Vodafone UK - Stirling Reviews 

202
TrustScore 5 out of 5

4.9

Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB


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Rated 5 out of 5 stars

I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... See more

Company replied

Rated 5 out of 5 stars

Great experience in Stirling store. Susie was a fantastic help to me, I’m not the best on tech. She took her time with me, explained everything thoroughly. A massive asset to Vodafone

Company replied

Rated 5 out of 5 stars

Your sales assistant Matt (in Stirling) was most helpful. His knowledge of your products was very impressive and the advice given whilst purchasing my new phone was most valuable. I would recomme... See more

Company replied

Rated 4 out of 5 stars

Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Stirling

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

42,251 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and efficient service in the…

Quick and efficient service in the Stirling branch of Vodafone when upgrading my phone. Susie was great at working out what suited me best regarding my contract. I always find the staff here very approachable.

November 3, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent help

A wait to be seen but first class help from Matthew who listened well and provided sensible advice.

November 5, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Lindsey

I was getting nowhere online so went to the Stirling store where Lindsey was very patient and helpful .

November 2, 2025
Unprompted review
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Reply from Vodafone UK - Stirling

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Customer Sevice

I had trouble transferring data from iPhone 5s to my new 16e iPhone .
I tried unsuccessfully to get help online from Vodafone .
I then decided to drive 25 miles to Vadafone in Stirling which was a smart move . Entering the branch I was greeted by Lindsay , explained my situation with my new iPhone and immediately she responded , not a problem I will set up phone and transfer data . Lindsey was excellent and set up my phone in a very professional manner with no fuss .
Five star customer service by Lindsey .
Many thanks
Jim Hunter .

October 29, 2025
Unprompted review
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Reply from Vodafone UK - Stirling

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stirling vodafone Matthew and alex 5 stars

Matthew - great sales rep couldn't ask for more information than what he provided me with info and deal I had taken. Great guy very informative and easy to understand cant fault the guy 10 out of 10

Alex - Matthew wasn't in store but I took in the information Matthew had given me and Alex was able to sort my deals out with no issues and great dealing with him cant fault him either 10 out of 10

Thank you Matthew and alex from stirling vodafone

October 25, 2025
Unprompted review
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Reply from Vodafone UK - Stirling

Hi. We're happy to hear that you had such a positive experience. We really appreciate the feedback regarding the service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sim swap and number change

Well I’ve been going through a rough time losing my phone and today I was in the shop to get my number switched as my old one was compromised. In doing so Lindsey was incredibly helpful making me feel 10x better about my situation. She helped me and my mum to get everything sorted smoothly and asap. Would thoroughly recommend anyone get help from her!

October 25, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

Hi. We appreciate your feedback and are so glad to hear that you had such a positive experience. It's great to know that the assistance you received made you feel better about your situation. We're grateful for your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best ever customer service from…

Best ever customer service from Vodafone. Suzie was not only knowledgeable but thoughtful and kind.
I can't express my gratitude enough for her assistance in resolving our complicated issues.

October 25, 2025
Unprompted review
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Reply from Vodafone UK - Stirling

Hi. We're happy to hear that you received excellent support. We appreciate you taking the time to share your positive experience. If you need anything else, please reach out to our team on social media. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Alexander at Vodafone, Stirling was very knowledgeable and polite.

October 25, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

Hi. We're happy to hear that you found our advisor in Stirling to be knowledgeable and polite. Thank you for sharing your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Knowledgeable and polite staff

The girl Lindsay was very knowledgeable and discussed everything clearly and easily to understand, her customer service was excellent. I changed 1 plan to a sim only plan and upgraded my mobile to a new phone and plan with a tablet, which I was unsure I was going to do and was originally just going in to look at possible changes but due to her excellent customer service I upgraded

October 21, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lindsey was very friendly and still…

Lindsey was very friendly and still professional. Taking the time to understand what we were looking for and providing suitable options. Great experience and left happy with a new device and contract.

October 11, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was excellent

My Husband was in the shop today looking for a new phone as he had lost confidence in his old phone due to it switching off all the time. Matt was amazing with him very knowledgeable and patient and helped him find the best phone to suit him. We were so grateful to Matt and his patience

October 9, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service.
Lindsey was brilliant and very helpful.
I'll look forward to seeing her again.

October 8, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service - Vodafone Stirling - Liam

A big thanks to Liam who provided excellent service. A great subject matter expert and exceedingly helpful. The transaction was quick too. Thanks Liam, top man!

October 6, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Needed help with our newly delivered mobile. Matthew was excellent in providing that help. He was cheerful, polite and professional in the way he delivered that assistance to us. We left the shop with every expectation fulfilled. He is credit to Vodafone.

October 2, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

Hey John,

Thanks for the lovely review and fantastic support for Matthew. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Susie

Excellent service from Susie who spent a lot of time to understand my wife's and my needs before suggesting new phones. After a couple days one proved to be less than ideal and it was returned with no fuss. Been with Vodafone for about 30 years and have no intention of changing.

September 26, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

Hey Alistair,

Thanks for the lovely review and fantastic support for Susie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone fixed!

We bought a new phone and had issues! Lindsey was amazing and helped fix the issue! She was also very friendly and made us feel comfortable that she could fix this! Which she did! One delighted daughter, Lindsey is a credit to your company!

September 28, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

Hey Jill,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ronnie was fantastic

When we went to get phone up and running the gentleman who helped us Ronnie at the Stirling shop was absolutely fantastic a real credit to the company nothing was too much bother thankyou very much

September 21, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone transfer

I needed help to transfer the data from my old phone to my new phone. Liam was able to transfer everything across despite the issues because it was an old phone. I was very happy with his service

September 18, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Susie!

Susie saved the day by helping me get set up with a UK number! She was friendly, answered any questions I had, and helped me find the best suited plan for my needs.
Thank you again!

September 16, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

Hi Paige. Thank you for your review for Susie. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help in finding suitable SIM and Internet contract

Excellent service, helpful staff at the Stirling branch, and a very good deal. Liam went the extra mile to find a solution that suits my current needs. Very much appreciated and highly recommended.

September 14, 2025
Unprompted review
Vodafone UK - Stirling logo

Reply from Vodafone UK - Stirling

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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