I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... See more
Company replied
42 Queensway, SG1 1EE Stevenage, GB
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I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... See more
Company replied
Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.
Company replied
Even though there was not an eventual sale the service and pleasantness from the store was outstanding. I was served by Venkata who clearly answered all my queries. This is why I have been with Vodaph... See more
Company replied
I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... See more
Company replied
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42 Queensway, SG1 1EE, Stevenage, United Kingdom
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anil was brilliant and helpful with everything he could do

Reply from Vodafone UK - Stevenage
anil is assisting with my upgrade , great patience and helpful

Reply from Vodafone UK - Stevenage
Getting a new phone sorted was super quick thanks to Anil

Reply from Vodafone UK - Stevenage
Gertrude was incredibly helpful and very friendly, able to assist with phone choice and advice. She even remembered me from my last visit 2yrs ago.

Reply from Vodafone UK - Stevenage
I saw Tony today. He was extremely helpful. He explained everything clearly which made my choice of phone very easy.

Reply from Vodafone UK - Stevenage
The people I dealt with were very helpful. Glenn was particularly patient helping me going through everything.

Reply from Vodafone UK - Stevenage
Had a really easy time sorting my phone. Gertrude was very friendly and helpful and sorted it all for me +++++

Reply from Vodafone UK - Stevenage
My husband and I saw Gertrude today to upgrade our phones. We were anxious but she was so friendly, helpful and explained everything so well. She was very smiley and is clearly very knowledgeable. We feel she is a real asset to Vodafone

Reply from Vodafone UK - Stevenage
Very efficient problem sorted straightaway From Anil

Reply from Vodafone UK - Stevenage
Came in with a problem and Joao sorted it out with no problem.

Reply from Vodafone UK - Stevenage
Visited the store due to a sim problem ,Anil assisted me in resolving the issue by reaching out to customer service.

Reply from Vodafone UK - Stevenage
Gertrude provided me a very very service this morning. I have been struggling to access my account, yet she took her time and did all the set up though the store was a busy

Reply from Vodafone UK - Stevenage
Gertrude was do very helpful. Made the experience so much more pleasurable and not stressful.

Reply from Vodafone UK - Stevenage
Gertrude wsd helpful and supported us wth the upgrade

Reply from Vodafone UK - Stevenage
Great service by Mayukh. Very pleasant experience. Advised and given discount on my airtime.

Reply from Vodafone UK - Stevenage
Gertrude was so lovely, she helped me with everything I needed. I lost my phone and was in trouble but she has sorted all my problems including saving my data from my lost phone! Much appreciated!

Reply from Vodafone UK - Stevenage
Gertrude was wonderful today, she transfered all my data from the old device with grace and poised. as an elderly lady I always struggle to type-I spent more than an hour with her, but she didn't complain. She was respective all along

Reply from Vodafone UK - Stevenage
Very helpful staff with good attitude.
highly recommend

Reply from Vodafone UK - Stevenage
Within an hour and half Gertrude brilliantly sold us iPhone 16 with much saving than our old plan, plus she graceful transferred our data on both phones. Such a great lady

Reply from Vodafone UK - Stevenage
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