Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... See more
Company replied
Location
Switch location1a North Street, CO10 1RB Sudbury, GB
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See what reviewers are saying
Lovely receptionist (Heba) very pleasant. Equipment being used very slow - needs upgrading as soon as possible.
Company replied
Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... See more
Company replied
After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sudbury
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
1a North Street, CO10 1RB, Sudbury, United Kingdom
4.9
Excellent
157 reviews
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Kurt and all the team at Vodafone in…
Kurt and all the team at Vodafone in Sudbury could not have been more patient and helpful with me during my switch and transfer. I would fully recommend them all - you would receive a fantastic and honest service 🤩
December 23, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Neil,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, very patient. Took time to help us purchase and set aside time to help set my daughters phone
November 29, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Aimee ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was dreading buying and setting up a…
I was dreading buying and setting up a new phone but Ashley at Vodaphone Sudbury made it a good experience. He was so friendly and helpful.
November 29, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Barbara,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash his usual very helpful self.
November 26, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Ivor,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and wonderful team in…
Very helpful and wonderful team in Sudbury, all the team there are really care and gives the best advice and service. Kurt, Ashley, phinex and Heba
November 15, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Superior customer care and service
Superior customer care and service. Brilliant manager Kurt coaching equally brilliant Heba.
Deeply appreciated all the complexity with a great outcome.
November 7, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kurt & Cole were most…
Kurt & Cole were most helpful,polite,professional and understanding of my needs.
It was all performed in a pleasant and relaxing atmosphere.
October 29, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hi. We're happy to hear that you found our team helpful, polite, and professional. We appreciate your feedback and are so glad you enjoyed your experience with us in a relaxing atmosphere. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful
Cole was extremely helpful in showing all the options that were open to me in terms of what I was looking for.
October 4, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Liane,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The team in this store are a godsend
The team in this store are a godsend. They sorted my phone out within seconds after spending hours on the phone with “technical support”
Thank you.
September 26, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Dominic,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash was amazing
Ash was amazing. Really patient and knowledgeable. Thank you. Give that man a raise.
September 27, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Jourdyn,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, offering useful and relevant advice along with friendly service. I couldn’t have asked for a better experience. Really pleased.
September 11, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
The best customer service
Phoenix and Ash are always so helpful. From arranging new phone, explaining and finding the best contract for you and assisting you in using the app.
Always friendly, nothing too much trouble.
Great customer service encourages great customer return
August 29, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Asked regarding new apple ipad to…
Asked regarding new apple ipad to accompany my apple phone. Spoke with Kurt. So v v helpful and knowledgeable with lovely friendly manner. Vodafone Sudbury always been top notch in my opinion . Many thanks
August 27, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Jilly,
Thanks for the lovely review and fantastic support for Kurt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sudbury
Hi Asim. We appreciate your feedback and glad to see you've had some good service.
If you ever need anything, please reach out to the Social Media team through Facebook. http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thank you
Very helpful staff clear explanations…
Very helpful staff clear explanations of the choices available. Thoroughly recommend this branch.
August 15, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
We appreciate you recommending this branch, thank you for your feedback.
Vodafone Social Media Team
The rep Nichole was very helpfull and…
The rep Nichole was very helpfull and efficient our changeover’s were dealt with quickly and all questions answered fully
August 13, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and helpful as I hadn't…
Very friendly and helpful as I hadn't got a clue about phone's.
August 7, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Horace,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Your member of staff (Phoenix) was…
Your member of staff (Phoenix) was extremely helpful, friendly and very professional. Guiding us through our contract and transferred my wife's account from my joint to her individual account. I have been with Vodafone for over 25 years and couldn't ask for better service and helpful staff. Well done Vodafone.
10/10.
July 21, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Len,
Thanks for the lovely review and fantastic support for Phoenix.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sudbury
Hey Laya,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sudbury
Hey Laya,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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