Bianca was absolutely incredible got me a fantastic deal after being totally done over by plan.com. great new phone unlimited data all for less than I was paying for a sim only.
Company replied
73 Merseyway, SK1 1QW STOCKPORT, GB
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Bianca was absolutely incredible got me a fantastic deal after being totally done over by plan.com. great new phone unlimited data all for less than I was paying for a sim only.
Company replied
Sam at the Stockport Precict shop went above and beyond He was charming calming competent and professional My phone had a virus and I was panicking He sorted it out so effectively and I'm really... See more
Company replied
Oh my goodness! This team in Stockport is an amazing ‘selection of GEMs’ <3 the entire crew had been soooo welcoming, professional, helpful & friendly! The team helped us and our case TOGETHER & they... See more
Company replied
My experience at first with Vodafone wasn't a great one as all issues wasn't resolved over the phone and in store However I went again met a staff named Sam at Vodafone store in Stockport. He was so... See more
Company replied
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73 Merseyway, SK1 1QW, STOCKPORT, United Kingdom
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Mubs was very helpful took us a while to sort what we were looking for but it was a confusing request very kind and helpful

Reply from Vodafone UK - Stockport
Today visited the Stockport Store to be greeted by Sam. My son has a new IPhone 17 but his old phone was broke due to water in it. Sam went above and beyond customer service with us. He was extremely professional, very polite with a constant smile. He dealt with our problem very efficiently. He is an asset to the Company!!

Reply from Vodafone UK - Stockport
Amir was so helpful! Straight forward and easy experience to upgrade my phone :)

Reply from Vodafone UK - Stockport
Amir was a massive help in talking through the options I had for upgrade and helped me save money on my monthly payments. Excellent customer service.

Reply from Vodafone UK - Stockport
Mubs was absolutely brilliant from beginning to end talked us through everything was very friendly and made me and my daughter feel so comfortable even managed to help my daughter get her first contract so thank you so much 5 stars all round

Reply from Vodafone UK - Stockport
Great customer service Amir was very easy going and explained everything

Reply from Vodafone UK - Stockport
Amir went above the board with customer service experience.He was very friendly,resourceful,empathetic,caring,considerate and exactly helpful,just to mention but a few.

Reply from Vodafone UK - Stockport
I spoke to Bianca at the Stockport store. After a previous bad experience with Vodafone, Bianca was incredibly helpful, gave me clear options and updated my contract accordingly. I was planning to leave Vodafone however having dealt with Bianca, my kind has been changed.

Reply from Vodafone UK - Stockport
⭐️⭐️⭐️⭐️⭐️
I purchased a SIM card package from Amir and had a very smooth experience. Everything was clear and straightforward from the start, activation was fast, and I received exactly what was promised.
Amir was professional, responsive, and helpful whenever I had a question. Overall, a reliable and hassle-free service. I would definitely recommend him to anyone looking for a SIM card package.

Reply from Vodafone UK - Stockport
Bill was extremely friendly and helpful

Reply from Vodafone UK - Stockport
Excellent customer service, Amir went above and beyond, walked in to sort a sum card left with the SIM card and a cheaper monthly phone bill.

Reply from Vodafone UK - Stockport
Good knowledge of what the staff is doing
Good advice and good guidance

Reply from Vodafone UK - Stockport
I was waiting for my sim to be delivered but unfortunately it was not after 5 days spoke Vodafone customer service they told it’s better for me to go to Vodafone store to get my replacement SIM card, and I been Vodafone Stockport store to replace my sim . I had my British passport with and my bank card including bank statement . The person was there he was refused to replace my new contact sim !! Because he said he want proof of address it has to be only driving license!!! While I had my British passport and bank statement and bank card with .so I just happily requested my new contact to be cancelled and was cancelled I will never ever get anything from Vodafone and I will highly not recommend it

Reply from Vodafone UK - Stockport
Great service provided by Jake in store - really efficient, great advice and really nice guy - thanks a lot Jake..!!

Reply from Vodafone UK - Stockport
Sam and tee were very helpful with my hbb and upgrade

Reply from Vodafone UK - Stockport
Amir was amazing help setting up my daughters 13th birthday present.
Clearly talked me through and helped me understand costs for no hidden surprises. Quick and easy.

Reply from Vodafone UK - Stockport
the customer service was absolutely amazing

Reply from Vodafone UK - Stockport
Mubs was great help helped with everything

Reply from Vodafone UK - Stockport
Tried online support who couldn’t help went into the shop in Stockport and Jake helped me set up the phone and also helped me to change my number over. He was professional and very helpful.

Reply from Vodafone UK - Stockport
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