I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars. She fully underst... See more
Company replied
Location
Switch locationUnit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
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See what reviewers are saying
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other... See more
Company replied
Quick and friendly service. Brandon answered all my questions.
Company replied
Lindsey at the Stirling branch went above and beyond to make the experience of switching my phone snag free and enjoyable. She provided an excellent service, guided me through every step and gave me a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stirling
Written by the company
Contact info
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, United Kingdom
4.9
Excellent
180 reviews
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I went for an upgrade at Vodafone…
I went for an upgrade at Vodafone Stirling and Caitlin helped me pick out a phone and plan that suited my needs. She was very nice, polite and easy to talk to.
May 28, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Robertson,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Found the experience stress free.
Found the experience stress free.
Well explained as I am of the older generation.
Thanks to Caitlin.
May 28, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Helen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and approachable staff that clearly understood my issues.
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars.
She fully understood my needs, and explained very clearly a very confusing situation that I was dealing with.
May 26, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stirling
Hey Patricia,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Lindsey at the Stirling branch went…
Lindsey at the Stirling branch went above and beyond to make the experience of switching my phone snag free and enjoyable. She provided an excellent service, guided me through every step and gave me advice I could trust. Thank you!
May 6, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Ho-Yi,
Thanks for the lovely review and fantastic support for Lindsey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt was very helpful
Matt was very helpful, made it a quick and easy process to set up our new wifi contract
May 6, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Grace,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum was a top class guy with…
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other manager I can’t quite remember her name but she was very helpful too, we had a great wee chat also. I actually enjoyed my wee visit to Vodafone. Although stressed out when I got there. Top class customer service. Hope the managers meeting goes well and Rock those shorts mate. 🤝 all the very best.
April 30, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum was really great in helping me…
Callum was really great in helping me when I was enquiring about an upgrade, speaking me through all my options without trying to push my decision. He even helped entertain my little boy when he was getting restless. Great service!
April 28, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Jenna,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very very helpful in every way
Very very helpful in every way. Callum was excellent!
April 27, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hi Laura, thank you so much for your wonderful review and the amazing support you’ve shown for Callum, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Superstar Susie! 🌟
Susie went above and beyond to assist me with getting the best fibre and sim deal, 10/10 would be more than happy to do business here again 😁
April 25, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Tharunesh,
Thanks for the lovely review and fantastic support for Susie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The best customer service
The best customer service i have had in a long time couldn’t have been any better and will definitely be back again!
April 18, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Nathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stirling
Hey Andrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courteous staff and very helpful
Courteous staff and very helpful. Served by Caitlin.
April 13, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Steve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I been Vodafone shop in Stirling this…
I been Vodafone shop in Stirling this morning Caitlin was amazing she was very helpful and friendly so much help.and give me very good deal .l need to go next month again for different deal.soo it was amazing l am very happy.
April 10, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Mustafa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very Happy!
Very good experience. Alex was fantastic in finding me the best phone and sim deals and explained everything perfectly adapted to my phone needs.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Went into the store just to top up…
Went into the store just to top up data. Caitlin was extremely helpful and reminded me that my airtime was out of contract. By the time I left caitlin had renewed my airtime contract with a very good rate.
April 7, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Ambassador for Vodafone
Josh, despite me having already purchased a phone from his colleague on the weekend just before closing, kindly dedicated an extra 45 min of his time explaining what I purchased and helped me understand the new phone details. He is a credit to vodsfone and the reason I didnt cancel my contract. Thank you.
April 1, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Josh was incredible! He was friendly and effecient and saved me money in the long run! The whole team were friendly and supportive, Tegan and Alexander also tagged in to help with my issue and were lovely.
March 25, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Isla,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ronnie was super helpful
Ronnie was super helpful and saved me money on my broadband
March 17, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Tegan who was learning…
Was served by Tegan who was learning the job but already she had a great understanding and was able to help me get a better deal on my phone plan. Will be back to make sure I get this great service in future.
March 20, 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey James,
Thanks for the lovely review and fantastic support for Tegan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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