I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... See more
Company replied
Location
Switch location42 Queensway, SG1 1EE Stevenage, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.
Company replied
Even though there was not an eventual sale the service and pleasantness from the store was outstanding. I was served by Venkata who clearly answered all my queries. This is why I have been with Vodaph... See more
Company replied
I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stevenage
Written by the company
Contact info
42 Queensway, SG1 1EE, Stevenage, United Kingdom
4.9
Excellent
286 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gertrude ia a wonderful friendly young…
Gertrude ia a wonderful friendly young lady . Gertrude is very knowledgeable and helpful . Gertrude has sorted my account and I am very happy
June 3, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had the most amazing experience with…
I had the most amazing experience with Tony today I have zero idea about phones and he helped me from start to finish with my upgrade, recommend him to everyone he’s a star I will be letting family and friends know we’re to go when needing new phones x
June 2, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Sienna,
Thanks for the lovely review and fantastic support for Tony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from joao and very…
Very good service from joao and very well mannered staff
May 26, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Venkat very good and helpful great…
Venkat very good and helpful great member for your team
May 19, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Anil is and expect he done a good job…
Anil is and expect he done a good job for me.I do appreciate his services
May 8, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Jackelin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joao has been very helpful
May 7, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stevenage
Hey Shan,
Thanks for the lovely review and fantastic support for Anil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All i could say that if they move the…
All i could say that if they move the amazing Gertrude I won't be coming the store again. GERTRUDE is amazing 👏 🤩
May 2, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Rose,
Thanks for the lovely review and fantastic support for Gertrude.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great service from Gertrude…
I had a great service from Gertrude today.
May 1, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Steve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Anil extremely helpful fixed my…
Anil extremely helpful fixed my problems very quickly and efficiently.
April 10, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Christine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Anil is really a professional,he…
Anil is really a professional,he attends to me calmly even when I told him to cancel the set up he did,he just calmly explain why I should do it,
I recommend him as a good customer service officer
April 8, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Anil the experience today was very good…
Anil the experience today was very good with an excellent service and very helpful attitude.
April 8, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Papworth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We have the best experience with …
We have the best experience with venkat. He help up with all the questions we have . We really appreciate his time and effort. We will definitely come back to him again.
April 2, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Gertrude was helpful and reduced the…
Gertrude was helpful and reduced the price of my plan
April 1, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Marlene,
Thanks for the lovely review and fantastic support for Gertrude.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from joao managed to fix…
Great service from joao managed to fix my problem
March 10, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Alzoubi,
Thanks for the lovely review and fantastic support for Joao.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stevenage
Hey Deborah,
Thanks for the lovely review and fantastic support for Anil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stevenage
Hey Ify,
Thanks for the lovely review and fantastic support for Anil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Anil very good service and hepful
March 10, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anil is very helpful very knowledgeable…
Anil is very helpful very knowledgeable and am so satisfied about how is make he is job 💪
March 10, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Tudorel,
Thanks for the lovely review and fantastic support for Anil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anil very helpful and issue sorted.
Anil very helpful and issue sorted.
March 10, 2026
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Diana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.