Vodafone UK - Stockport Reviews 

501
TrustScore 5 out of 5

4.9

73 Merseyway, SK1 1QW STOCKPORT, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bianca was absolutely incredible got me a fantastic deal after being totally done over by plan.com. great new phone unlimited data all for less than I was paying for a sim only.

Company replied

Rated 5 out of 5 stars

Sam at the Stockport Precict shop went above and beyond He was charming calming competent and professional My phone had a virus and I was panicking He sorted it out so effectively and I'm really... See more

Company replied

Rated 5 out of 5 stars

Oh my goodness! This team in Stockport is an amazing ‘selection of GEMs’ <3 the entire crew had been soooo welcoming, professional, helpful & friendly! The team helped us and our case TOGETHER & they... See more

Company replied

Rated 5 out of 5 stars

My experience at first with Vodafone wasn't a great one as all issues wasn't resolved over the phone and in store However I went again met a staff named Sam at Vodafone store in Stockport. He was so... See more

Company replied


Company details


Contact info

  • 73 Merseyway, SK1 1QW, STOCKPORT, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

501 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(501)

40,576 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Adam, the Assistant Manager at the Stockport store was brilliant. Professional and very helpful. Resolved my issue efficiently and explained process clearly, which I very much appreciated. Adam was conscientious and so provided a great service.

September 13, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was very helpful and efficient…

Adam was very helpful and efficient making my new contract very easy

September 7, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service. Jake was knowledgeable and very…

Jake was knowledgeable and very helpful. We got a better deal on our phone and SIM plans.

September 7, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 1 out of 5 stars

Yusuf

Yusuf missold me an additional line as an upgrade and in turn has caused me all manner of issues. Thankfully, Sam who works in store too was extremely helpful and managed to resolve

September 6, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

Hey Clarke,

We appreciate how frustrating this must be.

Please reach back out to the teams by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or Via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, definitely better than trying to work it out for yourself online, really helpful friendly staff.

September 4, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bianca was amazing

Bianca was amazing. Found a really good deal for us and was understanding of budget and met our needs really well. Everything was presented clearly and in a way that was easy to understand.

September 1, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bianca was really helpful while I was…

Bianca was really helpful while I was ordering.

September 1, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ish was very helpful and very…

Ish was very helpful and very knowledgeable dealing with our enquiry. He dealt with what we needed in a good time, we didn’t have to wait long. Very satisfied with the service.

September 1, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sami was extremely professional and…

Sami was extremely professional and polite! It was a great experience! I would like to give Sami a very positive feedback! Thank you!

August 30, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Called in to Vodafone in Stockport

Called in to Vodafone in Stockport, I wasn’t spending much money but just had a couple of queries. I was assisted by Ish. He couldn’t have been more pleasant, polite and helpful, not at all pushy. A very rare experience of being treated like a valued customer despite not spending much this time but this is the kind of customer service that will bring this customer back when I want to spend more. Thank you.

August 11, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

Hi Helen,

We appreciate you taking the time to share your experience. We value your feedback and hope to hear from you again.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was Very helpful and knowledgeable

Jake was Very helpful and knowledgeable

August 18, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

Hi Sara. We're happy to hear that you found our team member helpful and knowledgeable. We appreciate your positive feedback!

If you ever need anything, please reach out to the Social Media team through Facebook. http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Thank you

Rated 5 out of 5 stars

Great service

Great service, great staff. We were served by Sam and Bianca-they were so helpful and sorted out deals that suited us perfectly. I like that you can call in the shop and speak to people face to face-especially when they are as helpful as these two. Thank you.

August 14, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly customer service

Amir was lovely he greeted us and helped us with our issue and then gave us a drink, he was funny polite and very helpful. He went through everything when we was upgrading to a new phone

August 9, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

Hey Chelsea,

Thanks for the lovely review and fantastic support for Amir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amir was good

August 8, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

Hey Cheryl,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amir.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing

Norman served me today and helped me figure out which phone was the best for me! He was very helpful making sure I understood all the steps taken and kept me informed throughout the process, I will definitely be returning!! Thanks guys!

August 8, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

Hey Maisy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Norman made our visit enjoyable

Norman made our visit enjoyable. Amazing customer service, friendly staff and extremely helpful!!

August 8, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

Hey Lola,

Thanks for the lovely review and fantastic support for Norman.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amir ‘ This Gentleman was a real…

Amir ‘ This Gentleman was a real pleasure to sort out a pay as you go today for a friend of mine needing support to change simms ‘ This Guy in Vodofone was just amazing at his job and gave the best service possible every customer needs but wasn’t always get from other service providers ‘ meaning very patient / helpful and deserves an Apraisal ‘ and doing a management job to train others to be as pleasant and as special as himself with a personality shining that made today extra special too ‘ thank you Amir ‘ xx ✨💫❤️xx

August 7, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

Hey Janet,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amir.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good experience today with…

Really good experience today with Bianca , helped us out so much not just with mobile but broadband too

August 7, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

Hey,

Thanks for the lovely review and fantastic support for Bianca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience, helped me out

August 7, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

Hey Kealan,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was really helpful and explained…

Adam was really helpful and explained every clearly to me when I was sorting out a new phone.

August 7, 2025
Unprompted review
Vodafone UK - Stockport logo

Reply from Vodafone UK - Stockport

Hey Anne,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look