I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... See more
Company replied
Location
Switch locationUnit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
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See what reviewers are saying
Great experience in Stirling store. Susie was a fantastic help to me, I’m not the best on tech. She took her time with me, explained everything thoroughly. A massive asset to Vodafone
Company replied
Your sales assistant Matt (in Stirling) was most helpful. His knowledge of your products was very impressive and the advice given whilst purchasing my new phone was most valuable. I would recomme... See more
Company replied
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stirling
Written by the company
Contact info
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, United Kingdom
4.9
Excellent
202 reviews
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Elyse was wonderful
Elyse was wonderful, Incredible service and Easy to work with.
September 14, 2025
Unprompted review
Reply from Vodafone UK - Stirling
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Stirling Store
We visited today and Alex attended to us. He was very clear at giving us all the options so that we could choose what suited our needs best. Alex was very professional and polite and friendly. Would recommend this store.
September 13, 2025
Unprompted review
Reply from Vodafone UK - Stirling
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Alex did an excellent job
Alex did an excellent job, great service all round
September 7, 2025
Unprompted review
Reply from Vodafone UK - Stirling
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Explained everything very clearly and…
Explained everything very clearly and answered all our questions.
September 6, 2025
Unprompted review
Reply from Vodafone UK - Stirling
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great product knowledge from the young…
Great product knowledge from the young lady who dealt with us today. First class communication skills, lovely friendly manner. Not only did we upgrade a mobile phone but she saved us a fortune on our broadband by switching over to Vodaphone.
September 5, 2025
Unprompted review
Reply from Vodafone UK - Stirling
We appreciate your wonderful review and highlighting the team member's expertise. We're happy to hear that they provided excellent service and helped you with your mobile and broadband needs.
Thanks,
Vodafone Social Media Team
Ronnie was patient
Ronnie was patient, competent and not only sorted out our issues but got Vodafone a new broadband customer as we took out a contract with you. Gave us excellent advice on using mobile phones abroad. Full marks.
August 31, 2025
Unprompted review
Reply from Vodafone UK - Stirling
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone Broadband Switchover
I visited Vodafone in Stirling today and was greeted by a lovely young man named Alex. I explained my broadband situation and he sorted me out with a great two year deal. He was very patient and helpful. Alex also contacted our old broadband provider to save me the hassle of cancelling. Now just waiting for it all to be switched over. Fingers crossed this part is just as easy.
August 28, 2025
Unprompted review
Reply from Vodafone UK - Stirling
Hey William,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful team members
I had great service from 3 different team members in this store. They were all very friendly and helpful, and very knowledgeable. I was grateful to be able to sort out my phone contract in person as I find the website process more confusing than it used to be.
Particular shout out to Lindsay, who helped with my trade in. Unfortunately I can’t remember the other team member names.
August 2, 2025
Unprompted review
Reply from Vodafone UK - Stirling
Hey Gill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The person (Lindsey) I dealt with was…
The person (Lindsey) I dealt with was informative and friendly!
August 23, 2025
Unprompted review
Reply from Vodafone UK - Stirling
Hey Cheryl,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lindsey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into the store in Stirling…
Came into the store in Stirling expecting the usual off hand experience from broadband retailers. I was really surprised by the level of service that Lindsey gave us. Quick, efficient, everything explained and appointment for installation agreed.
August 14, 2025
Unprompted review
Reply from Vodafone UK - Stirling
Hi Ian,
We're happy to hear that you were surprised by the great service you received in our Stirling store. We appreciate you taking the time to leave us this positive feedback regarding your experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Purchase of an iPhone 16
On the two occasions that we recently visited the Stirling store, we were fortunate enough to be served by Lindsey. She was friendly and helpful, efficient and professional - a great asset to the company!
August 14, 2025
Unprompted review
Reply from Vodafone UK - Stirling
Hi Elaine,
We're happy to hear that you enjoyed your visits to our Stirling store. We appreciate the feedback and it's great to know that the team member was so helpful and professional.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great service and good adviser
Great service and good adviser
Very polite and helpful with everything I asked for
August 17, 2025
Unprompted review
Reply from Vodafone UK - Stirling
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful and friendly
Very helpful and friendly, went out of his way to help.
August 15, 2025
Unprompted review
Reply from Vodafone UK - Stirling
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liam @ Stirling branch
Liam was very helpful and sorted me out with new iPhone/ contract etc. Patient/ professional/ polite. Many thanks it was great to have face to face contact instead of online!
August 11, 2025
Unprompted review
Reply from Vodafone UK - Stirling
Hey Mags,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Service.
Declan was very helpful, informative & had excellent customer service skills. I am not a tech kid but he explained everything clearly. We left the store knowing that we were given the best deal for us.
August 7, 2025
Unprompted review
Reply from Vodafone UK - Stirling
Hey Karen,
Thanks for the lovely review and fantastic support for Declan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lindsey from Vodafone stirling
Lindsey was very helpful and made me feel so welcome, she answered every question I asked and I could t thank her enough for how easy the whole process was.
August 5, 2025
Unprompted review
Reply from Vodafone UK - Stirling
Hey Andrew,
Thanks for the lovely review and fantastic support for Lindsey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lindsey from the Stirling store was…
Lindsey from the Stirling store was very professional and helpful. Sending my faulty phone away for repair
July 22, 2025
Unprompted review
Reply from Vodafone UK - Stirling
Hi Fiona,
Thank you so much for your wonderful review and the amazing support you’ve shown for Lindsey —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Really friendly, prompt and great customer service
Went in with my neighbour to update the username and email on the account as it was registered under her late husband's name, even though we already contacted Vodafone's bereavement team who didn't update the email.
Lindsey, in store was absolutely amazing and updated all the required details very quickly. She gave us information on broadband , bills and future upgrades as well. Extremely friendly and lovely personality. Really made our experience an enjoyable one.
July 30, 2025
Unprompted review
Reply from Vodafone UK - Stirling
Hey,
Thanks for the lovely review and fantastic support for Lindsey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stirling
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Service
Very patient, friendly, calm and understanding with my mum as she doesn’t know much about technology.
Thank you Brandon (Stirling Branch)
July 25, 2025
Unprompted review
Reply from Vodafone UK - Stirling
Hey Janet,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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