…

We popped into our local Vodafone store where Chris was very helpful, approachable, informative and knew his stuff!
He soon got us sorted and we’re happy with our purchase.

January 10, 2025
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Wonderful customer service and very…

Wonderful customer service and very helpful from Dave

December 22, 2024
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hi Sonam. Thank you for your review for Dave. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick service

Quick service, polite service

December 21, 2024
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hi Michael,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb staff

Superb staff - knowledgeable and super helpful.

December 19, 2024
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Luke, Thanks for your feedback, it's always good to see our team were so helpful. All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Robert was very helpful

Robert was very helpful

November 18, 2024
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hi Mark,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Rob was very helpful in solving the…

Rob was very helpful in solving the problem I had on my account and it was resolved very quick

November 19, 2024
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hi Debbie,

It's great to hear your feedback, thank you for taking the time to leave a review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Rob was really helpful in finding the…

Rob was really helpful in finding the right soloution for my problem

November 16, 2024
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hi Faye,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan gave excellent service

Ryan gave excellent service. Quick and prompt and very courteous

September 28, 2024
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chirs was excellent

Chirs was excellent

September 28, 2024
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was very helpful today.

Ryan was very helpful today.. Great service

September 20, 2024
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hi Roy,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone

Ryan was incredibly helpful. Can't recommend enough. Thank you

September 20, 2024
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hi Lynne,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Rob was excellent

Rob was excellent. Very helpful lad.

September 5, 2024
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Yvonne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went in to my local store to upgrade…

I went in to my local store to upgrade my phone the gentleman who dealt with me was kind helpful and would recommend Vodafone to anyone

August 7, 2023
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hi Donna,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service and personal…

Excellent customer service and personal care to ensure that we received the best deal. V personable and friendly. Would recommend.

July 22, 2023
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Anneke,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saved £50 on my old contracts!

Popped into the Stamford branch to ask a simple question about my bill & ended up saving over £50 on all my 3 contracts!! Devan was so helpful would recommend popping in yourself to see if you can save on your contract(s) 👍

July 17, 2023
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hi Carol,

This is a great review for Devan. I’m glad to hear you found the best options and saved money when visiting the store. Thanks for taking your time to review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Bradley was soooo helpful and…

Bradley was soooo helpful and personable he should be rewarded!

June 30, 2023
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Adele,

Thanks for the lovely review and fantastic support for Bradley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome

Awesome, really helpful

June 30, 2023
Unprompted review
Vodafone UK - Stamford logo

Reply from Vodafone UK - Stamford

Hey Chris,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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