I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... See more
Company replied
Location
Switch location42 Queensway, SG1 1EE Stevenage, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.
Company replied
Even though there was not an eventual sale the service and pleasantness from the store was outstanding. I was served by Venkata who clearly answered all my queries. This is why I have been with Vodaph... See more
Company replied
I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stevenage
Written by the company
Contact info
42 Queensway, SG1 1EE, Stevenage, United Kingdom
4.9
Excellent
288 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Came to see Mayukh to rectify a problem…
Came to see Mayukh to rectify a problem regarding my data plan and his customer service was super.
November 6, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Anil was absolutely fantastic today
Anil was absolutely fantastic today. I’m pretty clueless with phones etc and he explained everything through for me and the process of getting a new phone was so easy. Top top man
November 6, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Came in to store with email problems…
Came in to store with email problems and Venkata spent a lot of time fixing it. Manager Glenn stepped in for great advice.
Definitely recommend this store!!
November 5, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Anil is good and helpful
Anil is good and helpful , sought out my phone
November 3, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
Hi. We're so glad to hear that you received such great support and that your phone issue was resolved. We appreciate your lovely review! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anil was very helpful
Anil was very helpful. Excellent service - thoroughly recommend.
November 3, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
Hi. We appreciate your review and are so happy to hear that you found our service helpful. We value your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joao and Ross were fantastic and so…
Joao and Ross were fantastic and so helpful. Spend ages sorting my son’s phone and kept the stress levels for me very low.
Great service and teamwork 💯 recommend
October 25, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
Hi. We're happy to hear that the team was so helpful in resolving the phone issues. We appreciate your recommendation and are glad the service kept your stress levels low. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience at Vodafone shop
Amazing experience at Vodafone shop. Came for an upgrade to phone +sim from Sim only. Anil was very professional, patiently answering my questions and explaining it all to me.
October 20, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gertrude was helpful with setting up…
Gertrude was helpful with setting up our New HBB for us and got us a good deal
October 19, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Stevenage
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Gertrude was very helpful and set up my…
Gertrude was very helpful and set up my phone
October 13, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Stevenage
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Glenn fixed my email problem
Glenn fixed my email problem. Would recommend this store to all my friends & family
October 1, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Karen,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
My experience
Anil was very helpful knowledgeable in helping with new phone great customer service.
September 25, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Glenn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stevenage
Hi Robert,
Thank you so much for your wonderful review.
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Gertrude has been amazing
Gertrude has been amazing, friendly and so helpful
September 6, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Anil
Anil
Present experience in the shop today, explained everything through with me. Checked it was all OK twice, very reassuring
September 4, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
We're happy to hear that you found the explanation thorough and reassuring during your recent visit. We appreciate you taking the time to share your positive experience with us.
Thanks,
Vodafone Social Media Team
Anil was helpfull in helping me sort…
Anil was helpfull in helping me sort out the upgraded plan.x
September 2, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Anil assistant was very helpful.
September 1, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Gertrude at Vodafone Stephen age…
Gertrude at Vodafone Stephen age extremely helpful and very patient and we could not have done this without her help
August 22, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very pleased with service from Glenn in…
Very pleased with service from Glenn in Stevenage. All very helpful and polite.
August 6, 2025
Unprompted review
Reply from Vodafone UK - Stevenage
Hey MrsJoanEthelGrant,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.