Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... See more
Company replied
Location
Switch location1a North Street, CO10 1RB Sudbury, GB
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See what reviewers are saying
Lovely receptionist (Heba) very pleasant. Equipment being used very slow - needs upgrading as soon as possible.
Company replied
Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... See more
Company replied
After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sudbury
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
1a North Street, CO10 1RB, Sudbury, United Kingdom
4.9
Excellent
157 reviews
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Reply from Vodafone UK - Sudbury
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
GREAT SERVICE
Had to go into the Sudbury store as my fone died, luckily l was due to upgrade and Kurt dealt with me, he was great, helpful, friendly knowledgeable, as lm older l don't always understand how to do things, but he sorted me out. Had to go back a couple of days later as l wasn't getting on with the one so once again he sorted me out even though he was busy, great at multi tasking, l once again gotcsorted to a fone l liked. So big thank you to Kurt and well done great customer service, much appreciated.
June 28, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Lesley ,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kurt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and patient staff
Very helpful and patient staff, fixed a problem with my phone until I could upgrade Monday 🤩🤩🤩 Thank you so much
June 23, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hi Carol. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was made to feel welcome
I was made to feel welcome, got served straight away by Kurt and a new lady doing training. They found the best deal for me and I am very happy
June 23, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hi Neil. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Every body great
June 19, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hi Mandy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sudbury
Hi Lilly. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley was super helpful and friendly…
Ashley was super helpful and friendly and made the whole experience so easy. He is a credit to your organisation.
June 10, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Lisa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Help from Vodafone Team Sudbury
Ash and Kurt helped me big time. Lost my phone and both gents helped be get back up and running.
June 9, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hi Graham.
We're happy to hear that our agents Ash and Kurt were able to help you when you lost your phone.
Thanks,
Vodafone Social Media Team
Very helpful polite friendly
Very helpful polite, friendly 100% helpful
June 5, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hi Stephen, we are pleased to hear about your fantastic recent experience. It's great to hear everyone was so helpful and friendly. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Amazing service always been good ash is…
Amazing service always been good ash is really helpfull
June 5, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hi Ruby,
We appreciate you taking the time to leave us this wonderful review. We're happy to hear that our service has been helpful for you.
Thanks,
Vodafone Social Media Team
The store staff provided exceptional…
The store staff provided exceptional service, selecting the optimal tariff and configuring my device for immediate use.
May 30, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Elliott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ashley was an amazing help with me the…
Ashley was an amazing help with me the first time I walked in and got a quote that I definitely had to come back and go with the plan we spoke on, super friendly and efficient. Thank you all highly recommend!
May 5, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hi Blerta,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ashley —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sudbury
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Ash is a great technical advisor
Ash is a great technical advisor. His assistance was much appreciated
April 22, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Patricia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service as usual from these…
Excellent service as usual from these two guys. They never fail to help me get the best deal and always happy to give advice. Thank you Ashley and your colleague
April 18, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sudbury
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited Sudbury, Suffolk
Visited Sudbury, Suffolk Vodafone this week to upgrade my mobile and obtain a contract mobile for my husband.
Ash was brilliant and very patient with us, given we are not very technical!! Would highly recommend this branch 😊
April 14, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Christine,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 stars
Recently, I visited my local Vodafone and was thoroughly impressed by the exceptional service I received. The staff were incredibly helpful and well-informed, guiding me through the various options with patience and clear explanations. They took the time to understand my needs and preferences, ensuring that I left with the perfect phone for me. The level of customer service was outstanding, making the entire shopping experience pleasant and stress-free. I highly recommend this shop to anyone looking for top-notch assistance and a friendly atmosphere. Five stars all the way!
March 31, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Ronald,
This is fantastic to hear! We really appreciate the feedback. It brings us great joy to know you had an amazing experience in shop.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fast and efficient service dealt with…
Fast and efficient service dealt with my requirement in a pleasant manner.
March 22, 2025
Unprompted review
Reply from Vodafone UK - Sudbury
Hi Simon,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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