Vodafone UK - Tamworth Reviews 

356
TrustScore 5 out of 5

4.9

Unit 43 , Ankerside Shopping Centre, B79 7LG Tamworth, GB


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Rated 5 out of 5 stars

I came in today to sort out my contract as it had finished and spoke to Levi, he has been amazing and managed to get me from a iPhone 15 with 50gb of data to a brand new iPhone 17 with 100gb of dat... See more

Company replied

Rated 5 out of 5 stars

Since transferring from EE to Vodafone in Dec 24, I have not had data roaming in the uk or overseas. Numerous telephone calls to Vodafone & visits in various stores, with promises that the issues ha... See more

Company replied

Rated 5 out of 5 stars

Popped into store today to resolve a few issues with an old broadband account. Levi resolved them straight away by sorting my security out on my account so I could re access it and also did me a cheap... See more

Company replied

Rated 4 out of 5 stars

What a patient and helpful chap Jack is. Nothing was too much trouble. The process was long but that was down to systems, not the sales person

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Tamworth

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 43 , Ankerside Shopping Centre, B79 7LG, Tamworth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

356 reviews

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1-star

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4.9

All reviews

(356)

40,266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very welcoming

Great customer service very welcoming and helped out with everything we needed

November 17, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shane was excellent

Shane was excellent, great advice and got me a great deal.

November 13, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shane was very helpful and…

Shane was very helpful and knowledgeable and made our experience very pleasant 😊

November 13, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was so pleased with my visit to…

I was so pleased with my visit to Vodafone shop. Jack was very helpful and put me at ease he was very informative and friendly I would recommend this shop to anyone

November 13, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into vodafone shop tamworth

Came into vodafone shop tamworth, jack was really helpful and sorted me out a good contract , really helpful top marks , thanks jack

November 7, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.

Thanks,
Vodafone Social Media Team

Rated 4 out of 5 stars

What a patient and helpful chap Jack…

What a patient and helpful chap Jack is. Nothing was too much trouble. The process was long but that was down to systems, not the sales person

October 31, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi could not have been more helpful

Levi could not have been more helpful. He listened to my requirements and got me a great deal.

October 30, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hi. We appreciate your fantastic feedback and are so happy to hear that you had such a positive experience. We are grateful for your support and recognition. If you still need any help with this or would like us to look into anything further, please come and chat to us over on:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was an amazing costumer service…

Jack was an amazing costumer service and very friendly.

October 30, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hi. We appreciate you sharing your fantastic feedback with us and we're happy to hear that you had such a positive experience. If you still need any help with this or would like us to look into anything further, please come and chat to us over on:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Levi was great, great assistance picking a new plan at the best price

October 29, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hi. We're happy to hear that you had a great experience and received helpful assistance selecting the best plan for your needs at a great price. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to just have a look at phones…

Came in to just have a look at phones and left with a great deal on 2 phones. Jacks service and brilliant customer service made it a great experience.

October 28, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hi. We're happy to hear that you had a great experience and found a fantastic deal on two phones! We appreciate your positive feedback regarding the brilliant service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional and efficient service

October 25, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sabah was very helpful

October 24, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi was really helpful at setting up…

Levi was really helpful at setting up my new sim only really great service

October 24, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shane was so patient sorting out my…

Shane was so patient sorting out my eSIM on my new phone

October 23, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic personality and very…

Fantastic personality and very professional sales assistant whose name is Levi. Upgraded my my SIM contract for me when I brought my friend in to register a contact with Vodafone.

October 22, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy process, helpful staff

Easy process, Jack helped out all the way, would recommend the shop

October 18, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, Jack was very knowledgeable and kind! Definitely recommend.

October 18, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hi Jack as been very helpful with me…

Hi Jack as been very helpful with me with choosing my knew phone and was very polite and helpful when l collected my phone .

October 14, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hi Mandy. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was amazing with me

Jack was amazing with me. He was sooo helpful and supportive. Gave really good and detailed information that was relevant, help me to understand what I was agreeing to, even helped with setting up my phone.

October 14, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was helpful and kind and made me…

Connor was helpful and kind and made me feel easy when coming to store to set up a new contract with vodafone

October 7, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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